The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Available packaged with the text, this instructional DVD with "Guided Exercises" invites the learner into recorded interviews through a set of pre-programmed stops and requests for their interviewing questions and responses. Learners must listen, absorb client perceptions and language, and formulate responses and next questions "in the moment" much as they would in actual interviews. The book is completely cross-referenced to identify specific clips where given skills and types of solution-focused conversations may be found.