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The Crime Numbers Game: Management by Manipulation,9781439810316

The Crime Numbers Game: Management by Manipulation

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CRC Press
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Based upon a specialized questionnaire that reveals the pros and cons of COMPSTAT (comparative statistics) and the primary research of a former NYPD captain and a police researcher, this in-depth empirical analysis of the controversial crime-fighting management system reveals the strategies and results that many have credited with the dramatic decline in New York City crime. Beginning with a historical background, the book identifies strengths and weaknesses, presents survey results, explores crime statistics, discusses practitioner views, and concludes with future directions and policy implications. For more information, check out the authors' blog. The authors' studies on crime were recently featured in a New York Times article and their comments were published on the editorial page. Their work was also cited in an Uptowner article about police manipulation of crime statistics. Silverman and Eterno described a proposed strategy for improving community confidence in the integrity of crime statistics in a January 24, 2011 Daily Newsarticle. In August 2011, Eli Silverman commented on a recent rise in NYC crime statistics in a New York Post article.

Table of Contents

Series Prefacep. xi
Forewordp. xiii
Forewordp. xvii
About the Authorsp. xxi
Acknowledgmentsp. xxiii
Introductionp. xxvii
The Unusual Suspectsp. 1
Police under Arrestp. 1
Numerical Performance: Distortions and Displacementp. 9
Compstat Conversionsp. 14
Private Sector Performance Shortcomingsp. 16
Unraveling the Puzzlep. 18
Referencesp. 19
Suggested Readingp. 22
The NYPD's Untold Story: Crime Report Manipulationp. 23
Compstatp. 24
Survey of Retireesp. 28
Interviewsp. 34
Crime Victims Coming Forwardp. 36
Detective Harold Hernandezp. 39
Hospital Datap. 40
New York State Division of Criminal Justice Services Datap. 42
Recently Released Historical Datap43
The Letter of the Lawp. 45
NYPD Complaint Reports for Illegal Drug Usep. 47
Admitted Problems with Manipulation by the NYPD and Other Jurisdictionsp. 48
Audiotapesp. 49
Our Report Goes Publicp. 52
Conclusionp. 53
Referencesp. 54
Performance Management: Pitfalls and Prospectsp. 57
Organizational-Managerial Consequencesp. 57
Field Operations Restrictionsp. 60
Societal Consequencesp. 68
Prospects for Reformp. 71
Performance Management in New York City: The Use of Symbolic Languagep. 73
Conclusion: The Narrative of Reformp. 78
Referencesp. 80
Suggested Readingp. 82
Police Performance Management: The View from Abroadp. 85
Performance Policing in the United Kingdomp. 86
Australiap. 97
Francep. 102
Conclusionp. 104
Referencesp. 108
Suggested Readingp. 109
Big Bad Bully Bosses: Leadership 101p. 109
The Unrelenting Pressures of NYPDCompstatp. 109
Bullying Behaviors by Managementp. 115
Leadershipp. 130
Referencesp. 137
NYPD and the Media: Curbing Criticismp. 141
The Condemnationsp. 141
Understanding NYPD-Media Spinp. 146
The Nature of Police-Media Interactionsp. 148
The NYPD and the Media: Political Ramificationsp. 151
Promoting Favorable Storiesp. 153
Suppressing Dissentp. 155
Marginalizing Criticismp. 162
Conclusion-Conflicting Forcesp. 174
Referencesp. 179
Suggested Readingp. 186
Compstat: Underpinnings and Implicationsp. 191
Broken Windows Theory and Compstatp. 192
Limited versus Unlimited Governmentp. 198
Transparencyp. 206
Social Science Theory and NYPD Compstatp. 208
Specific Examplesp. 214
Conclusionp. 229
Referencesp. 230
Silence Is Not An Optionp. 237
Lesson Learnedp. 238
Issuesp. 240
Chapter Ramificationsp. 242
Conclusionsp. 257
Referencesp. 259
p. 261
p. 263
p. 267
Indexp. 269
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