9780763781545

Continuous Quality Improvement in Health Care

by
  • ISBN13:

    9780763781545

  • ISBN10:

    0763781541

  • Edition: 4th
  • Format: Paperback
  • Copyright: 9/1/2011
  • Publisher: JONES & BARTLETT PUBLISHERS

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Summary

Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers.

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