Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Steve Rivkin is founder of Rivkin & Associates LLC (www.rivkin.net), a marketing and communication consultancy. He is coauthor of five books on marketing and communication strategy and is a frequent speaker at seminars and conferences around the world.
The Tyranny of Choice | p. 1 |
The Creeping Commoditization of Categories | p. 11 |
Whatever Happened to the Unique Selling Proposition? | p. 19 |
Reinventing the Unique Selling Proposition | p. 27 |
Quality and Customer Orientation Are Rarely Differentiating Ideas | p. 35 |
Creativity Is Not a Differentiating Idea | p. 45 |
Price Is Rarely a Differentiating Idea | p. 55 |
Breadth of Line Is a Difficult Way to Differentiate | p. 67 |
The Steps to Differentiation | p. 75 |
Differentiation Takes Place in the Mind | p. 83 |
Being First Is a Differentiating Idea | p. 93 |
Attribute Ownership Is a Way to Differentiate | p. 103 |
Leadership Is a Way to Differentiate | p. 117 |
Heritage Is a Differentiating Idea | p. 125 |
Market Specialty Is a Differentiating Idea | p. 137 |
Preference Is a Differentiating Idea | p. 145 |
How a Product Is Made Can Be a Differentiating Idea | p. 155 |
Being the Latest Can Be a Differentiating Idea | p. 165 |
Hotness Is a Way to Differentiate | p. 175 |
Growth Can Destroy Differentiation | p. 181 |
Differentiation Often Requires Sacrifice | p. 191 |
Being Different in Different Places | p. 199 |
Maintaining Your Difference | p. 207 |
Differentiation in the New World of Buzz | p. 217 |
You Can Differentiate Anything | p. 225 |
Who Is in Charge of Differentiation? | p. 235 |
Epilogue | p. 243 |
Notes | p. 245 |
Index | p. 251 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.