Effective Human Relations : Interpersonal and Organizational Applications

by Reece, Barry; Brandt, Rhonda; Howie, Karen T.

• ISBN13: 9780538747509
• ISBN10: 0538747501
• Edition: 11th
• Format: Hardcover
• Copyright: 2010-01-01
• Publisher: South-Western College Pub

Summary

Master the human relation skills most important for successful managers in today's workplace with the leading EFFECTIVE HUMAN RELATIONS: INTERPERSONAL AND ORGANIZATIONAL APPLICATIONS, 11E. This comprehensive, practical text uses an organizational perspective to help readers better understand the disparate factors that influence employee behavior. Hundreds of human relations examples from real organizations as well as self-assessments and self-development opportunities teach readers how to continually improve personal competencies. Readers gain the insights, knowledge and relationship skills to deal successfully with the wide range of people-related challenges in business today.

Table of Contents

Human Relations: the Key to Personal Growth and Career Success

Introduction to Human Relations

Improving Personal and Organizational Communications

Career Success Begins With Knowing Yourself

Understanding Your Communication Style

Building High Self-Esteem

Personal Values Influence Ethical Choices

Attitudes Can Shape Your Life

Motivating Yourself and Others

Personal Strategies for Improving Human Relations

Improving Interpersonal Relations with Constructive Self-Disclosure

Achieving Emotional Balance in a Chaotic World

Building Stronger Relationships with Positive Energy

Developing a Professional Presence

If We All Work Together..

Team Building: a Leadership Strategy

Resolving Conflict and Dealing with Difficult People

Special Challenges in Human Relations

Responding to Personal and Work-Related Stress

Valuing Work Force Diversity

The Changing Roles of Men and Women

You Can Plan for Success

A Life Plan for Effective Human Relations

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