CART

(0) items

Concepts In Enterprise Resource Planning,9780619216634
This item qualifies for
FREE SHIPPING!

FREE SHIPPING OVER $59!

Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

Concepts In Enterprise Resource Planning

by
Edition:
2nd
ISBN13:

9780619216634

ISBN10:
0619216638
Format:
Paperback
Pub. Date:
3/11/2005
Publisher(s):
Cengage Learning
List Price: $113.95
More New and Used
from Private Sellers
Starting at $0.01
See Prices

Rent Textbook

We're Sorry
Sold Out

Used Textbook

We're Sorry
Sold Out

eTextbook

We're Sorry
Not Available

New Textbook

We're Sorry
Sold Out

Related Products


  • Concepts in Enterprise Resource Planning
    Concepts in Enterprise Resource Planning
  • Concepts in Enterprise Resource Planning
    Concepts in Enterprise Resource Planning
  • Enterprise Resource Planning
    Enterprise Resource Planning




Summary

One of the most exciting developments in business today, Enterprise Resource Planning offers a wealth of opportunities for increased productivity by bringing a company's many different systems together into one large integrated system. This complete introduction to the world of Enterprise Resource Planning provides the necessary background for success in today's marketplace.

Table of Contents

Preface xiii
Business Functions, Processes, and Data Requirements
1(15)
Functional Areas and Business Processes
2(4)
Functional Areas of Operation
2(1)
Business Processes
3(3)
Functional Areas and Business Processes of a Very Small Business
6(2)
Marketing and Sales
6(1)
Supply Chain Management
7(1)
Accounting and Finance
7(1)
Human Resources
8(1)
Functional Area Information Systems
8(6)
Marketing and Sales
8(1)
Supply Chain Management
9(2)
Accounting and Finance
11(1)
Human Resources
12(2)
Chapter Summary
14(1)
Key Terms
14(1)
Exercises
14(2)
The Development of Enterprise Resource Planning Systems
16(28)
The Evolution of Information Systems
18(5)
Computer Hardware and Software Development
19(1)
Early Attempts to Share Resources
19(1)
The Manufacturing Roots of ERP
20(1)
Management's Impetus to Adopt ERP
21(2)
ERP Software Emerges: SAP and R/3
23(7)
SAP Begins Developing Software Modules
23(1)
SAP R/3
24(1)
New Directions in ERP
24(4)
SAP R/3 Software Implementation
28(2)
ERP for Midsize Companies
30(1)
Best of Breed Approaches
30(1)
Responses of the Software to the Changing Market
31(1)
Choosing Consultants and Vendors
31(1)
The Significance and Benefits of ERP Software and Systems
32(1)
Questions About ERP
32(6)
How Much Does an ERP System Cost?
32(1)
Should Every Business Buy an ERP Package?
33(1)
Is ERP Software Inflexible?
33(1)
What Return Can a Company Expect from Its ERP Investment?
34(1)
How Long Does It Take to See a Return on an ERP Investment?
34(1)
Why Do Some Companies Have More Success with ERP Than Do Others?
35(3)
The Continuing Evolution of ERP
38(3)
Additional Capabilities Within ERP
38(1)
The Internet
39(2)
Chapter Summary
41(1)
Key Terms
41(1)
Exercises
42(1)
End Notes
42(2)
Marketing Information Systems and the Sales Order Process
44(29)
Overview of Fitter Snacker
45(1)
Problems with Fitter Snacker's Sales Process
46(5)
Sales Quotations and Orders
47(1)
Order Filling
48(2)
Accounting and Invoicing
50(1)
Payment and Returns
50(1)
Sales and Distribution in ERP
51(2)
Pre-Sales Activities
51(1)
Sales Order Processing
51(1)
Inventory Sourcing
52(1)
Delivery
52(1)
Billing
52(1)
Payment
52(1)
A Standard Order in SAP R/3
53(8)
Taking an Order in SAP's R/3
53(6)
Discount Pricing in SAP R/3
59(2)
Integration of Sales and Accounting
61(1)
Customer Relationship Management
61(9)
Core CRM Activities
62(1)
SAP's CRM Software
63(4)
The Benefits of CRM
67(3)
Chapter Summary
70(1)
Key Terms
70(1)
Exercises
70(2)
End Notes
72(1)
Supplemental Resources
72(1)
Production and Supply Chain Management Information Systems
73(35)
Production Overview
74(4)
Fitter Snacker's Manufacturing Process
75(1)
Fitter Snacker's Production Problems
76(2)
Exercise 4.1
78(1)
The Production Planning Process
78(24)
The SAP R/3 Approach to Production Planning
79(1)
Sales Forecasting
80(1)
Exercise 4.2
81(1)
Sales and Operations Planning
81(9)
Exercise 4.3
90(1)
Demand Management
90(1)
Exercise 4.4
91(1)
Materials Requirements Planning (MRP)
92(3)
Exercise 4.5
95(1)
Exercise 4.6
95(1)
SAP R/3 MRP and MRP Records
95(4)
Detailed Scheduling
99(1)
Providing Production Data to Accounting
100(2)
Exercise 4.7
102(1)
ERP and Suppliers
102(4)
The Traditional Supply Chain
103(1)
The Measures of Success
104(1)
Exercise 4.8
104(2)
Chapter Summary
106(1)
Key Terms
106(1)
Exercises
106(1)
End Notes
107(1)
Accounting in ERP Systems
108(33)
Accounting Activities
109(3)
Using ERP for Accounting Information
111(1)
Operational Decision-Making Problem: Credit Management
112(5)
Industrial Credit Management
112(1)
Fitter Snacker's Credit Management Procedures
113(1)
Credit Management in SAP R/3
114(3)
Exercise 5.1
117(1)
Product Profitability Analysis
117(5)
Inconsistent Record Keeping
117(1)
Inaccurate Inventory Costing Systems
118(3)
Companies with Subsidiaries
121(1)
Management Reporting with ERP Systems
122(2)
Using Document Flow for Customer Service
122(2)
Using Built-in Management-Reporting and Analysis Tools
124(1)
The Enron Collapse
124(3)
Outcome of the Enron Scandal
126(1)
Key Features of the Sarbanes-Oxley Act
126(1)
Implications of the Sarbanes-Oxley Act for ERP Systems
127(8)
Archiving
128(1)
User Authorizations
129(1)
Tolerance Groups
130(1)
Financial Transparency
131(3)
Exercise 5.2
134(1)
Chapter Summary
135(1)
Key Terms
135(1)
Exercises
135(4)
End Notes
139(1)
Additional Resources
140(1)
Human Resources Processes with ERP
141(20)
Problems with Fitter Snacker's Human Resources Processes
143(5)
Recruiting Process
143(1)
The Interviewing and Hiring Process
144(1)
Human Resources Duties After Hiring
145(3)
Human Resources with ERP Software
148(4)
Advanced SAP R/3 HR Features
152(4)
Time Management
152(1)
Payroll
153(1)
Travel Management
153(1)
Training and Development
154(2)
New Human Resources Features of SAP R/3
156(3)
Mobile Time Management
156(1)
Management of Family and Medical Leave
156(1)
Domestic Partner Handling
157(1)
Administration of Long-Term Incentives
157(1)
Personnel Cost Planning
157(1)
Management and Payroll for Global Employees
157(1)
Management by Objectives
157(2)
Chapter Summary
159(1)
Key Terms
159(1)
Exercises
159(1)
End Notes
160(1)
Process Modeling, Process Improvement, and ERP Implementation
161(30)
Process Modeling
162(12)
Flowcharting Process Models
162(1)
Fitter Snacker Expense Report Process
163(2)
Exercise 7.1
165(1)
Extensions of Process Mapping
165(1)
Event Process Chain (EPC) Diagrams
166(8)
Exercise 7.2
174(1)
Process Improvement
174(3)
Evaluating Process Improvement
175(2)
ERP Workflow Tools
177(3)
Implementing ERP Systems
180(2)
ERP System Costs and Benefits
181(1)
Implementation and Change Management
182(4)
Implementation Tools
182(3)
System Landscape Concept
185(1)
Chapter Summary
186(1)
Key Terms
186(1)
Exercises
186(4)
End Notes
190(1)
ERP and Electronic Commerce
191(23)
Electronic Commerce Background
192(3)
Business-to-Business E-Commerce
192(3)
E-Commerce and ERP
195(2)
Fitter Snacker and E-Commerce
196(1)
Exercises 8.1
197(1)
Using ERP Through an Application Service Provider
197(7)
Application Service Providers
197(3)
Exercise 8.2
200(4)
NetWeaver
204(2)
NetWeaver Tools and Capabilities
204(1)
NetWeaver at Work for Fitter Snacker
205(1)
Exercise 8.3
206(1)
Accessing ERP Systems Over the Internet
206(1)
XML
206(3)
Radio Frequency Identification Technology
209(2)
Chapter Summary
211(1)
Key Terms
211(1)
Exercises
212(1)
End Notes
212(2)
Glossary 214(6)
Index 220


Please wait while the item is added to your cart...