Essential Interviewing : A Programmed Approach to Effective Communication

This dynamic book defines the core communication skills essential to any interview and vivdly demonstrates how to use them effectively in a variety of situations. This updated and revised Fifth Edition reflects continued feedback from users of the book's previous editions, including the incorporation of multicultural considerations. Based on Ivey's systematic method of interviewer, counselor, and therapist training, the book's approach makes the interview clear and specific for beginners, helping them master the complexities of the process more quickly and fully. The authors help take the mystery out of the interviewing process through their empahsis on client Story (listening and helping clients tell their tales), Restory (helping clients think about their lives and the world in new ways), and Action (what needs to be done to make the story come to life).