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What version or edition is this?
This is the 6th edition with a publication date of 1/12/2004.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
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This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. The chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues including oral communication, electronic forms of communication, diversity and ethics.
Table of Contents
|Laying Communication Foundations|
|Building Your Career Success with Communication Skills|
|The Writing Process|
|Creating Business Messages|
|Improving Writing Techniques|
|Revising and Proofreading Business Messages|
|Corresponding At Work|
|E-Mail and Memorandums|
|Direct Letters and Goodwill Messages|
|Reporting Workplace Data|
|Proposals and Formal Reports|
|Developing Speaking And Technology Skills|
|Communicating in Person, in Meetings, by Telephone, and Digitally|
|Making Oral Presentations|
|The Job Search, RTsumTs, and Job Application Messages|
|Employment Interviewing and Follow-Up Messages|
|Reference Guide to Document Formats|
|Correction Symbols and Proofreading Marks|
|Documentation Formats. Grammar Mechanics Handbook|
|Key to Grammar Mechanics Checkups|
|Table of Contents provided by Publisher. All Rights Reserved.|