What is included with this book?
About the Educational Institute
We Train The Best!
The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.
Professional certification from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.
Overview of Club Operations
The Board of Directors and the General Manager/Chief Operating Officer
Leading Clubs Effectively
Leading the Strategic Planning Process
Club Marketing; Membership Marketing
Managing Human Resources in Clubs
Training and Professional Development in Clubs
Quality Service in Clubs
Club Food and Beverage Operations
Managing Entertainment in Clubs
Club Financial Management
Golf Operations in Clubs
Golf Course Maintenance
Club Fitness, Spa, Aquatics, and Tennis Operations