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Table of Contents
Chapter 2: Systems Integration
Chapter 3: Enterprise Systems Architecture
Chapter 4: Development Life Cycle
Chapter 5: Implementation Strategies
Chapter 6: Software and Vendor Selection
Chapter 7: Operations and Post-implementation
Chapter 8: Program and Project Management
Chapter 9: Organizational Change and Business Process Reengineering
Chapter 10: Global, Ethics, and Security Management
Chapter 11: Supply Chain Management
Chapter 12: Customer Relationship Management