9780072469448

Contemporary Management with Studend CD ROM and PowerWeb

by ;
  • ISBN13:

    9780072469448

  • ISBN10:

    0072469447

  • Format: Nonspecific Binding
  • Copyright: 5/1/2002
  • Publisher: MCGRAW HILL
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Summary

Prepared by Tom Quirk of Webster University, the study guide has been completely revised and updated with the goal of helping students master course content. Each chapter now includes learning objectives; chapter outline; and matching, true-false, multiple choice, and essay questions, with answer keys including page references to the text.

Table of Contents

Part One: Management

Chapter 1 Managers and Managing

Chapter 2 The Evolution of Management Theory

Chapter 3 Attitudes, Values, Ethics, and Culture: The Manager as a Person

Part Two: The Environment of Management

Chapter 4 Effectively Managing Diversity

Chapter 5 The Organizational Environment

Chapter 6 Managing the Global Environment

Part Three: Managing Decision Making and Planning

Chapter 7 The Manager as a Decision Maker

Chapter 8 The Manager as Planner and Strategist

Part Four: Managing Organizational Architecture

Chapter 9 Managing Organizational Structure

Chapter 10 Organizational Control and Culture

Chapter 11 Human Resource Management

Part Five: Managing Individuals and Groups

Chapter 12 Motivation

Chapter 13 Leadership

Chapter 14 Groups and Teams

Chapter 15 Communication

Chapter 16 Organizational Conflict, Negotiation, Politics, and Change

Part Six: Managing Essential Operations and Processes

Chapter 17 Managing Information Systems and Technologies

Chapter 18 Operations Management: Managing Quality, Efficiency, and Responsiveness to Customers

Chapter 19 The Management of Innovation, Product Development, and Entrepreneurship

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