Developing and Implementing a Corporate University

by Grenzer, Jeffrey W.

• ISBN13: 9780874259261
• ISBN10: 0874259266
• Format: Paperback
• Copyright: 2006-09-30
• Publisher: Human Resource Development Pr

Summary

A step-by-step guide on how to create a corporate university that works in your culture

Table of Contents

Preface	p. xiii
What is a "Corporate University"?	p. 1
40 Hours of Training	p. 2
Levels of Corporate Universities	p. 3
Why have a corporate university?	p. 5
Basic Differences between Training and Using a Corporate University	p. 6
A Shift toward Corporate Universities	p. 7
Learning Alliances	p. 8
Is your organization ready?	p. 9
Interview Guide	p. 14
Making a Business Case for a Corporate University	p. 21
Industry Analysis	p. 22
User Analysis	p. 22
Efficiencies	p. 22
Product/Service Analysis	p. 23
Keys to Using a Corporate University	p. 25
Financial Analysis	p. 27
Key Result Areas and Critical Success Factors	p. 31
Marketing Plan	p. 33
Scoping the Project	p. 37
Create the Project Charter	p. 39
Clarify Team Roles and Responsibilities	p. 40
Outline the Project Plan	p. 41
Leading a Successful Project	p. 43
Conducting Benchmarking and Comparisons	p. 45
Common Mistakes in Benchmarking	p. 48
Preparing a Strategic Plan	p. 51
Executive Summary	p. 51
Values and Operating Concepts	p. 52
General Products and Services	p. 52
Key Performance Indicators	p. 53
Alignment with the Rest of the Organization	p. 54
Leadership and Management	p. 56
Long-Term Culture Change	p. 59
Job Design	p. 60
Necessary Competencies	p. 60
Financial Analysis	p. 64
Customer Identification	p. 65
Suppliers and Services	p. 66
Requirements for Customer Support	p. 67
Critical Future Requirements	p. 69
Current Requirements for Suppliers	p. 70
Future Products and Services (within 2 years)	p. 71
KPI Breakout	p. 71
Organizational Gaps	p. 75
SWOT Analysis	p. 76
Metrics Dashboards	p. 78
Training and Learning Platforms	p. 85
The Best Training and Learning Platforms	p. 90
Platforms and Learning Needs	p. 91
Knowledge Management and the University	p. 101
Data Collection	p. 103
Aligning Training and Development	p. 107
Employee Skills Inventory	p. 111
Staffing the Corporate University	p. 113
The Controlled University	p. 113
The Partnered University	p. 115
The Outsourced University	p. 117
The Small Business University	p. 121
Education Grants	p. 123
Consortia	p. 123
Learning Model	p. 123
Conclusion	p. 125
References	p. 137
About the Author	p. 139
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