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Contemporary Club Management with Answer Sheet (EI),9780133086133
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Contemporary Club Management with Answer Sheet (EI)

by ; ;
Edition:
2nd
ISBN13:

9780133086133

ISBN10:
0133086135
Format:
Paperback
Pub. Date:
5/30/2012
Publisher(s):
Educational Institute
List Price: $87.36

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Questions About This Book?

What version or edition is this?
This is the 2nd edition with a publication date of 5/30/2012.
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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.

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  • Contemporary Club Management with Answer Sheet (EI)
    Contemporary Club Management with Answer Sheet (EI)




Summary

The certification program of the Club Managers Association of America guided the content development of this textbook, which introduces students to the complex world of private club management. Chapter contributors are hospitality educators with expertise in the area of club management. The second edition of this book includes new chapters on membership marketing, training and development, and club entertainment, as well as expanded treatment of club recreation, including a new chapter on golf course maintenance.

Author Biography

About the Educational Institute

 

We Train The Best!

 

The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.

The AHLEI meets and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

 

Professional  certification  from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry.  It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.

 

Table of Contents

Overview of Club Operations

The Board of Directors and the General Manager/Chief Operating Officer

Leading Clubs Effectively

Leading the Strategic Planning Process

Club Marketing; Membership Marketing

Managing Human Resources in Clubs

Training and Professional Development in Clubs

Quality Service in Clubs

Club Food and Beverage Operations

Managing Entertainment in Clubs

Club Financial Management

Club Technology

Golf Operations in Clubs

Golf Course Maintenance

Club Fitness, Spa, Aquatics, and Tennis Operations



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