9780534558482

Essential Interviewing A Programmed Approach to Effective Communication (with InfoTrac)

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  • ISBN13:

    9780534558482

  • ISBN10:

    0534558488

  • Edition: 6th
  • Format: Paperback
  • Copyright: 7/10/2003
  • Publisher: Brooks Cole
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

1. Programming a Foundation for Learning. 2. Attending Behavior. 3. Effective Questioning. 4. Reflecting Content. 5. Reflecting Feeling. 6. Developing an Individual Style. 7. Communicating Feeling and Immediacy. 8. Confronting. 9. Self-Disclosing. 10. Information Giving. 11. Interpreting. 12. Structuring for Information and Action. 13. Enlisting Cooperation. 14. Putting it All Together. Additional Resources. Index.

Table of Contents

Programming a Foundation for Learning
1(24)
Making Decisions during an Interview
2(2)
Steps toward Clarifying the Interviewing Process
4(4)
Microcounseling and the Single-Skills Approach
8(4)
Theories of Counseling and the Microskills
12(1)
Using This Book
13(3)
An Overview of the Skills Covered in This Book
16(3)
Multicultural and Gender Issues in Interviewing
19(4)
References
23(1)
InfoTrac® College Edition Keyword Search Terms
24(1)
Codes of Ethics on the Internet
24(1)
Attending Behavior
25(18)
Review Questions
37(1)
Points to Remember about Attending Behavior
38(1)
Activity Unit 2.1
39(1)
Activity Unit 2.2
39(2)
Cultural Considerations
41(1)
InfoTrac® College Edition Keyword Search Terms
42(1)
Effective Questioning
43(18)
Review Questions
55(1)
Points to Remember about Effective Questioning
56(1)
Activity Unit 3.1
57(1)
Activity Unit 3.2
58(1)
Cultural Considerations
59(1)
InfoTrac® College Edition Keyword Search Terms
60(1)
Reflecting Content
61(18)
Review Questions
73(1)
Points to Remember about Paraphrasing
74(1)
Points to Remember about Summarizing
75(1)
Activity Unit 4.1
75(1)
Activity Unit 4.2
76(1)
Cultural Considerations
77(1)
InfoTrac® College Edition Keyword Search Terms
78(1)
Reflecting Feeling
79(20)
Review Questions
93(1)
Points to Remember about Reflecting Feeling
94(1)
Activity Unit 5.1
95(1)
Activity Unit 5.2
96(1)
Cultural Considerations
97(1)
InfoTrac® College Edition Keyword Search Terms
97(2)
Developing an Individual Style
99(24)
Review Questions
115(1)
Points to Remember about Integrating Skills
116(1)
Activity Unit 6.1
116(2)
Activity Unit 6.2
118(3)
Cultural Considerations
121(1)
InfoTrac® College Edition Keyword Search Terms
121(2)
Communicating Feeling and Immediacy
123(20)
Review Questions
137(1)
Points to Remember about Communicating Feeling and Immediacy
138(1)
Activity Unit 7.1
139(1)
Activity Unit 7.2
140(1)
Cultural Considerations
141(2)
Confronting
143(18)
Review Questions
156(1)
Points to Remember about Confronting
157(1)
Activity Unit 8.1
158(1)
Activity Unit 8.2
159(1)
Cultural Considerations
160(1)
InfoTrac® College Edition Keyword Search Terms
160(1)
Self-Disclosing
161(12)
Review Questions
168(1)
Points to Remember about Self-Disclosing
169(1)
Activity Unit 9.1
169(1)
Activity Unit 9.2
170(1)
Cultural Considerations
171(1)
InfoTrac® College Edition Keyword Search Terms
172(1)
Information Giving
173(22)
Review Questions
189(1)
Points to Remember about Information Giving
190(1)
Activity Unit 10.1
191(1)
Activity Unit 10.2
192(1)
Cultural Considerations
193(1)
InfoTrac® College Edition Keyword Search Terms
193(2)
Interpreting
195(16)
Review Questions
207(1)
Points to Remember about Interpreting
207(1)
Activity Unit 11.1
208(1)
Activity Unit 11.2
209(1)
Cultural Considerations
210(1)
InfoTrac® College Edition Keyword Search Terms
210(1)
Structuring for Information and Action
211(22)
Review Questions
226(1)
Points to Remember about Structuring
227(1)
Activity Unit 12.1
227(1)
Activity Unit 12.2
228(3)
Cultural Considerations
231(1)
InfoTrac® College Edition Keyword Search Terms
232(1)
Enlisting Cooperation
233(28)
Review Questions
255(1)
Points to Remember about Enlisting Cooperation
256(1)
Activity Unit 13.1
256(1)
Activity Unit 13.2
257(2)
Cultural Considerations
259(1)
InfoTrac® College Edition Keyword Search Terms
259(2)
Putting It All Together
261(28)
Points to Remember about Integrating the Skills
283(1)
Activity Unit 14.1
283(1)
Activity Unit 14.2
284(2)
Cultural Considerations
286(1)
InfoTrac® College Edition Keyword Search Terms
286(1)
Final Thoughts
286(3)
Additional Resources 289(2)
Index 291

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