Designed for the generalist practice course, this book uses students' own experiences rather than abstract discussion to build competency and professional identity. Full of rich case examples and exercises, the book lets students visualize and carry out skills in an applied, experimental way. It breaks down each practice skill into subcomponents, allowing students to consciously build up their capabilities as part of a lifelong learning process. Social work students will benefit from this presentation of the core knowledge, techniques, and values essential to the effective practice of social work.

D. MARK RAGG is a Professor at Eastern Michigan University's School of Social Work, teaching in both the BSW and MSW programs, with a focus on practice and child/family courses. His current research focuses on issues of evidence-based practice, sustainability in community settings, adapting practices to achieve a cultural/ethnic fit, working with families and youth, and developing effective interpersonal practice competencies.

Acknowledgements
Introduction
Building the Professional Self
Professional Self-Awareness
The Importance of Self Awareness
Socialization, Self-Awareness and Initial Skill-Sets
Knowing Your Socialized Background
From Socialization to Professional Development
Critical Chapter Themes
Online Resources
Recommended Reading
Conscious Self-Control and Ethical Behavior
Toward a Professional Code of Behavior
Professional Values
The Importance of Professional Ethics
Ethical Principles
Legally Mandated Assumptions and Duties
Resolving Ethical Dilemmas
Critical Chapter Themes
Online Resources
Recommended Reading
Professional Thinking and Knowledge
Developing Our Professional Thinking
The Professional Knowledge Base
Toward Evidence-Based Practice
Toward Applied Thinking
Building Professional Thinking Skills
Critical Chapter Themes
Online Resources
Recommended Reading
Assessment and Service Contracting
Professional Affiliation and the Assessment Focus
The Assessment Process
Developing the Service Contract
Critical Chapter Themes
Online Resources
Recommended Reading
Developing the Helping Relationship
Tuning-In and Empathic Engagement
Tuning In and the Empathic Connection
Tuning In - The Relational Foundation
Tuning Into Client Concerns about Service
Responding to Client Service Concerns
Interactive Engagement
Critical Chapter Themes
Online Resources
Recommended Reading
Questioning Skills
The Power of Questions
Questioning Formats to Avoid
Toward a Professional use of Questions
Building a Professional Questioning Skills
Critical Chapter Themes
Online Resources
Recommended Reading
Reflective Responding Skills
The Use of Reflection in Professional Practice
The Components of Reflection
Cautions When Using Reflection
Critical Chapter Themes
Online Resources
Recommended Reading
Observing and Describing Skills
Challenges to Nonverbal Communication
Using Observation in Professional Practice
Describing Observations
Using Description to Promote Client Work
Critical Chapter Themes
Online Resources
Recommended Reading
Providing Direction
The Need for Direction
Activity Facilitation
Toward Developing Directive Skills
Critical Chapter Themes
Online Resources
Recommended Reading
Using the Working Alliance to Promote Change
Integrating Direction through Transitional Responding
Power and Influence in the Helping Relationship
The Transitional Responding Process
Critical Chapter Themes
Online Resources
Recommended Reading
Motivating Change within an Empathic Working Alliance
Toward a Change Focus
Motivation in the Working Alliance
Toward Understanding Motivation
Accessing Motivating Emotion
Enhancing Motivation through the Working Alliance
Critical Chapter Themes
Online Resources
Recommended Reading
Building Multi-Systemic Working Alliances
Collaborative Models, Evidence-Based Practice and Community Partners
Multisystemic Alliances and Informal Supports
Multisystemic Alliances with Formal Supports
The Skills of Multisystemic Alliances
Organizational Challenges in Multisystemic Alliances
Professional Ethics and Multisystemic Work
Critical Chapter Themes
Online Resources
Recommended Reading
Managing Threats to the Working Alliance
From Resistance to Alliance Considerations
Identifying Threats to the Alliance
Practitioner-Related Alliance Threats
"Other-Related" Threats
Larger Client System Alliances
Critical Chapter Themes
Online Resources
Recommended Reading
Ending the Working Alliance
Socialization Challenges to Endings
The Experience of Ending
The Impact of Ending the Working Alliance
Managing the Ending Process
Orienting Clients to the Past
Orienting Clients to the Present
Orienting Clients to the Future
Critical Considerations
Critical Chapter Themes
Online Resources
Recommended Reading
References
Index
Table of Contents provided by Publisher. All Rights Reserved.

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Developing Practice Competencies A Foundation for Generalist Practice

9780470551707

0470551704

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