Connect 1-Semester Access Card for Operations Management

by Stevenson, William J

• ISBN13: 9780077640354
• ISBN10: 0077640357
• Edition: 12th
• Format: Access Card
• Copyright: 2015-01-13
• Publisher: McGraw-Hill Education

Summary

McGraw-Hill Connect is a digital teaching and learning environment with a fully interactive eBook that saves students and instructors time while improving performance over a variety of critical outcomes. Connect offers rich content, abundant assignment types, and flexible policy options along with powerful study tools that adapt to individual student understanding and need. Connect can generate a number of powerful reports that let you quickly review the performance of an individual student or an entire class.

Table of Contents

1. Introduction to Operations Management

2. Competitiveness, Strategy, and Productivity

3. Forecasting

4. Product and Service Design

Supplement: Reliability

5. Strategic Capacity Planning for Products and Services

Supplement: Decision Theory

6. Process Selection and Facilities Layout

7. Work Design and Measurement

Supplement: Learning Curves

8. Location Planning and Analysis

Supplement: The Transportation Model

9. Management of Quality

10. Quality Control

Supplement: Acceptance Sampling

11. Aggregate Planning and Master Scheduling

12. MRP and ERP

13. Inventory Management

14. JIT and Lean Operations

Supplement: Maintenance

15. Supply Chain Management

16. Scheduling

17. Project Management

18. Management of Waiting Lines

19. Linear Programming

Appendix A Answers to Selected Problems

Appendix B Tables

Appendix C Working with the Normal Distribution

Company Index

Subject Index