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Discovering Computers 2006: Complete

by
Edition:
1st
ISBN13:

9780619255466

ISBN10:
0619255463
Format:
Paperback
Pub. Date:
2/16/2005
Publisher(s):
Cengage Learning

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Summary

Provides current and thorough introduction to computers by integrating usage of the World Wide Web with the printed text. This text offers a complete solution to successfully teach students basic computer concepts with new exercises, case studies, and online tools on the Companion Web site. For the past three decades, the Shelly Cashman Series? has effectively introduced computers to millions of students-consistently providing the highest quality, most up-to-date, and innovative materials in computer education.

Table of Contents

Introduction to Computers
2(64)
A World of Computers
4(2)
What is a Computer?
6(1)
Data and Information
6(1)
Information Processing Cycle
6(1)
The Components of a Computer
7(2)
Input Devices
7(1)
Output Devices
8(1)
System Unit
8(1)
Storage Devices
8(1)
Communication Devices
9(1)
Advantages and Disadvantages of Using Comptuers
9(2)
Networks and the Internet
11(4)
The Internet
12(3)
Computer Software
15(3)
System Software
15(1)
Application Software
16(1)
Installing and Running Programs
17(1)
Software Development
18(1)
Categories of Computers
18(1)
Personal Computers
19(1)
Desktop Computers
20(1)
Mobile Computers
20(3)
Notebook Computers
20(1)
Mobile Devices
21(2)
Midrange Servers
23(1)
Mainframes
23(1)
Supercomputers
23(1)
Embedded Computers
24(1)
Elements of an Information System
25(1)
Examples of Computer Usage
26(6)
Home User
26(2)
Small Office/Home User
28(1)
Mobile User
29(1)
Power User
29(1)
Large Business User
30(1)
Putting It All Together
31(1)
Computer Applications in Society
32(5)
Education
32(1)
Finance
32(1)
Government
33(1)
Health Care
34(1)
Science
34(1)
Publishing
35(1)
Travel
36(1)
Industry
36(1)
Chapter Summary
37(1)
High-Tech Talk
38(1)
Analog versus Digital: Making the Conversion
38(1)
Companies on the Cutting Edge
39(1)
Dell
39(1)
Apple Computer
39(1)
Technology Trailblazers
39(1)
Bill Gates
39(1)
Carly Fiorina
39(1)
Chapter Review
40(2)
Key Terms
42(1)
Checkpoint
43(3)
Learn it Online
46(2)
Learn How To
48(2)
Web Research
50(1)
Case Studies
51(15)
Timeline 2006
52(14)
The Internet and World Wide Web
66(66)
The Internet
68(1)
History of the Internet
69(1)
How the Internet Works
70(5)
Connecting to the Internet
70(1)
Access Providers
71(1)
How Data Travels the Internet
72(1)
Internet Addresses
73(2)
The World Wide Web
75(16)
Browsing the Web
75(1)
Web Addresses
76(1)
Navigating Web Pages
77(1)
Searching for Information on the Web
78(4)
Types of Web Sites
82(2)
Evaluating a Web Site
84(1)
Multimedia on the Web
85(4)
Web Publishing
89(2)
E-Commerce
91(1)
Other Internet Services
92(8)
E-Mail
92(4)
FTP
96(1)
Newsgroups and Message Boards
96(1)
Mailing Lists
97(1)
Chat Rooms
98(1)
Instant Messaging
98(1)
Internet Telephony
99(1)
Netiquette
100(1)
Chapter Summary
101(1)
High-Tech Talk
102(1)
A Computer's Internet Protocol (IP) Address
102(1)
Companies on the Cutting Edge
103(1)
Google
103(1)
Yahoo
103(1)
Technology Trailblazers
103(1)
Tim Berners-Lee
103(1)
Meg Whitman
103(1)
Chapter Review
104(2)
Key Terms
106(1)
Checkpoint
107(3)
Learn it Online
110(2)
Learn How To
112(2)
Web Research
114(1)
Case Studies
115(17)
Making Use of the Web
116(16)
Application Software
132(50)
Application Software
134(4)
The Role of System Software
135(1)
Working with Application Software
136(2)
Business Software
138(12)
Word Processing Software
138(3)
Developing a Document
141(1)
Spreadsheet Software
142(3)
Database Software
145(1)
Presentation Graphics Software
146(1)
Note Taking Software
147(1)
Personal Information Manager Software
148(1)
PDA Business Software
148(1)
Software Suite
148(1)
Project Management Software
149(1)
Accounting Software
149(1)
Enterprise Computing Software
150(1)
Graphics and Multimedia Software
150(5)
Computer-Aided Design
150(2)
Desktop Publishing Software (for the Professional)
152(1)
Paint/Image Editing Software (for the Professional)
152(1)
Video and Audio Editing Software (for the Professional)
153(1)
Multimedia Authoring Software
154(1)
Web Page Authoring Software
154(1)
Software for Home, Personal, and Educational Use
155(6)
Software Suite (for Personal Use)
156(1)
Personal Finance Software
156(1)
Legal Software
157(1)
Tax Preparation Software
157(1)
Desktop Publishing Software (for Personal Use)
158(1)
Paint/Image Editing Software (for Personal Use)
158(1)
Photo Editing Software
159(1)
Clip Art/Image Gallery
159(1)
Video and Audio Editing Software (for Personal Use)
159(1)
Home Design/Landscaping Software
160(1)
Reference and Educational Software
160(1)
Entertainment Software
160(1)
Application Software for Communications
161(1)
Popular Stand-Alone Utility Programs
162(1)
Application Software on the Web
163(1)
Application Service Providers
164(1)
Learning Aids and Support Tools for Application Software
164(3)
Web-Based Training
166(1)
Chapter Summary
167(1)
High-Tech Talk
168(1)
Computer Viruses: Delivery, Infection, and Avoidance
168(1)
Companies on the Cutting Edge
169(1)
Adobe Systems
169(1)
Microsoft
169(1)
Technology Trailblazers
169(1)
Dan Bricklin
169(1)
Masayoshi Son
169(1)
Chapter Review
170(2)
Key Terms
172(1)
Checkpoint
173(3)
Learn it Online
176(2)
Learn How To
178(2)
Web Research
180(1)
Case Studies
181(1)
The Components of the System Unit
182(50)
The System Unit
184(3)
The Motherboard
186(1)
Processor
187(7)
The Control Unit
187(1)
The Arithmetic Logic Unit
188(1)
Machine Cycle
188(1)
Registers
189(1)
The System Clock
189(1)
Comparison of Personal Computer Processors
190(2)
Buying a Personal Computer
192(1)
Heat Sinks, Heat Pipes, and Liquid Cooling
193(1)
Parallel Processing
194(1)
Data Representation
194(2)
Memory
196(8)
Bytes and Addressable Memory
196(1)
Memory Sizes
197(1)
Types of Memory
197(4)
RAM
201(1)
Flash Memory
202(1)
CMOS
203(1)
Memory Access Times
203(1)
Expansion Slots and Adapter Cards
204(2)
PC Cards, Flash Memory Cards, and USB Flash Drives
205(1)
Ports and Connectors
206(5)
Serial Ports
201(7)
Parallel Ports
208(1)
USB Ports
208(1)
Fire Wire Ports
209(1)
Special Purpose Ports
209(2)
Buses
211(1)
Expansion Bus
212(1)
Bays
212(1)
Power Supply
213(1)
Mobile Computers and Devices
213(2)
Putting it all Together
215(1)
Keeping Your Computer Clean
216(1)
Chapter Summary
217(1)
High-Tech Talk
218(1)
Random Access Memory (RAM): The Genius of Memory
218(1)
Companies on the Cutting Edge
219(1)
AMD
219(1)
Intel
219(1)
Technology Trailblazers
219(1)
Jack Kilby
219(1)
Gordon Moore
219(1)
Chapter Review
220(2)
Key Terms
222(1)
Checkpoint
223(3)
Learn it Online
226(2)
Learn How To
228(2)
Web Research
230(1)
Case Studies
231(1)
Input
232(66)
What is Input?
234(2)
What are Input Devices?
236(1)
The Keyboard
236(3)
Keyboard Connections
238(1)
Keyboard Ergonomics
238(1)
Pointing Devices
239(1)
Mouse
239(2)
Mouse Types
239(1)
Using a Mouse
240(1)
Other Pointing Devices
241(4)
Trackball
241(1)
Touchpad
241(1)
Pointing Stick
242(1)
Light Pen
242(1)
Touch Screen
243(1)
Pen Input
243(2)
Voice Input
245(2)
Audio Input
246(1)
Input for PDAS, Smart Phones, and Tablet PCS
247(3)
PDAs
247(1)
Smart Phones
248(1)
Tablet PCs
249(1)
Digital Cameras
250(3)
Digital Camera Quality
252(1)
Video Input
253(2)
PC Video Cameras
253(1)
Web Cams
254(1)
Video Conferencing
254(1)
Scanners and Reading Devices
255(6)
Optical Scanners
255(2)
Optical Readers
257(1)
Bar Code Readers
258(1)
RFID Readers
259(1)
Magnetic Strip Card Readers
260(1)
MICR Readers
260(1)
Data Collection Devices
261(1)
Terminals
261(1)
Point-of-Sale Terminals
261(1)
Automated Teller Machines
262(1)
Biometric Input
262(3)
Putting it all Together
265(1)
Input Devices for Physically Challenged Users
266(1)
Chapter Summary
267(1)
High-Tech Talk
268(1)
Biometrics: Personalized Security
268(1)
Companies on the Cutting Edge
269(1)
Logitech
269(1)
palmOne
269(1)
Technology Trailblazers
269(1)
Hideki Komiyama
269(1)
Douglas Engelbart
269(1)
Chapter Review
270(2)
Key Terms
272(1)
Checkpoint
273(3)
Learn It Online
276(2)
Learn How To
278(2)
Web Research
280(1)
Case Studies
281(17)
Personal Mobile Devices
282(16)
Output
298(54)
What is Output?
300(2)
Display Devices
302(1)
Flat-Panel Displays
302(5)
LCD Monitors and Screens
302(2)
LCD Technology
304(1)
LCD Quality
304(1)
Graphics Chips, Ports, and LCD Monitors
305(1)
Plasma Monitors
306(1)
Televisions and HDTVs
306(1)
CRT Monitors
307(3)
Quality of a CRT Monitor
308(1)
Graphics Chips and CRT Monitors
308(2)
Printers
310(10)
Producing Printed Output
311(1)
Nonimpact Printers
312(1)
Ink-Jet Printers
312(2)
Photo Printers
314(1)
Laser Printers
315(2)
Thermal Printers
317(1)
Mobile Printers
317(1)
Label and Postage Printers
318(1)
Plotters and Large-Format Printers
318(1)
Impact Printers
318(2)
Speakers and Headsets
320(2)
Other Output Devices
322(3)
Fax Machines and Fax Modems
322(1)
Multi-Function Peripherals
323(1)
Data Projectors
323(1)
Force-Feedback Joysticks and Wheels
324(1)
Putting it all Together
325(1)
Output Devices for Physically Challenged Users
326(1)
Chapter Summary
327(1)
High-Tech Talk
328(1)
Sound Cards: Bringing Your Computer to Life
328(1)
Companies on the Cutting Edge
329(1)
Hewlett-Packard
329(1)
View Sonic
329(1)
Technology Trailblazers
329(1)
Steve Jobs
329(1)
Donna Dubinsky
329(1)
Chapter Review
330(2)
Key Terms
332(1)
Checkpoint
333(3)
Learn it Online
336(2)
Learn How To
338(2)
Web Research
340(1)
Case Studies
341(11)
Digital Imaging and Video Technology
342(10)
Storage
352(44)
Storage
354(3)
Magnetic Disks
357(9)
Floppy Disks
358(1)
Zip Disks
359(1)
Hard Disks
360(6)
Optical Discs
366(8)
Care of Optical Discs
368(1)
Types of Optical Discs
368(1)
CD-ROMs
369(2)
CD-Rs and CD-RWs
371(1)
DVD-ROMs
372(1)
Recordable and Rewritable DVDs
373(1)
Tape
374(1)
PC Cards
374(1)
Miniature Mobile Storage Media
375(4)
Flash Memory Cards
376(1)
USB Flash Drives
377(1)
Smart Cards
378(1)
Microfilm and Microfiche
379(1)
Enterprise Storage
379(1)
Putting it all Together
380(1)
Chapter Summary
381(1)
High-Tech Talk
382(1)
Disk Formatting and File Systems
382(1)
Companies on the Cutting Edge
383(1)
Maxtor
383(1)
SanDisk Corporation
383(1)
Technology Trailblazers
383(1)
Al Shugart
383(1)
Mark Dean
383(1)
Chapter Review
384(2)
Key Terms
386(1)
Checkpoint
387(3)
Learn it Online
390(2)
Learn How To
392(2)
Web Research
394(1)
Case Studies
395(1)
Operating Systems and Utility Programs
396(62)
System Software
398(1)
Operating Systems
398(2)
Operating System Functions
400(11)
Starting a Computer
400(2)
Providing a User Interface
402(1)
Managing Programs
403(2)
Managing Memory
405(1)
Scheduling Jobs
406(1)
Configuring Devices
407(2)
Establishing a Connection
409(1)
Monitoring Performance
409(1)
Providing File Management and Other Utilities
410(1)
Controlling a Network
410(1)
Administering Security
410(1)
Operating System Utility Programs
411(4)
File Manager
412(1)
Image Viewer
412(1)
Personal Firewall
413(1)
Uninstaller
413(1)
Disk Scanner
414(1)
Disk Defragmenter
414(1)
Diagnostic Utility
415(1)
Screen Saver
415(1)
Types of Operating Systems
415(1)
Stand-Alone Operating Systems
416(6)
DOS
417(1)
Windows XP
417(3)
Mac OS X
420(1)
Unix
420(1)
Linux
421(1)
Network Operating Systems
422(1)
NetWare
422(1)
Windows Server 2003
422(1)
Unix
423(1)
Linux
423(1)
Solaris
423(1)
Embedded Operating Systems
423(2)
Windows CE
423(1)
Windows Mobile
424(1)
Palm OS
424(1)
Embedded Linux
425(1)
Symbian OS
425(1)
Stand-Alone Utility Programs
425(4)
Antivirus Programs
425(1)
Spyware Removers
426(1)
Internet Filters
426(1)
File Compression
427(1)
File conversion
427(1)
CD/DVD Burning
428(1)
Personal Computer Maintenance
428(1)
Chapter Summary
429(1)
High-Tech Talk
430(1)
Windows XP: A Useful Way to Complete a Wide Range of Tasks
430(1)
Companies on the Cutting Edge
431(1)
Red Hat
431(1)
Symbian
431(1)
Technology Trailblazers
431(1)
Alan Kay
431(1)
Linus Torvalds
431(1)
Chapter Review
432(2)
Key Terms
434(1)
Checkpoint
435(3)
Learn it Online
438(2)
Learn How To
440(2)
Web Research
442(1)
Case Studies
443(15)
Buyer's Guide 2006
444(14)
Communications and Networks
458(54)
Communications
460(2)
Uses of Computer Communications
462(7)
Internet, Web, E-Mail, Instant Messaging, Chat Rooms, Newsgroups, Internet Telephony, FTP, Web Folders, Video Conferencing, and Fax
462(1)
Wireless Messaging Services
462(2)
Public Internet Access Points
464(2)
Global Positioning System
466(1)
Collaboration
467(1)
Groupware
468(1)
Voice Mail
468(1)
Web Services
468(1)
Networks
469(7)
LANs, MANs, and WANs
470(2)
Network Architectures
472(2)
Network Topologies
474(1)
Intranets
475(1)
Network Communications Standards
476(4)
Ethernet
476(1)
Token Ring
476
TCP/IP
471(7)
802.11
478(1)
IrDA
478(2)
WAP
480(1)
Communications Software
480(1)
Communications Over the Phone Network
481(3)
Dial-Up Lines
481(1)
Dedicated Lines
482(1)
ISDN Lines
482(1)
DSL
482(1)
T-Carrier Lines
483(1)
ATM
483(1)
Communications Devices
484(5)
Dial-Up Modems
485(1)
ISDN and DSL Modems
485(1)
Cable Modems
485(1)
Wireless Modems
486(1)
Network Cards
486(1)
Wireless Access Points
487(1)
Routers
488(1)
Connecting Networks
488(1)
Home Networks
489(2)
Wired Home Networks
489(1)
Wireless Home Networks
490(1)
Communications Channel
491(1)
Physical Transmission Media
492(2)
Twisted-Pair Cable
493(1)
Coaxial Cable
493(1)
Fiber-Optic Cable
493(1)
Wireless Transmission Media
494(3)
Infrared
494(1)
Broadcast Radio
494(1)
Cellular Radio
494(1)
Microwaves
495(1)
Communications Satellite
496(1)
Chapter Summary
497(1)
High-Tech Talk
498(1)
OSI Reference Model: The Driving Force Behind Network Communications
498(1)
Companies on the Cutting Edge
499(1)
Cisco Systems
499(1)
Qualcomm
499(1)
Technology Trailblazers
499(1)
Robert Metcalfe
499(1)
Patricia Russo
499(1)
Chapter Review
500(2)
Key Terms
502(1)
Checkpoint
503(3)
Learn it Online
506(2)
Learn How To
508(2)
Web Research
510(1)
Case Studies
511(1)
Database Management
512(44)
Databases, Data and Information
514(3)
Data Integrity
516(1)
Qualities of Valuable Information
516(1)
The Hierarchy of Data
517(3)
Characters
518(1)
Fields
518(1)
Records
519(1)
Files
519(1)
Maintaining Data
520(4)
Adding Records
520(1)
Changing Records
521(1)
Deleting Records
522(1)
Validating Data
522(2)
File Processing Versus Databases
524(2)
File Processing Systems
524(1)
The Database Approach
524(2)
Database Management Systems
526(6)
Data Dictionary
527(1)
File Retrieval and Maintenance
528(2)
Data Security
530(1)
Backup and Recovery
531(1)
Relational, Object-Oriented, and Multidimensional Databases
532(4)
Relational Databases
533(1)
Object-Oriented Databases
534(1)
Multidimensional Databases
535(1)
Web Databases
536(1)
Database Administration
537(2)
Database Design Guidelines
537(1)
Role of the Database Anaylsts and Administrators
538(1)
Role of the Employee as User
538(1)
Chapter Summary
539(1)
High-Tech Talk
540(1)
Ensure Consistency of Your Data with Normalization
540(1)
Companies on the Cutting Edge
541(1)
Oracle
541(1)
Sybase
541(1)
Technology Trailblazers
541(1)
E. F. Codd
541(1)
Larry Ellison
541(1)
Chapter Review
542(2)
Key Terms
544(1)
Checkpoint
545(3)
Learn it Online
548(2)
Learn How To
550(2)
Web Research
552(1)
Case Studies
553(3)
Computer Security, Ethics, and Privacy
556(62)
Internet and Network Attacks
558(6)
Computer Viruses, Worms, and Trojan Horses
558(2)
Safeguards against Computer Viruses, Worms, and Trojan Horses
560(2)
Denial of Service Attacks
562(1)
Back Doors
562(1)
Spoofing
563(1)
Safeguards against DoS Attacks, Back Doors, and IP Spoofing
563(1)
Firewalls
563(1)
Intrusion Detection Software
564(1)
Honeypots
564(1)
Unauthorized Access and Use
564(5)
Safeguards against Unauthorized Access and Use
565(1)
Identifying and Authenticating Users
565(4)
Hardware Theft and Vandalism
569(1)
Safeguards against Hardware Theft and Vandalism
569(1)
Software Theft
570(1)
Safeguards against Software Theft
570(1)
Information Theft
571(3)
Safeguards against Information Theft
572(1)
Encryption
572(2)
System Failure
574(2)
Safeguards against System Failure
574(2)
Backing Up--The Ultimate Safeguard
576(1)
Wireless Security
576(2)
Ethics and Society
578(2)
Information Accuracy
579(1)
Intellectual Property Rights
579(1)
Codes of Conduct
580(1)
Information Privacy
580(7)
Electronic Profiles
581(1)
Cookies
582(1)
Spyware and Adware
583(1)
Spam
584(1)
Phishing
584(1)
Privacy Laws
585(1)
Computer Forensics
586(1)
Employee Monitoring
586(1)
Content Filtering
587(1)
Health Concerns of Computer Use
587(4)
Computers and Health Risks
587(2)
Ergonomics and Workplace Design
589(1)
Computer Addiction
589(1)
Green Computing
590(1)
Chapter Summary
591(1)
High-Tech Talk
592(1)
The Key(s) to Making Encryption Work
592(1)
Companies on the Cutting Edge
593(1)
McAfee
593(1)
Symantec
593(1)
Technology Trailblazers
593(1)
Donn Parker
593(1)
Cliff Stoll
593(1)
Chapter Review
594(2)
Key Terms
596(1)
Checkpoint
597(3)
Learn it Online
600(2)
Learn How To
602(2)
Web Research
604(1)
Case Studies
605(13)
Computer Forensics
606(12)
Information System Development
618(44)
What is the System Development Cycle?
620(6)
Phases in the System Development Cycle
620(1)
Guidelines for System Development
621(1)
Who Participates in the System Development Cycle?
622(1)
Project Management
623(2)
Feasibility Assessment
625(1)
Documentation
625(1)
Data and Information Gathering Techniques
625(1)
What Initiates The System Development Cycle?
626(3)
Web Stop Cafe -- A Case Study
628(1)
Planning Phase
629(1)
Planning at Web Stop Cafe
629(1)
Analysis Phase
630(9)
The Preliminary Investigation
630(1)
Preliminary Investigation at Web Stop Cafe
631(1)
Detailed Analysis
631(1)
Process Modeling
632(3)
Object Modeling
635(1)
The System Proposal
636(2)
Detailed Analysis at Web Stop Cafe
638(1)
Design Phase
639(4)
Acquiring Necessary Hardware and Software
639(1)
Identifying Technical Specifications
639(1)
Soliciting Vendor Proposals
639(1)
Testing and Evaluating Vendor Proposals
640(1)
Making a Decision
640(1)
Hardware Acquisition at Web Stop Cafe
641(1)
Detailed Design
641(1)
Prototyping
642(1)
Case Tools
642(1)
Quality Review Techniques
643(1)
Detailed Design at Web Stop Cafe
643(1)
Implementation Phase
643(3)
Develop Programs
643(1)
Install and Test the New System
644(1)
Train Users
644(1)
Convert to the New System
644(1)
Implementation at Web Stop Cafe
645(1)
Support Phase
646(1)
Support at Web Stop Cafe
646(1)
Information System Security
646(1)
Developing a Computer Security Plan
646(1)
Chapter Summary
647(1)
High-Tech Talk
648(1)
Benchmarking: Testing Performance through Calculations
648(1)
Companies on the Cutting Edge
649(1)
Computer Associates
649(1)
Zebra Technologies
649(1)
Technology Trailblazers
649(1)
Ed Yourdon
649(1)
Tom DeMarco
649(1)
Chapter Review
650(2)
Key Terms
652(1)
Checkpoint
653(3)
Learn it Online
656(2)
Learn How To
658(2)
Web Research
660(1)
Case Studies
661(1)
Programming Languages and Program Development
662(50)
Computer Programs and Programming Languages
664(1)
Low-Level Languages
665(1)
Procedural Languages
666(3)
Cobol
668(1)
C
668(1)
Object-Oriented Programming Languages
669(5)
Java
669(1)
C++
670(1)
C#
670(1)
Visual Programming Languages
670(1)
Visual Studio 2005
670(2)
Delphi
672(1)
Power Builder
673(1)
Other Programming Languages
674(2)
RPG
674(1)
4GLs
674(1)
Classic Programming Languages
675(1)
Other Program Development Tools
676(2)
Application Generators
676(1)
Macros
676(2)
Web Page Development
678(6)
HTML
678(1)
Scripts, Applets, Servlets, and ActiveX Controls
679(1)
Scripting Languages
680(2)
Dynamic HTML
682(1)
XHTML, XML, and WML
682(1)
Web Page Authoring Software
683(1)
Multimedia Program Development
684(1)
The Program Development Cycle
685(1)
What Initiates the Program Development Cycle?
685(1)
Step 1 -- Analyze Requirements
686(1)
Step 2 -- Design Solution
687(6)
Structured Design
687(1)
Object-Oriented Design
688(1)
Control Structures
688(2)
Design Tools
690(3)
Step 3 -- Validate Design
693(1)
Step 4 -- Implement Design
693(2)
Extreme Programming
695(1)
Step 5 -- Test Solution
695(1)
Step 6 -- Document Solution
696(1)
Chapter Summary
697(1)
High-Tech Talk
698(1)
Structuring Data for the Web Using XML
698(1)
Companies On The Cutting Edge
699(1)
Macromedia
699(1)
Sun Microsystems
699(1)
Technology Trailblazers
699(1)
Grace Hopper
699(1)
James Gosling
699(1)
Chapter Review
700(2)
Key Terms
702(1)
Checkpoint
703(3)
Learn it Online
706(2)
Learn How To
708(2)
Web Research
710(1)
Case Studies
711(1)
Enterprise Computing
712(62)
What is Enterprise Computing?
714(6)
Organizational Structure of an Enterprise
716(1)
Levels of Users
717(1)
How Managers Use Information
718(2)
Information Systems in the Enterprise
720(13)
Information Systems within Functional Units
720(5)
General Purpose Information Systems
725(5)
Integrated Information Systems
730(3)
Enterprise-Wide Technologies
733(4)
Portals
733(1)
Data Warehouses
734(1)
EDI
735(1)
Extranets
735(1)
Web Services
735(1)
Document Management Systems
736(1)
Workflow
736(1)
Virtual Private Network
736(1)
E-Commerce
737(4)
E-Retailing
737(1)
Finance
738(1)
Travel
739(1)
Entertainment and Media
739(1)
Health
739(1)
Other Business Services
740(1)
Enterprise Hardware
741(5)
Raid
741(1)
Network Attached Storage and Storage Area Networks
742(1)
Enterprise Storage Systems
743(1)
Blade Servers
744(1)
Thin Clients
744(1)
High-Availability Systems
745(1)
Scalability
745(1)
Utility and Grid Computing
745(1)
Interoperability
746(1)
Backup Procedures
746(3)
Disaster Recovery Plan
747(2)
Chapter Summary
749(1)
High-Tech Talk
750(1)
Neural Networks: Learning from Experience
750(1)
Companies on the Cutting Edge
751(1)
SAP
751(1)
IBM
751(1)
Technology Trailblazers
751(1)
Tom Siebel
751(1)
Jim Clark
751(1)
Chapter Review
752(2)
Key Terms
754(1)
Checkpoint
755(3)
Learn it Online
758(2)
Learn How To
760(2)
Web Research
762(1)
Case Studies
763(11)
Enterprise Order Processing: A Case Study
764(10)
Computer Careers and Certification
774
The Computer Industry
776(2)
Careers in the Computer Industry
778(7)
General Business and Government Organizations and Their IT Departments
778(4)
Computer Equipment Field
782(1)
Computer Software Field
782(1)
Computer Service and Repair Field
783(1)
Computer Sales
783(1)
Computer Education and Training Field
784(1)
IT Consulting
784(1)
Preparing for a Career in the Computer Industry
785(7)
Attending a Trade School
785(1)
Attending a College or University
786(1)
Searching for Computer-Related Jobs
787(2)
Planning for Career Development
789(1)
Professional Organizations
789(1)
Professional Growth and Continuing Education
790(1)
Computer Publications and Web Sites
791(1)
Certification
792(4)
Certification Benefits
792(2)
Choosing a Certification
794(1)
Preparing for Certification
794(1)
Certification Examinations
795(1)
A Guide to Certification
796(5)
Application Software Certifications
796(1)
Operating System Certifications
797(1)
Programming Certifications
797(1)
Hardware Certifications
798(1)
Networking Certifications
798(1)
Computer Forensics Certifications
799(1)
Security Certifications
799(1)
Internet Certifications
800(1)
Database System Certifications
800(1)
Chapter Summary
801(1)
High-Tech Talk
802(1)
Companies on the Cutting Edge
803(1)
Monster
803(1)
ZDNet
803(1)
Technology Trailblazers
803(1)
Steve Ballmer
803(1)
Steve Wozniak
803(1)
Chapter Review
804(2)
Key Terms
806(1)
Checkpoint
807(3)
Learn it Online
810(2)
Learn How To
812(2)
Web Research
814(1)
Case Studies
815
Digital Entertainment
816
Appendix A: Coding Schemes and Number Systems 1(4)
Appendix B: Quiz Yourself Answers 5(8)
Appendix C: Computer Acronyms 13


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