Connect OM w/LearnSmart 1sem Access Card for Operations Management

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  • Edition: 12th
  • Format: eBook
  • Copyright: 11/19/2014
  • Publisher: McGraw-Hill/Irwin
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McGraw-Hill Connect is a digital teaching and learning environment that saves students and instructors time while improving performance over a variety of critical outcomes.

LearnSmart uses revolutionary adaptive technology to build a learning experience unique to each student’s individual needs. It starts by identifying the topics a student knows and does not know. As the student progresses, LearnSmart adapts and adjusts the content based on his or her individual strengths, weaknesses and confidence, ensuring that every minute spent studying with LearnSmart is the most efficient and productive study time possible.

Table of Contents

1. Introduction to Operations Management

2. Competitiveness, Strategy, and Productivity

3. Forecasting

4. Product and Service Design

Supplement: Reliability

5. Strategic Capacity Planning for Products and Services

Supplement: Decision Theory

6. Process Selection and Facilities Layout

7. Work Design and Measurement

Supplement: Learning Curves

8. Location Planning and Analysis

Supplement: The Transportation Model

9. Management of Quality

10. Quality Control

Supplement: Acceptance Sampling

11. Aggregate Planning and Master Scheduling

12. MRP and ERP

13. Inventory Management

14. JIT and Lean Operations

Supplement: Maintenance

15. Supply Chain Management

16. Scheduling

17. Project Management

18. Management of Waiting Lines

19. Linear Programming

Appendix A Answers to Selected Problems

Appendix B Tables

Appendix C Working with the Normal Distribution

Company Index

Subject Index

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