Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
What is included with this book?
Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting and fully prepare for the CompTIA® A+ 220-901 and 220-902 exams.
This all-in-one textbook and lab manual is a real-world guide to learning how to connect, manage, and troubleshoot multiple devices in authentic IT scenarios. Thorough instruction built on the CompTIA A+ 220-901 and 220-902 exam objectives includes coverage of Linux, Mac, mobile, cloud, and expanded troubleshooting and security.
For realistic industry experience, the author also includes common legacy technologies still in the field along with non-certification topics like Windows 10 to make this textbook THE textbook to use for learning about today’s tools and technologies. In addition, dual emphasis on both tech and soft skills ensures you learn all you need to become a qualified, professional, and customer-friendly technician. Dozens of activities to help “flip” the classroom plus hundreds of labs included within the book provide an economical bonus–no need for a separate lab manual.
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Cheryl Schmidt is a professor of Network Engineering Technology at Florida State College at Jacksonville. Prior to joining the faculty ranks, she oversaw the LAN and PC support for the college and other organizations. She started her career as an electronics technician in the U.S. Navy. She teaches computer repair and various networking topics, including CCNA, CCNP, VoIP, QoS, and wireless technologies. She has published other works with Pearson, including IP Telephony Using CallManager Express and Routing and Switching in the Enterprise Lab Guide.
Cheryl has won awards for teaching and technology, including Outstanding Faculty of the Year, Innovative Teacher of the Year, and Cisco Networking Academy Stand Out Instructor. She has presented at U.S. and international conferences. Cheryl keeps busy maintaining her technical certifications and teaching, but also loves to travel, hike, do all types of puzzles, and read.
PART I CompTIA A+ 220-901 Certification Exam Objectives
1 – Intro to the World of IT
2 - Connectivity
3 – On the Motherboard
4 – Intro to Configuration
5 – Disassembly and Power
6 – Memory
7 – Storage
8 – Multimedia Devices
9 – Video
10 – Printers
11 – Mobile Devices
12 – Troubleshooting Review and Design
13 – Internet Connectivity
14 – Networking
PART II CompTIA A+ 220-902 Certification Exam Objectives
15 – Basic Windows
16 – Windows 7/8/10
17 – Other Operating Systems
18 – Computer and Network Security
19 – Operational Procedures
APPENDIX A: Subnetting