Conscious Communication : How to Establish Healthy Relationships and Resolve Conflict Peacefully While Maintaining Independence

by Sherts, Miles

• ISBN13: 9781934938607
• ISBN10: 1934938602
• Format: Paperback
• Copyright: 2010-02-01
• Publisher: Itasca Books

Summary

We humans spend a lot of time talking, and with cell phones and the internet our daily contacts with each other have exploded. Yet we rarely pay attention to how we communicate, and all this talk has not improved our relationships. Many of us don't know how to share our feelings and needs without blame, or hear about another person's experience without judgment. And often we leave a conversation without a deeper sense of understanding or connection.

Author Biography

Miles Sherts is a professional mediator who has facilitated conflict resolution, taught communication skills, and worked with couples and families since 1989.

Table of Contents

Introduction	p. 1
Communication Habits
The Roots of Conflict	p. 11
Our Need for Connection and Independence	p. 21
Blocks to Connection	p. 29
Unconscious Communication	p. 45
Establishing Healthy Boundaries
Emotional Responsibility	p. 57
Codependency	p. 75
Supportive Listening
Recognizing Other People's Feelings	p. 87
Connecting Feelings and Facts	p. 99
Identifying Needs	p. 111
Developing Listening Skills	p. 127
Facilitated Problem Solving	p. 137
Helping People to Help Themselves	p. 151
Assertion
Recognizing Your Own Feelings	p. 165
Withdrawal, Attack, and Assertion	p. 179
Formal Assertion Messages	p. 189
The Assertion Process	p. 201
Conflict Resolution
Conscious Conflict	p. 219
Collaborative Negotiation	p. 233
Conscious Communication for Couples
A New Map for a New Territory	p. 255
Relationships are for Healing	p. 267
Becoming Allies Instead of Adversaries	p. 279
Developing a Technology for Peace
Skills for Democracy	p. 297
A Language of Connection	p. 307
Afterward: A Personal Journey	p. 317
Summary Pages
Definitions of Key Terms	p. 325
Disconnects	p. 326
Model of Emotional Responsibility	p. 329
Supportive Listening	p. 330
Assertion	p. 331
Collaborative Negotiation	p. 332
Bibliography	p. 333
About the Author	p. 334
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