Discovering Computers 2004

by Shelly,Gary B.

• ISBN13: 9780789567048
• ISBN10: 0789567040
• Format: Paperback
• Copyright: 2003-02-12
• Publisher: Cengage Learning

Summary

The most cutting-edge comprehensive computer concepts book is here! The Shelly Cashman Series introduces you to the latest edition of their best seller, Discovering Computers 2004: A Gateway to Information. This is not your average book update, it?s a total revision! Completely updated internal design and layout, major content changes and additions, new features, more student assessment, superior student Web site, and unparalleled teaching resources - making this book the best choice for your computer concepts class!

Table of Contents

Preface	ix
To the Student	xviii
Introduction to Computers
Objectives	1	(1)
A World of Computers	2	(2)
What is a Computer?	4	(1)
Data and Information	4	(1)
Information Processing Cycle	4	(1)
The Components of a Computer	5	(3)
Input Devices	5	(1)
Output Devices	6	(1)
System Unit	6	(1)
Storage Devices	6	(1)
Communications Devices	7	(1)
Why Is A Computer so Powerful?	8	(1)
Speed	8	(1)
Reliability and Consistency	8	(1)
Accuracy	8	(1)
Storage	8	(1)
Communications	8	(1)
Networks and the Internet	8	(4)
The Internet	9	(3)
Computer Software	12	(4)
System Software	13	(1)
Application Software	14	(1)
Software Development	15	(1)
Categories of Computers	16	(1)
Personal Computers	16	(2)
Desktop Computers	17	(1)
Mobile Computers and Mobile Devices	18	(2)
Notebook Computers	18	(1)
Mobile Devices	19	(1)
Midrange Servers	20	(1)
Mainframes	21	(1)
Supercomputers	21	(1)
Elements of an Information System	22	(1)
Examples of Computer Usage	23	(8)
Home User	24	(2)
Small Office/Home Office User	26	(1)
Mobile User	27	(1)
Large Business User	28	(2)
Power User	30	(1)
Computer Applications in Society	31	(5)
Education	31	(1)
Finance	32	(1)
Government	32	(1)
Health Care	33	(1)
Science	34	(1)
Publishing	34	(1)
Travel	35	(1)
Industry	36	(1)
Chapter Summary	36	(1)
High-Tech Talk	37	(1)
Analog versus Digital: Making the Conversion	37	(1)
Companies on the Cutting Edge	38	(1)
Dell	38	(1)
Palm	38	(1)
Technology Trailblazers	39	(1)
Bill Gates	39	(1)
Carly Fiorina	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(3)
Learn It Online	46	(2)
Lab Exercises	48	(1)
Web Research	49	(1)
Special Feature Timeline 2004: Milestones in Computer History	50	(1)
The Internet and World Wide Web
Objectives	1	(1)
The Internet	2	(1)
History of the Internet	2	(2)
Internet2	4	(1)
How the Internet Works	4	(5)
Connecting to the Internet	4	(1)
Access Providers	5	(2)
How Data Travels the Internet	7	(1)
Internet Addresses	8	(1)
The World Wide Web	9	(16)
Browsing the Web	9	(1)
Web Addresses	10	(1)
Navigating Web Pages	11	(1)
Searching for Information on the Web	12	(2)
Types of Web Sites	14	(3)
Multimedia on the Web	17	(7)
E-Commerce	24	(1)
Other Internet Services	25	(9)
E-Mail	25	(4)
FTP	29	(1)
Newsgroups and Message Boards	29	(2)
Mailing Lists	31	(1)
Chat Rooms	32	(1)
Instant Messaging	32	(2)
Netiquette	34	(1)
Web Publishing	34	(2)
Plan a Web Site	34	(1)
Analyze and Design a Web Site	34	(1)
Create a Web Site	34	(2)
Deploy a Web Site	36	(1)
Maintain a Web Site	36	(1)
Chapter Summary	36	(1)
High-Tech Talk	37	(1)
You Are One in a Few Billion (IP Addresses)	37	(1)
Companies on the Cutting Edge	38	(1)
Yahoo!	38	(1)
AOL	38	(1)
Technology Trailblazers	39	(1)
Tim Berners-Lee	39	(1)
Anita Brown	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(3)
Learn it Online	46	(2)
Lab Exercises	48	(1)
Web Research	49	(1)
Special Feature Guide to World Wide Web Sites and Searching Techniques	50	(1)
Application Software
Objectives	1	(1)
Application Software	2	(4)
The Role of System Software	3	(1)
Starting and Interacting with Application Software	4	(2)
Business Software	6	(14)
Word Processing Software	7	(1)
Developing a Document	8	(4)
Spreadsheet Software	12	(3)
Database Software	15	(1)
Presentation Graphics Software	16	(2)
Personal Information Managers	18	(1)
PDA Software	18	(1)
Software Suite	19	(1)
Project Management Software	19	(1)
Accounting Software	19	(1)
Graphics and Multimedia Software	20	(4)
Computer-Aided Design	21	(1)
Desktop Publishing Software (for the Professional)	21	(1)
Paint/Image Editing Software (for the Professional)	22	(1)
Video and Audio Editing Software	23	(1)
Multimedia Authoring Software	23	(1)
Web Page Authoring Software	24	(1)
Software for Home, Personal, and Educational Use	24	(6)
Integrated Software	25	(1)
Personal Finance Software	25	(1)
Legal Software	26	(1)
Tax Preparation Software	26	(1)
Desktop Publishing Software (for Personal Use)	26	(1)
Paint/Image Editing Software (for Personal Use)	27	(1)
Clip Art/Image Gallery	28	(1)
Home Design/Landscaping Software	28	(1)
Educational and Reference Software	28	(1)
Entertainment Software	29	(1)
Application Software for Communications	30	(1)
Application Software on the Web	31	(2)
Application Service Providers	32	(1)
Web-Based Training	32	(1)
Learning AIDS and Support Tools for Application Software	33	(1)
Chapter Summary	34	(1)
High-Tech Talk	35	(1)
Infection and Delivery: How Computer Viruses Work	35	(1)
Companies on the Cutting Edge	36	(1)
Microsoft	36	(1)
Apple Computer	36	(1)
Technology Trailblazers	37	(1)
Dan Bricklin	37	(1)
Masayoshi Son	37	(1)
Chapter Review	38	(2)
Key Terms	40	(1)
Checkpoint	41	(3)
Learn It Online	44	(2)
Lab Exercises	46	(1)
Web Research	47
The Components of the System Unit
Objectives	1	(1)
The System Unit	2	(3)
The Motherboard	4	(1)
Processor	5	(8)
The Control Unit	6	(1)
The Arithmetic Logic Unit	6	(1)
Machine Cycle	6	(1)
Registers	7	(1)
The System Clock	7	(1)
Comparison of Personal Computer Processors	8	(2)
Processor Installation and Upgrades	10	(2)
Heat Sinks and Heat Pipes	12	(1)
Coprocessors	12	(1)
Parallel Processing	12	(1)
Data Representation	13	(2)
Memory	15	(8)
RAM	17	(3)
Cache	20	(1)
ROM	20	(1)
Flash Memory	21	(1)
CMOS	22	(1)
Memory Access Times	22	(1)
Expansion Slots and Adapter Cards	23	(2)
PC Cards and Flash Memory Cards	24	(1)
Ports and Connectors	25	(5)
Serial Ports	27	(1)
Parallel Ports	27	(1)
USB Ports	28	(1)
Special-Purpose Ports	28	(2)
Buses	30	(2)
Expansion Bus	31	(1)
Bays	32	(1)
Power Supply	33	(1)
Mobile Computers and Devices	33	(2)
Putting It all Together	35	(1)
Chapter Summary	36	(1)
High-Tech Talk	37	(1)
The Genius of Memory: Transistors, Capacitors, and Electricity	37	(1)
Companies on the Cutting Edge	38	(1)
Intel	38	(1)
AMD	38	(1)
Technology Trailblazers	39	(1)
Jack Kilby	39	(1)
Gordon Moore	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(3)
Learn It Online	46	(2)
Lab Exercises	48	(1)
Web Research	49
Input
Objectives	1	(1)
What is Input?	2	(2)
What Are Input Devices?	4	(1)
The Keyboard	4	(3)
Keyboard Connections	6	(1)
Keyboard Ergonomics	6	(1)
Pointing Devices	7	(1)
Mouse	7	(3)
Mouse Types	7	(1)
Using a Mouse	8	(2)
Other Pointing Devices	10	(4)
Trackball	10	(1)
Touchpad	10	(1)
Pointing Stick	10	(1)
Joystick and Wheel	11	(1)
Light Pen	11	(1)
Touch Screen	12	(1)
Stylus, Digital Pen, and Cursor	12	(2)
Voice Input	14	(2)
Audio Input	15	(1)
Input Devices for Mobile Users	16	(3)
PDAs	16	(2)
Tablet PCs	18	(1)
Smart Phones	18	(1)
Digital Cameras	19	(3)
Digital Camera Quality	21	(1)
Video Input	22	(2)
PC Video Cameras	22	(1)
Web Cams	23	(1)
Video Conferencing	23	(1)
Scanners and Reading Devices	24	(6)
Optical Scanner	24	(2)
Optical Readers	26	(1)
Bar Code Scanner	27	(2)
MICR Reader	29	(1)
Data Collection Devices	29	(1)
Terminals	30	(2)
Point-of-Sale Terminals	30	(1)
Automated Teller Machines	31	(1)
Smart Displays	31	(1)
Biometric Input	32	(2)
Putting It all Together	34	(1)
Input Devices for Physically Challenged Users	35	(1)
Chapter Summary	36	(1)
High-Tech Talk	37	(1)
Input without Wires	37	(1)
Companies on the Cutting Edge	38	(1)
Logitech	38	(1)
Nokia	38	(1)
Technology Trailblazers	39	(1)
Douglas Engelbart	39	(1)
Don Wetzel	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(3)
Learn It Online	46	(2)
Lab Exercises	48	(1)
Web Research	49	(1)
Special Feature PDA Application Software	50
Output
Objectives	1	(1)
What Is Output?	2	(2)
Display Devices	4	(1)
CRT Monitors	4	(5)
CRT Monitor Ergonomics	5	(1)
Quality of a CRT Monitor	5	(2)
Video Cards and CRT Monitors	7	(2)
Flat-Panel Displays	9	(4)
Flat Panel Monitors	9	(1)
LCD Technology	10	(1)
LCD Quality	11	(1)
Video Cards and Flat Panel Monitors	11	(1)
Gas Plasma Displays	12	(1)
Televisions and HDTV Displays	12	(1)
Printers	13	(10)
Impact Printers	14	(1)
Nonimpact Printers	15	(1)
Ink-Jet Printers	15	(2)
Photo Printers	17	(2)
Laser Printers	19	(1)
Thermal Printers	20	(1)
Portable Printers	21	(1)
Label and Postage Printers	21	(1)
Plotters and Large-Format Printers	22	(1)
Wireless Printing	22	(1)
Speakers and Headsets	23	(2)
Other Output Devices	25	(3)
Fax Machines and Fax Modems	25	(1)
Multifunction Peripherals	26	(1)
Data Projectors	26	(1)
Force-Feedback Joysticks and Wheels	27	(1)
Putting It all Together	28	(1)
Output Devices for Physically Challenged Users	29	(1)
Chapter Summary	30	(1)
High-Tech Talk	31	(1)
Sound Cards: Creating Music to Your Ears	31	(1)
Companies on the Cutting Edge	32	(1)
Hewlett-Packard	32	(1)
RealNetworks	32	(1)
Technology Trailblazers	33	(1)
Donna Dubinsky	33	(1)
Heidi Van Arnem	33	(1)
Chapter Review	34	(2)
Key Terms	36	(1)
Checkpoint	37	(3)
Learn It Online	40	(2)
Lab Exercises	42	(1)
Web Research	43	(1)
Special Feature Digital Imaging and Video Technology	44	(1)
Storage
Objectives	1	(1)
Storage	2	(3)
Floppy Disks	5	(4)
Floppy Disk Drives	6	(1)
Characteristics of a Floppy Disk	7	(1)
Care of Floppy Disks	8	(1)
ZIP® Disks	9	(1)
Hard Disks	9	(6)
Characteristics of a Hard Disk	10	(3)
External and Removable Hard Disks	13	(1)
Hard Disk Controllers	13	(1)
Maintaining Data Stored on a Hard Disk	14	(1)
Internet Hard Drives	14	(1)
CDS and DVDS	15	(9)
Characteristics of CDs and DVDs	15	(1)
Care of CDs and DVDs	16	(1)
CD-ROMs	17	(2)
Picture CDs and PhotoCDs	19	(1)
CD-Rs and CD-RWs	20	(2)
DVD-ROMs and DVD+RWs	22	(1)
DVD+RW and Other DVD Variations	23	(1)
Tape	24	(1)
PC Cards	24	(1)
Miniature Mobile Storage Media	25	(3)
Smart Cards	27	(1)
Microfilm and Microfiche	28	(1)
Putting It all Together	29	(1)
Chapter Summary	30	(1)
High-Tech Talk	31	(1)
Disk Formatting and File Systems	31	(1)
Companies on the Cutting Edge	32	(1)
Kingston	32	(1)
EMC	32	(1)
Technology Trailblazers	33	(1)
Al Shugart	33	(1)
Mark Dean	33	(1)
Chapter Review	34	(2)
Key Terms	36	(1)
Checkpoint	37	(3)
Learn It Online	40	(2)
Lab Exercises	42	(1)
Web Research	43
Operating Systems and Utility Programs
Objectives	1	(1)
System Software	2	(1)
Operating Systems	2	(2)
Operating System Functions	4	(11)
Starting a Computer	4	(4)
Providing a User Interface	8	(1)
Managing Programs	9	(1)
Managing Memory	9	(2)
Scheduling Jobs	11	(1)
Configuring Devices	12	(1)
Establishing an Internet Connection	13	(1)
Monitoring Performance	14	(1)
Providing File Management and Other Utilities	14	(1)
Controlling a Network	14	(1)
Administering Security	14	(1)
Operating System Utility Programs	15	(4)
File Manager	16	(1)
Image Viewer	16	(1)
Uninstaller	17	(1)
Disk Scanner	17	(1)
Disk Defragmenter	17	(1)
Diagnostic Utility	18	(1)
Backup Utility	18	(1)
Screen Saver	18	(1)
Types of Operating Systems	19	(1)
Stand-Alone Operating Systems	20	(5)
DOS	20	(1)
Windows XP	20	(2)
Mac OS X	22	(1)
OS/2 Warp Client	23	(1)
UNIX	23	(1)
Linux	24	(1)
Network Operating Systems	25	(3)
NetWare	25	(1)
Windows Server 2003	25	(1)
OS/2 Warp Server for e-business	25	(1)
UNIX	25	(1)
Linux	26	(1)
Solaris	26	(1)
Embedded Operating Systems	26	(1)
Windows CE .NET	26	(1)
Pocket PC 2002	27	(1)
Palm OS	27	(1)
Symbian OS	27	(1)
Stand-Alone Utility Programs	28	(2)
Antivirus Programs	28	(1)
Personal Firewalls	29	(1)
File Compression	29	(1)
Personal Computer Maintenance	30	(1)
Chapter Summary	30	(1)
High-Tech Talk	31	(1)
Windows XP: Taking Control with the Command Prompt	31	(1)
Companies on the Cutting Edge	32	(1)
Red Hat	32	(1)
Network Associates	32	(1)
Technology Trailblazers	33	(1)
Linus Torvalds	33	(1)
Steve Jobs	33	(1)
Chapter Review	34	(2)
Key Terms	36	(1)
Checkpoint	37	(3)
Learn It Online	40	(2)
Lab Exercises	42
Web Research	43	(44)
Special Feature Buyer's Guide 2004: How to Purchase, Install, and Maintain a Personal Computer	44	(6)
Communications and Networks
Objectives	1	(1)
Communications	2	(2)
Uses of Computer Communications	4	(7)
Internet, Web, E-Mail, Instant Messaging, Chat Rooms, Newsgroups, FTP, Web Folders, Video Conferencing, and Fax	5	(1)
Internet Telephony	6	(1)
Internet Printing	6	(1)
Web Services	6	(1)
Collaboration	7	(1)
Groupware	8	(1)
Public Internet Access Points	8	(1)
Cybercafes	8	(1)
Global Positioning System	8	(2)
Voice Mail	10	(1)
Short Message Service	10	(1)
Networks	11	(9)
LANs, MANs, and WANs	13	(1)
Network Architectures	14	(2)
Network Topologies	16	(1)
Network Communications Technologies	17	(1)
Ethernet	17	(1)
Token Ring	17	(1)
TCP/IP	18	(1)
802.11	18	(1)
Bluetooth	18	(1)
IrDA	19	(1)
WAP	19	(1)
Intranets	19	(1)
Communications Software	20	(2)
Communications Over the Telephone Network	22	(2)
Dial-Up Lines	22	(1)
Dedicated Lines	23	(1)
ISDN Lines	23	(1)
DSL	23	(1)
T-Carrier Lines	24	(1)
ATM	24	(1)
Communications Devices	24	(5)
Dial-Up Modems	25	(1)
ISDN and DSL Modems	26	(1)
Cable Modems	26	(1)
Network Cards	27	(1)
Wireless Access Points	27	(1)
Routers	28	(1)
Connecting Networks	28	(1)
Home Networks	29	(2)
Wired Home Networks	29	(1)
Wireless Home Networks	29	(2)
Communications Channel	31	(1)
Physical Transmission Media	32	(1)
Twisted-Pair Cable	32	(1)
Coaxial Cable	32	(1)
Fiber-Optic Cable	33	(1)
Wireless Transmission Media	33	(3)
Infrared	34	(1)
Broadcast Radio	34	(1)
Cellular Radio	34	(1)
Microwaves	35	(1)
Communications Satellite	36	(1)
Chapter Summary	36	(1)
High-Tech Talk	37	(1)
How Network Communications Work	37	(1)
Companies on the Cutting Edge	38	(1)
Sun	38	(1)
Qualcomm	38	(1)
Technology Trailblazers	39	(1)
Esther Dyson	39	(1)
Robert Metcalfe	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(3)
Learn It Online	46	(2)
Lab Exercises	48	(1)
Web Research	49	(1)
Special Feature A World Without Wires	50
Database Management
Objectives	1	(1)
Data and Information	2	(3)
Data Integrity	3	(1)
Qualities of Valuable Information	4	(1)
The Hierarchy of Data	5	(3)
Characters	5	(1)
Fields	5	(1)
Records	6	(1)
Files	7	(1)
Maintaining Data	8	(3)
Adding Records	8	(1)
Changing Records	9	(1)
Deleting Records	10	(1)
Validating Data	10	(1)
File Processing Versus Databases	11	(3)
File Processing Systems	11	(1)
The Database Approach	12	(2)
Database Management Systems	14	(6)
Data Dictionary	14	(2)
File Retrieval and Maintenance	16	(2)
Data Security	18	(1)
Backup and Recovery	19	(1)
Relational, Object-Oriented, and Multidimensional Databases	20	(4)
Relational Databases	20	(2)
Object-Oriented Databases	22	(1)
Multidimensional Databases	23	(1)
Web Databases	24	(2)
Database Administration	26	(2)
Database Design Guidelines	26	(1)
Role of the Database Analysts and Administrators	27	(1)
Role of the Employee as a User	27	(1)
Chapter Summary	28	(2)
High-Tech Talk	29	(1)
Normalization: The Key to Organizing Data Efficiently	29	(1)
Companies on the Cutting Edge	30	(1)
Sybase	30	(1)
Oracle	30	(1)
Technology Trailblazers	31	(1)
E. F. Codd	31	(1)
Larry Ellison	31	(1)
Chapter Review	32	(2)
Key Terms	34	(1)
Checkpoint	35	(3)
Learn It Online	38	(2)
Lab Exercises	40	(1)
Web Research	41	(1)
Special Feature E-Commerce 2004: A Revolution in Merchandising	42
Computers and Society, Security, Privacy, and Ethics
Objectives	1	(1)
Computer Security Risks	2	(1)
Computer Viruses, Worms, And Trojan Horses	3	(4)
Safeguards against Computer Viruses, Worms, and Trojan Horses	4	(3)
Unauthorized Access and Use	7	(6)
Safeguards against Unauthorized Access and Use	8	(1)
Firewalls	8	(2)
Intrusion Detection Software	10	(1)
Access Controls and Audit Trails	10	(3)
Hardware Theft and Vandalism	13	(1)
Safeguards against Hardware Theft and Vandalism	13	(1)
Software Theft	14	(2)
Safeguards against Software Theft	14	(2)
Information Theft	16	(2)
Safeguards against Information Theft	16	(2)
System Failure	18	(2)
Safeguards against System Failure	18	(2)
Backing Up---The Ultimate Safeguard	20	(1)
Internet Security Risks	20	(3)
Denial of Service Attacks	21	(1)
Securing Internet Transactions	21	(1)
Securing E-Mail Messages	22	(1)
Ethics and Society	23	(2)
Information Accuracy	24	(1)
Intellectual Property Rights	24	(1)
Codes of Conduct	25	(1)
Information Privacy	25	(7)
Electronic Profiles	26	(1)
Cookies	27	(2)
Spyware	29	(1)
Spam	29	(1)
Privacy Laws	30	(1)
Employee Monitoring	31	(1)
Content Filtering	31	(1)
Health Concerns of Computer Use	32	(4)
Computers and Health Risks	32	(2)
Ergonomics and Workplace Design	34	(1)
Computer Addiction	35	(1)
Green Computing	35	(1)
Chapter Summary	36	(1)
High-Tech Talk	37	(1)
The Key(s) to Making Encryption Work	37	(1)
Companies on the Cutting Edge	38	(1)
Symantec	38	(1)
AuthenTec	38	(1)
Technology Trailblazers	39	(1)
Donn Parker	39	(1)
Clifford Stoll	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(3)
Learn It Online	46	(2)
Lab Exercises	48	(1)
Web Research	49
Information System Development
Objectives	1	(1)
What Is the System Development Cycle?	2	(6)
Phases in the System Development Cycle	2	(1)
Guidelines for System Development	3	(1)
Who Participates in the System Development Cycle?	4	(1)
Project Management	5	(1)
Feasibility Assessment	6	(1)
Documentation	7	(1)
Data and Information Gathering Techniques	7	(1)
What Initiates the System Development Cycle?	8	(3)
Net Street Cafe --- A Case Study	10	(1)
Planning Phase	11	(1)
Planning at Net Street Cafe	11	(1)
Analysis Phase	12	(9)
The Preliminary Investigation	12	(1)
Preliminary Investigation at Net Street Cafe	13	(1)
Detailed Analysis	13	(1)
Process Modeling	14	(3)
Object Modeling	17	(2)
The System Proposal	19	(2)
Detailed Analysis at Net Street Cafe	21	(1)
Design Phase	21	(5)
Acquiring Necessary Hardware and Software	21	(1)
Identifying Technical Specifications	21	(1)
Soliciting Vendor Proposals	22	(1)
Testing and Evaluating Vendor Proposals	23	(1)
Making a Decision	23	(1)
Hardware Acquisition at Net Street Cafe	23	(1)
Detailed Design	24	(1)
Prototyping	25	(1)
CASE Tools	25	(1)
Quality Review Techniques	26	(1)
Implementation Phase	26	(3)
Develop Programs	27	(1)
Install and Test the New System	27	(1)
Train Users	27	(1)
Convert to the New System	28	(1)
Implementation at Net Street Cafe	29	(1)
Support Phase	29	(1)
Support at Net Street Cafe	30	(1)
Chapter Summary	30	(1)
High-Tech Talk	31	(1)
Benchmarking: Testing Performance through Calculations	31	(1)
Companies on the Cutting Edge	32	(1)
Computer Associates	32	(1)
PeopleSoft	32	(1)
Technology Trailblazers	33	(1)
Ed Yourdon	33	(1)
Tom DeMarco	33	(1)
Chapter Review	34	(2)
Key Terms	36	(1)
Checkpoint	37	(3)
Learn It Online	40	(2)
Lab Exercises	42	(1)
Web Research	43
Programming Languages and Program Development
Objectives	1	(1)
Computer Programs and Programming Languages	2	(1)
Low-Level Languages	3	(1)
Procedural Languages	4	(3)
Basic	6	(1)
Cobol	6	(1)
C	7	(1)
Object-Oriented Programming Languages	7	(5)
C++	8	(1)
Java	8	(1)
Visual Programming Languages	9	(1)
Visual Studio .NET	10	(1)
Delphi	11	(1)
PowerBuilder	12	(1)
Nonprocedural Languages and Program Development Tools	12	(4)
RPG	12	(1)
4GLs	13	(1)
Application Generators	13	(1)
Macros	14	(2)
Web Page Development	16	(6)
HTML	16	(1)
Scripts, Applets, Servlets, and ActiveX Controls	17	(2)
Scripting Languages	19	(1)
Dynamic HTML	20	(1)
XHTML, XML, and WML	20	(1)
Web Page Authoring Software	21	(1)
Multimedia Program Development	22	(1)
Other Programming Languages	22	(2)
The Program Development Cycle	24	(1)
What Initiates the Program Development Cycle?	24	(1)
Step 1 -- Analyze Requirements	25	(1)
Step 2 -- Design Solution	26	(6)
Structured Design	26	(1)
Object-Oriented Design	27	(1)
Control Structures	28	(2)
Design Tools	30	(2)
Step 3 -- Validate Design	32	(1)
Step 4 -- Implement Design	33	(1)
Extreme Programming	33	(1)
Step 5 -- Test Solution	34	(2)
Step 6 -- Document Solution	36	(1)
Chapter Summary	36	(1)
High-Tech Talk	37	(1)
Extending the Web Using XML	37	(1)
Companies on the Cutting Edge	38	(1)
Macromedia	38	(1)
Rational Software	38	(1)
Technology Trailblazers	39	(1)
Dennis Ritchie	39	(1)
James Gosling	39	(1)
Chapter Review	40	(2)
Key Terms	42	(1)
Checkpoint	43	(1)
Learn It Online	43	(5)
Lab Exercises	48	(1)
Web Research	49
Enterprise Computing
Objectives	1	(1)
What Is Enterprise Computing?	2	(5)
Organizational Structure of an Enterprise	4	(1)
Levels of Users	5	(1)
How Managers Use Information	6	(1)
Information Systems in the Enterprise	7	(14)
Information Systems within Functional Units	8	(5)
General Purpose Information Systems	13	(5)
Integrated Information Systems	18	(3)
Enterprise-Wide Technologies	21	(5)
Portals	21	(1)
EDI	22	(1)
Data Warehouses	22	(1)
Extranets	23	(1)
Web Services	23	(1)
Workflow	24	(1)
Virtual Private Network	25	(1)
The E-Retailing Market Sector	26	(1)
Other E-Commerce Market Sectors on the Web	26	(3)
Finance	27	(1)
Entertainment and Media	28	(1)
Travel	28	(1)
Health	28	(1)
Other Business Services	29	(1)
Enterprise Hardware	29	(6)
Raid	30	(1)
Network Attached Storage and Storage Area Networks	31	(1)
Enterprise Storage Systems	32	(1)
Blade Servers	33	(1)
High-Availability Systems	33	(1)
Scalability	34	(1)
Interoperability	34	(1)
Backup Procedures and Security	35	(3)
Disaster Recovery Plan	36	(1)
Security in the Enterprise	37	(1)
Developing a Computer Security Plan	37	(1)
Chapter Summary	38	(1)
High-Tech Talk	39	(1)
Neural Networks: Learning from Experience	39	(1)
Companies on the Cutting Edge	40	(1)
SAP	40	(1)
IBM	40	(1)
Technology Trailblazers	41	(1)
Tom Siebel	41	(1)
Jim Clark	41	(1)
Chapter Review	42	(2)
Key Terms	44	(1)
Checkpoint	45	(3)
Learn It Online	48	(2)
Lab Exercises	50	(1)
Web Research	51	(100)
Computer Careers and Certification
Objectives	151	(1)
The Computer Industry	152	(1)
Careers in the Computer Industry	153	(5)
Computer Careers in General Business and Government Organizations	153	(1)
The Computer Equipment Industry	154	(1)
The Computer Software Industry	155	(1)
Computer Careers in the Service and Repair Industry	156	(1)
Computer Careers in Sales	156	(1)
The Computer Education and Training Industry	157	(1)
Consulting in the Computer Industry	157	(1)
Working in an IT Department	158
Preparing for a Career in the Computer Industry	10	(6)
Choosing the Right Course of Study	10	(2)
Attending a Trade School	12	(1)
Searching for Computer-Related Jobs	12	(2)
Planning for Career Development	14	(1)
Professional Organizations	14	(1)
Professional Growth and Continuing Education	15	(1)
Computer Publications	16	(1)
Certification	16	(6)
Certification Benefits	17	(2)
Choosing a Certification	19	(1)
Preparing for Certification	20	(1)
Certification Examinations	21	(1)
A Guide to Certification	22	(4)
Application Software Certifications	22	(1)
Operating System Certifications	22	(1)
Programming Certifications	23	(1)
Hardware Certifications	24	(1)
Networking Certifications	24	(1)
Internet Certifications	25	(1)
Database System Certifications	25	(1)
Chapter Summary	26	(1)
High-Tech Talk	27	(1)
Magnetic Motion Capture: Making the Game	27	(1)
Companies on the Cutting Edge	28	(1)
Monster	28	(1)
Cisco	28	(1)
Technology Trailblazers	29	(1)
Steve Ballmer	29	(1)
Steve Wozniak	29	(1)
Chapter Review	30	(2)
Key Terms	32	(1)
Checkpoint	33	(3)
Learn It Online	36	(2)
Lab Exercises	38	(1)
Web Research	39	(1)
Special Feature Trends 2004: A Look to the Future	40
APPENDIX A	1	(1)
Making Use of the Web	1	(1)
APPENDIX B	1	(1)
Coding Schemes and Number Systems	1	(1)
APPENDIX C	1	(1)
Computer Acronyms	1	(1)
Glossary Index	1	(8)
Photo Credits	9