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Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
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What version or edition is this?
This is the 6th edition with a publication date of 1/12/2004.
What is included with this book?
- The Used copy of this book is not guaranteed to inclue any supplemental materials. Typically, only the book itself is included.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. The chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues including oral communication, electronic forms of communication, diversity and ethics.
Table of Contents
|Laying Communication Foundations|
|Building Your Career Success with Communication Skills|
|The Writing Process|
|Creating Business Messages|
|Improving Writing Techniques|
|Revising and Proofreading Business Messages|
|Corresponding At Work|
|E-Mail and Memorandums|
|Direct Letters and Goodwill Messages|
|Reporting Workplace Data|
|Proposals and Formal Reports|
|Developing Speaking And Technology Skills|
|Communicating in Person, in Meetings, by Telephone, and Digitally|
|Making Oral Presentations|
|The Job Search, RTsumTs, and Job Application Messages|
|Employment Interviewing and Follow-Up Messages|
|Reference Guide to Document Formats|
|Correction Symbols and Proofreading Marks|
|Documentation Formats. Grammar Mechanics Handbook|
|Key to Grammar Mechanics Checkups|
|Table of Contents provided by Publisher. All Rights Reserved.|