What is included with this book?
Janice Long Evans carried her forty year experience and knowledge of the health care arena home to care for her parents in their remaining years and applied systems concepts to the caregiving environment. The author has chaired performance improvement teams in small and large environments and is passionate about using updated knowledge to achieve improvement in any process.
Janice Long Evans began working in the health care field as a teenager and carried her love of medicine into her professional career, acquiring a Bachelors Degree in Nuclear Medicine. She later earned her Masters in Business Administration. Ms. Evans has worked in clinical medicine, research and development, as a technical representative, in marketing, as a statistician, and in systems management for a worldwide health care system. Her recent expertise was concentrated in disease management, establishment and monitoring of metrics, and metrics report card design. These experiences greatly helped during the four years that Ms. Evans performed caregiving for her parents.