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Essentials of Nursing Leadership and Management,9781401830175
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Essentials of Nursing Leadership and Management

by
Edition:
1st
ISBN13:

9781401830175

ISBN10:
140183017X
Format:
Paperback
Pub. Date:
2/3/2004
Publisher(s):
CENGAGE Delmar Learning
List Price: $99.66

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Summary

Essentials of Nursing Leadership & Management offers a concise and unique perspective on critical nursing leadership and management concepts. The text helps readers understand current issues such as time management and priority setting, delegation, performance improvement and much more.

Author Biography

Patricia Kelly-Heidenthal, RN, MSN: Professor Emerita, Purdue University Calumet, Hammond, Indiana

Table of Contents

CONTRIBUTORS xiv
REVIEWERS xvi
PREFACE xvii
ACKNOWLEDGMENTS xi
ABOUT THE AUTHOR xx
HOW TO USE THIS BOOK xxi
UNIT I INTRODUCTION
CHAPTER 1 Essential Concepts of Leadership and Management
1(24)
Definition of Management
2(3)
Benner's Model of Novice to Expert
3(1)
Management Roles
4(1)
Use of Resources
5(1)
Organizational Management Theories
5(1)
Motivation Theories
5(4)
Definition of Leadership
9(8)
Leadership Characteristics
12(1)
Leadership Theories
13(4)
Future Directions
17(8)
Chaos, Complexity, and
Self-Organizing Systems
17(8)
CHAPTER 2 Nursing Today
25(26)
Nursing Today
26(6)
Transdisciplinary Nursing
26(3)
Health Care Variation
29(1)
Best Practice Guidelines
29(3)
Health Care Ratings
32(1)
Baldridge Quality Award
32(1)
Other Outcome Measurements
32(1)
Other Health Assessment Tools
32(1)
Stakeholders in Health Care
33(2)
Subcultures of Health Care Professionals
33(2)
Population-Based Health Care
35(1)
Accreditation
36(2)
Health Insurance Portability and Accountability Act
38(13)
CHAPTER 3 Team Building and Organizational Communication
51(22)
Definition of a Team
52(1)
Communication Process
53(1)
Building a Successful Team
54(3)
Stages of Group Process
54(2)
Common Member Roles
56(1)
Myers-Briggs Type Indicator
57(5)
Great Team Guidelines
58(3)
Teamwork on a Patient Care Unit
61(1)
Communicating with Superiors
62(1)
Communicating with Coworkers
63(1)
Communicating with Other Practitioners and Physicians
63(1)
Communicating with Patients and Family
64(9)
Organizational Communication
65(2)
Overcoming Communication
Barriers
67(6)
UNIT II MANAGING NURSING CARE
CHAPTER 4 Planning Care in Organizations
73(18)
Assessment of External and Internal Environment
74(1)
Development of a Philosophy, Vision, Mission, and Goals
75(2)
Mission Statement
76(1)
Vision Statement
77(1)
Goals and Quality Measures
77(1)
Organizational Structure
77(8)
Types of Organizational Structures
81(4)
Shared Governance
85(6)
Purpose of the Clinical Practice, Quality, and Education Councils
86(5)
CHAPTER 5 Delegation
91(26)
Perspectives on Delegation
92(1)
Delegation
93(1)
Direct Patient Care Activities
93(1)
Indirect Patient Care Activities
93(1)
Underdelegation
93(1)
Overdelegation
94(1)
Authority
94(1)
The National Council of State Boards of Nursing (NCSBN) Delegation Decision-Making Grid
95(1)
State Boards of Nursing
95(1)
The Five Rights of Delegation
95(1)
Knowledge and Skill of Delegation
96(1)
Responsibility
96(1)
Responsibilities of Health Team Members
96(7)
Nurse Manager Responsibility
101(1)
New Graduate Registered Nurse Responsibility
101(1)
Registered Nurse Responsibility
101(1)
Licensed Practical Vocational Nurses Responsibility
101(2)
UAP Responsibility
103(1)
Accountability, Supervision, and Assignment
103(6)
Nursing Accountability
103(3)
Supervision
106(2)
Assignment
108(1)
Chain of Command
109(8)
CHAPTER 6 Staffing
117(26)
Determination of Staffing Needs
118(1)
FTEs
118(1)
Nursing Hours per Patient Day
119(1)
Patient Classification Systems
119(2)
Utilization of Classification System Data
120(1)
Considerations in Developing a Staffing Pattern
121(1)
Regulatory Requirements
121(1)
Skill Mix
121(1)
Staff Support
122(1)
Establishing a Staffing Pattern
122(2)
Staffing an Inpatient Unit
122(2)
Scheduling
124(4)
Experience and Scheduling of Staff
124(1)
Shift Variations
124(4)
Self-Scheduling
128(1)
Nurse Sensitive Patient Outcomes
128(1)
Nurse Staffing and Nurse Outcomes
128(1)
Models of Care Delivery
129(6)
Case Method and Total Patient Care
129(2)
Functional Nursing Care
131(1)
Team Nursing
132(1)
Primary Nursing
133(1)
Patient-Centered or Patient-Focused
Care
134(1)
Differentiated Practice
135(1)
Care Delivery Management Tools
135(8)
Clinical Pathways
135(1)
Case Management
136(2)
Disease Management
138(5)
CHAPTER 7 Budgeting
143(22)
Some Perspectives on the Cost of Health Care
145(1)
Socialized Health Care
145(1)
The Cost Equation: Money = Mission = Money
146(3)
Business Profit
146(2)
Diagnostic, Therapeutic, and Information Technology Cost
148(1)
Nursing Cost
148(1)
Types of Budgets
149(1)
Operational Budget
150(1)
Capital Budget
150(1)
Construction Budget
150(1)
Budget Overview
150(8)
Budget Preparation and Scope of Service
150(8)
Budget Approval and Monitoring
158(1)
The Future
158(7)
CHAPTER 8 Performance and Quality Improvement
165(24)
Selected History of Quality
167(1)
Quality Health Care
167(1)
Total Quality Management and Quality and Performance Improvement
167(5)
General Principles of Performance Improvement
169(1)
Elements of Performance Improvement
170(2)
Use of an Evidence-Based Practice (EBP) Model in Performance Improvement (PI)
172(1)
The University of Colorado Hospital Model
172(1)
Methodologies for Performance Improvement
173(4)
The Model for Improvement
174(3)
The FOCUS Methodology
177(1)
Other Performance Improvement Strategies
177(2)
Sentinel Event Review
177(1)
Balanced Scorecard
178(1)
Storyboard: How to Share Your Story
179(1)
Using Data
179(1)
Organizational Structure for PI
180(9)
UNIT III LEADERSHIP IN NURSING
CHAPTER 9 Power
189(16)
Definition of Power
190(5)
Sources of Power
190(5)
Professionalism
195(10)
A Plan for Personal Power
196(9)
CHAPTER 10 Change and Conflict Resolution
205(16)
Change
206(4)
Traditional Change Theories
206(1)
Emerging Change Theories
207(3)
Conflict
210(11)
Conflict Resolution
212(9)
CHAPTER 11 Decision Making and Critical Thinking
221(22)
Critical Thinking
222(2)
Reflective Thinking
224(1)
Problem Solving and Decision Making
224(2)
Decision Making
224(2)
Group Decision Making
226(6)
Groupthink Prevention
230(2)
Use of Technology in Decision Making
232(3)
Using the Internet for Decision Making
233(2)
Evaluation of Information Found on the Internet
235(8)
CHAPTER 12 Time Management and Setting Priorities
243
Time Management Concepts
244(3)
Analysis of Nursing Time
245(2)
Create More Time
247(1)
Setting Priorities
247(13)
Decide on Priority Outcomes
249(5)
Shift Report as a Tool for Making Assignments
254(3)
Make Patient Care Rounds
257(3)
Evaluate Outcome Achievement
260(1)
Find Personal Time for Lifelong Learning
260
UNIT IV PROFESSIONAL ISSUES CHAPTER 13(316)
CHAPTER 13 Legal Aspects of Patient Care
267(24)
Sources of Law
268(12)
Public Law
268(3)
Civil Law
271(9)
Protections in Nursing Practice
280(11)
Good Samaritan Laws
280(1)
Skillful Communication
280(1)
Patient Advocacy
280(3)
Malpractice Professional Liability Insurance
283(8)
CHAPTER 14 Ethical Dimensions of Patient Care
291(18)
Values and Virtue
292(1)
Virtue
292(1)
Values Clarification
292(1)
Philosophical Influences on Nursing Practice
293(1)
Definition of Ethics and Morality
293(2)
Ethical Theories
293(2)
Ethical Principles and Rules
295(2)
A Guide for Ethical Decision Making
295(2)
An Ethics Test 295
Patient Rights
297(1)
Ethical Leadership and Management of Health Care Organizations
297(5)
Organizational Benefits
300(1)
Creating an Ethical Workplace
300(2)
Ethical Codes
302(1)
The Future
302(7)
CHAPTER 15 Cultural Diversity and Spirituality
309(20)
Defining Culture, Ethnicity, Ethnocentrism, Values, and Acculturation
310(2)
U.S. Diversity
312(1)
Racial and Ethnic Diversity of Health Care Providers
313(1)
Cultural Theories
313(3)
Transcultural Nursing
313(1)
Giger and Davidhizar Model
314(1)
Cultural Competence
315(1)
Spector's Model
315(1)
Managing a Culturally Diverse Team
316(6)
Organizational Culture
322(1)
Spirituality
322(7)
Defining Spirituality and Religion
322(1)
Spiritual Distress
322(1)
Spiritual Assessment
322(2)
Religious Beliefs Related to Health Care
324(5)
UNIT V PREPARATION FOR PROFESSIONAL NURSING PRACTICE
CHAPTER 16 NCLEX Preparation and Your First Job
329(28)
Perspectives
330(1)
Preparation for NCLEX-RN
330(4)
NCLEX Questions
331(1)
Factors Affecting NCLEX-RN Performance
331(1)
Review Books and Courses
331(1)
Nursing Exit Exams
332(2)
Tips for NCLEX
334(1)
Beginning a Job Search
334(3)
Magnet Hospitals
334(2)
Nursing Residency Programs
336(1)
Multistate Licensure Compact
336(1)
Where to Look
336(1)
Developing a Resume
337(1)
Writing a Cover Letter
338(1)
Developing an Electronic Resume
338(1)
A Successful Interview
338(2)
Questions to Ask During an Interview
340(1)
Writing a Thank-You Letter
340(1)
Orientation to Your New Job
340(5)
Preceptors
343(1)
Reality Shock
343(1)
Mentors
343(2)
Performance Feedback
345(12)
360-Degree Feedback
345(1)
Corrective Action Programs
346(11)
CHAPTER 17 Career Planning and Achieving Balance
357(24)
Strategies for Professional Growth
358(1)
Certification
358(1)
Clinical Ladder
358(1)
Nontraditional and Advance Practice Nursing Roles
359(1)
Healthy Living-Achieving Balance
359(3)
Definition of Health
359(3)
Areas of Health
362(19)
Physical Health
362(3)
Intellectual Health
365(5)
Emotional Health
370(1)
Professional Health
371(2)
Social Health
373(2)
Spiritual Health
375(6)
GLOSSARY 381(12)
INDEX 393


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