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Table of Contents
Management and Managers
Chapter One: The management Process Today
Appendix A: History of Management Throughout
Chapter Two: values, Attitudes, Emotions, and Culture: The Manager as a Person
The Environment of Management
Chapter Three: Managing Ethics and Diversity
Chapter Four: Managing the Global Environment
Planning, Decision Making, and Competitive Advantage
Chapter Five: Decision Making, Learning, Creativity, and Entrepreneurship
Chapter Six: Planning, Strategy, and Competitive Advantage
Organizing and Change
Chapter Seven: Designing Organizational Structure
Chapter Eight: Control, Change and Entrepreneurship
Leading Individuals and Groups
Chapter Nine: Motivation
Chapter Ten: Leaders and Leadership
Chapter Eleven: Effective Team Management
Chapter Twelve: Building and Managing Human Resources
Controlling Essential Activities and Processes
Chapter Thirteen: Communication and Information Technology Management
Chapter Fourteen: Operations Management: Managing Vital Operations and Processes
Appendix B: Career Development
Name Index Subject Index