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Digital Literacy for Technical Communication: 21st Century Theory and Practice



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Digital Literacy for Technical Communicationhelps technical communicators make better sense of technology'"s impact on their work, so they can identify new ways to adapt, adjust, and evolve, fulfilling their own professional potential. This collection is comprised of three sections, each designed to explore answers to these questions: How has technical communication work changed in response to the current (digital) writing environment? What is important, foundational knowledge in our field that all technical communicators need to learn? How can we revise past theories or develop new ones to better understand how technology has transformed our work? Bringing together highly-regarded specialists in digital literacy, this anthology will serve as an indispensible resource for scholars, students, and practitioners. It illuminates technology'"s impact on their work and prepares them to respond to the constant changes and challenges in the new digital universe.

Author Biography

Rachel Spilka is Associate Professor at the University of Wisconsin-Milwaukee. Her current research interests are in re-examining audience and defining, from the perspective of students, promising strategies for achieving greater diversity in academic programs in the field. Over the past thirty years, she has interspersed academic positions with work in industry, including serving as manager of the Society for Technical Communication (STC) Research Grants Committee and Ken Rainey Excellence in Research Award Committee. Her previous edited volumes Writing in the Workplace: New Research Perspectives (Southern Illinois University Press, 1993) and, with Barbara Mirel, Reshaping Technical Communication: New Directions for the 21st Century (Eribaum, 2003) both received the Best Edited Collection Award in Scientific and Technical Communication from the National Council of Teachers of English (NCTE).

Table of Contents

Forewordp. vii
Prefacep. xi
Introductionp. 1
Transformations in Our Workp. 19
Computers and Technical Communication in the 21st Centuryp. 21
The Effects of Digital Literacy on the Nature of Technical Communication Workp. 51
New Foundational Knowledge For Our Fieldp. 83
Shaped and Shaping Tools: The Rhetorical Nature of Technical Communication Technologiesp. 85
Information Design: From Authoring Text to Architecting Virtual Spacep. 103
Content Management: Beyond Single-Sourcingp. 128
New Directions in Cultural, Cross-Cultural, Audience, and Ethical Perspectivesp. 145
Human + Machine Culture: Where We Workp. 147
Understanding Digital Literacy Across Culturesp. 169
Addressing Audiences in a Digital Agep. 199
Beyond Ethical Frames of Technical Relations: Digital Being in the Workplace Worldp. 230
Editor and Contributor Biographiesp. 257
Author Indexp. 262
Subject Indexp. 266
Table of Contents provided by Ingram. All Rights Reserved.

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