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Based upon a specialized questionnaire that reveals the pros and cons of COMPSTAT (comparative statistics) and the primary research of a former NYPD captain and a police researcher, this in-depth empirical analysis of the controversial crime-fighting management system reveals the strategies and results that many have credited with the dramatic decline in New York City crime. Beginning with a historical background, the book identifies strengths and weaknesses, presents survey results, explores crime statistics, discusses practitioner views, and concludes with future directions and policy implications. For more information, check out the authors' blog. The authors' studies on crime were recently featured in a New York Times article and their comments were published on the editorial page. Their work was also cited in an Uptowner article about police manipulation of crime statistics. Silverman and Eterno described a proposed strategy for improving community confidence in the integrity of crime statistics in a January 24, 2011 Daily Newsarticle. In August 2011, Eli Silverman commented on a recent rise in NYC crime statistics in a New York Post article.
Table of Contents
|Series Preface||p. xi|
|About the Authors||p. xxi|
|The Unusual Suspects||p. 1|
|Police under Arrest||p. 1|
|Numerical Performance: Distortions and Displacement||p. 9|
|Compstat Conversions||p. 14|
|Private Sector Performance Shortcomings||p. 16|
|Unraveling the Puzzle||p. 18|
|Suggested Reading||p. 22|
|The NYPD's Untold Story: Crime Report Manipulation||p. 23|
|Survey of Retirees||p. 28|
|Crime Victims Coming Forward||p. 36|
|Detective Harold Hernandez||p. 39|
|Hospital Data||p. 40|
|New York State Division of Criminal Justice Services Data||p. 42|
|Recently Released Historical Datap43|
|The Letter of the Law||p. 45|
|NYPD Complaint Reports for Illegal Drug Use||p. 47|
|Admitted Problems with Manipulation by the NYPD and Other Jurisdictions||p. 48|
|Our Report Goes Public||p. 52|
|Performance Management: Pitfalls and Prospects||p. 57|
|Organizational-Managerial Consequences||p. 57|
|Field Operations Restrictions||p. 60|
|Societal Consequences||p. 68|
|Prospects for Reform||p. 71|
|Performance Management in New York City: The Use of Symbolic Language||p. 73|
|Conclusion: The Narrative of Reform||p. 78|
|Suggested Reading||p. 82|
|Police Performance Management: The View from Abroad||p. 85|
|Performance Policing in the United Kingdom||p. 86|
|Suggested Reading||p. 109|
|Big Bad Bully Bosses: Leadership 101||p. 109|
|The Unrelenting Pressures of NYPDCompstat||p. 109|
|Bullying Behaviors by Management||p. 115|
|NYPD and the Media: Curbing Criticism||p. 141|
|The Condemnations||p. 141|
|Understanding NYPD-Media Spin||p. 146|
|The Nature of Police-Media Interactions||p. 148|
|The NYPD and the Media: Political Ramifications||p. 151|
|Promoting Favorable Stories||p. 153|
|Suppressing Dissent||p. 155|
|Marginalizing Criticism||p. 162|
|Conclusion-Conflicting Forces||p. 174|
|Suggested Reading||p. 186|
|Compstat: Underpinnings and Implications||p. 191|
|Broken Windows Theory and Compstat||p. 192|
|Limited versus Unlimited Government||p. 198|
|Social Science Theory and NYPD Compstat||p. 208|
|Specific Examples||p. 214|
|Silence Is Not An Option||p. 237|
|Lesson Learned||p. 238|
|Chapter Ramifications||p. 242|
|Table of Contents provided by Ingram. All Rights Reserved.|