9780130482426

An Engineer's Guide to Technical Communication

by ;
  • ISBN13:

    9780130482426

  • ISBN10:

    0130482420

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2005-03-03
  • Publisher: Pearson

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Summary

Written by engineers for engineers, this book is designed to provide a complete, practical, engineering-specific introduction to communicating effectively on the job. It helps readers develop the communication skills needed to be successful in the workplace. Real engineering documents are included in each chapter providing helpful guidelines to the preparation of documents.Features comprehensive coverage of the types of written and oral communications used by engineers. Features detailed coverage on the communication of calculations -- design calculation documentation, a critical part of design, experimental and other types of technical reports. A full chapter on visual communication provides detailed coverage of how to present data visually using graphs, charts, tables and drawings. A complete chapter on communication in job searches provides up-to-date coverage of print and electronic job search communication. Also features coverage of grammar and style.For engineers who want to sharpen their basic writing skills for on-the-job documents.

Table of Contents

Preface ix
Introduction
1(4)
Importance of Communication in Engineering
1(1)
Philosophy and Organization of Text
2(1)
Communication in the Information Age
3(1)
References
4(1)
Setting the Stage
5(24)
The Writing Process
5(9)
The Writing Process Versus the Engineering Design Process
5(6)
Collaborative Writing
11(3)
Audience Analysis
14(5)
Executives
15(1)
Experts in Your Field
15(1)
Technical People Outside Your Field
16(1)
Lay Audience
16(1)
Combined Audience
17(1)
Audience Analysis in Oral Communication
17(1)
Audience Profile Sheet
18(1)
Summary
18(1)
Grammar and Style
19(7)
Grammar
20(1)
Style
21(5)
Exercises
26(2)
References
28(1)
Ethical Issues in Technical Communication
29(17)
Reporting All Relevant Information Accurately
29(2)
Adhering to Ethics in Personal Communication
31(1)
Obtaining Information from Other Sources and Using It Ethically
32(10)
Conducting Library Searches
32(2)
Conducting Web Searches
34(4)
Citing References
38(4)
Avoiding Plagiarism
42(2)
Exercises
44(1)
References
45(1)
Personal Communication
46(14)
Letters
46(3)
Memos
49(2)
Cover Letters and Memos
51(1)
Electronic Mail
52(5)
Electronic Lists
57(2)
Exercises
59(1)
Document Design
60(19)
Tool Selection
60(1)
Fonts
61(1)
White Space
62(2)
Headings and Subheadings
64(2)
Title Page
66(1)
Table of Contents
67(3)
List of Figures
70(1)
Appendixes
70(2)
Document Files
72(2)
Web Pages
74(4)
Exercises
78(1)
References
78(1)
Technical Written Communication
79(41)
Summarizing Information
79(5)
Executive Summary
80(1)
Abstract
81(2)
Keywords
83(1)
Proposing Ideas
84(5)
Internal and External Proposals
84(2)
Proposals Written in Response to an RFP
86(3)
Reporting Information
89(18)
Technical Reports
90(2)
Experimental Reports
92(7)
Progress Reports
99(3)
Technical Papers
102(5)
Specifying Design and Assembly Instructions
107(7)
Design Specifications
108(3)
Assembly Instructions
111(3)
Including Equations in Technical Documents
114(3)
Exercises
117(2)
References
119(1)
Communication of Calculations
120(21)
Selecting Tools for Communicating Calculations
120(1)
Communicating Calculations
121(7)
Examples
128(12)
Exercises
140(1)
Oral Communication
141(17)
Tool Selection for Technical Presentations
141(1)
Types of Presentations
142(1)
Formal Individual Presentations
142(7)
Formal Group Presentations
149(2)
Informal Presentations
151(1)
Examples
152(5)
Exercises
157(1)
Additional Resources
157(1)
Visual Communication
158(51)
Tool Selection for Graphics
160(1)
Representation of Data
160(24)
Common Features of Graphs and Charts
161(1)
Pie Charts
162(1)
Bar Charts
163(5)
Histograms
168(2)
Line Graphs
170(5)
Scatter Plots
175(1)
Tables
176(5)
Three-Dimensional Charts
181(3)
Charting Structure
184(8)
Flowcharts
184(4)
Organizational Charts
188(2)
Gantt Charts
190(2)
Portrayal of Realism
192(7)
Schematic Drawings
193(2)
Pictorial Drawings
195(4)
Photographs
199(1)
Inclusion of Graphics in Documentation
199(4)
Effective Use of Image Files
203(2)
Exercises
205(3)
Additional Resources
208(1)
Communication for Job Searches
209(16)
Resumes
209(8)
Cover Letters
217(2)
Documents for Electronic Job Searches
219(3)
Interview Communication
222(1)
Postinterview Communication
223(1)
Exercises
224(1)
References
224(1)
Appendix: Grammar 225(10)
Index 235

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