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Exercises in Helping Skills : A Training Manual to Accompany the Skilled Helper (6th),9780534350574

Exercises in Helping Skills : A Training Manual to Accompany the Skilled Helper (6th)

by
Edition:
6th
ISBN13:

9780534350574

ISBN10:
0534350577
Format:
Paperback
Pub. Date:
6/9/1997
Publisher(s):
Brooks Cole
List Price: $30.67
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Summary

Written-by-Gerard Egan, this manual parallels the three-stage model for intervention found in The Skilled Helper, Sixth Edition, also by Gerard Egan (see page 19). It allows readers to practice communication skills and each of the steps of the model before using them in actual face-to-face helping interactions.

Table of Contents

Introduction to the Exercises 1(5)
PART ONE: LAYING THE GROUNDWORK 5(9)
Introduction
5(3)
Understanding What Helping Is All About
5(1)
Problems and Opportunities
6(2)
Strengths and Soft Spots in My Life
7(1)
Overview of the Helping Model
8(3)
The Current State of Affairs---Clarification of the Key Issues Calling for Change
8(1)
The Preferred Scenario---Helping Clients Determine What They Need and Want
9(1)
Strategies for Action---Helping Clients Discover How to Get What They Need and Want
10(1)
Client Action: The Heart of the Helping Process
10(1)
Client-Focused Helping
11(1)
The Helping Relationship: Values in Action
11(3)
What If I Where a Client?
11(1)
Your Preliminary Statement of Values
12(2)
PART TWO: BASIC COMMUNICATION SKILLS FOR HELPING 14(44)
Attending, Listening, and Understanding
14(10)
Exercise in Attending: Being Visibly Tuned in to the Client
14(2)
Your Attending Behaviors in Everyday Life
15(1)
Observing and Giving Feedback on Quality of Presence
15(1)
Exercise in Active Listening
16(2)
Listening to Your Own Feelings and Emotions
17(1)
Listening to Experiences, Behaviors, and the Feelings and Emotions They Generate
18(6)
Listening to Core Messages
18(5)
The Shadow Side of Listening
23(1)
Basic Empathy
24(17)
Communicating Understanding: Exercises in Basic Empathy
24(17)
Identifying Core Messages
25(3)
Using a Formula to Express Empathy
28(5)
Using Your Own Words to Express Empathy
33(5)
Empathy with Clients Facing Dilemmas
38(2)
The Practice of Empathy in Everyday Life
40(1)
The Art of Probing and Summarizing
41(17)
Problem and Opportunity Clarity
41(4)
Speaking Concretely About Problems
41(2)
Speaking Concretely About Unused Opportunities
43(2)
Probes
45(10)
Probing for Key Issues and Clarity
45(3)
Combining Empathy with Probes
48(7)
Summarizing
55(3)
Summarizing as a Way of Providing Focus
55(3)
PART THREE: STAGE I OF THE HELPING MODEL AND ADVANCED COMMUNICATION SKILLS 58(53)
Helping Clients Tell Their Stories
58(11)
Preparing to Tell Your Story---Problems
59(2)
Preparing to Tell Your Story---Unused Opportunities
61(2)
Helping One Another Tell Your Stories
63(1)
Giving Feedback to Self and Others
63(6)
Linking Storytelling to Action
65(4)
Reluctant and Resistant Clients
69(3)
My Own Reluctance
69(1)
My Own Experience of Resistance
70(2)
The Nature of Challenging--Helping Clients Challenge Themselves
72(9)
Reviewing Some Basic Developmental Tasks
72(5)
Identifying Different Areas Needing Challenge
77(4)
Specific Challenging Skills
81(20)
Advanced Empathy: The Message behind the Message
81(9)
Advanced Accurate Empathy---Hunches About Oneself
82(2)
The Distinction Between Basic and Advanced Empathy
84(6)
Information Sharing: From New Perspectives to Action
90(6)
Information Leading to New Perspectives and Action
90(4)
Challenging Normative Dishonesties in One's Own Life
94(2)
Helper Self-Disclosure
96(1)
Experiences of Mine That Might Be Helpful to Others
96(1)
Immediacy: Exploring Relationships
97(4)
Responding to Situations Calling for Immediacy
98(2)
Immediacy with the Other Members of Your Training Group
100(1)
The Wisdom of Challenging
101(4)
Effective Versus Ineffective Challenge
101(1)
Challenging One's Own Strengths
102(2)
Tentativeness in the Use of Challenging Skills
104(1)
The Challenge Round Robin
104(1)
Leverage: Helping Clients Work on the Right Things
105(6)
Myself as a Decision Maker
105(1)
Screening Problems
106(1)
Choosing Issues That Make a Difference
106(2)
Pulling Stage I Together
108(3)
Counseling Yourself: An Exercise in Stage I
108(3)
PART FOUR: STAGE II: HELPING CLIENTS DETERMINE WHAT THEY NEED AND WANT 111(31)
Helping Clients Create a Better Future
111(1)
What Do You Need and Want? Possibilities for a Better Future
112(12)
Problems and Opportunities in the Social Settings of Life
112(3)
Brainstorming Possibilities for a Better Future---Cases
115(7)
Becoming an Effective Helper
122(1)
Helping Another Develop Possibilities for a Better Future
123(1)
What Do You Really Want? Moving from Possibilities to Choices
124(12)
Turning Possibilities into Goals---A Case
125(1)
Turning Possibilities into Personal Goals
126(1)
Shaping Goals---Making Sure That They Are Workable
127(1)
Shaping---Making Goals Specific
128(5)
Helping Learning Partners Set Workable Goals
133(1)
Relating Goal Choice to Action
134(2)
Commitment-What Are You Willing to Pay for What You Want?
136(6)
Managing Your Commitment to Your Goals
137(1)
Reviewing Costs Versus Benefits in Choosing Goals
138(2)
Competing Agendas
140(2)
PART FIVE: STAGE III: HELPING CLIENTS WORK FOR WHAT THEY NEED AND WANT 142(22)
Strategies for Action--What Do I Need to Do to Get What I Need and Want?
141(11)
Life Skills
142(10)
Assessing Critical Skills for Effective Living
143(3)
Brainstorming Action Strategies for Your Own Goals
146(2)
Action Strategies: Putting Yourself in the Client's Shoes
148(2)
Helping Others Brainstorm Strategies for Action
150(2)
Best-Fit Strategies--What Strategies Are Best for Me?
152(5)
A Preliminary Scan of Best-Fit Strategies for Yourself
152(1)
Best-Fit Strategies: Putting Yourself in the Client's Shoes
153(1)
Using Criteria to Choose Best-Fit Strategies
154(1)
Choosing Best-Fit Strategies: The Balance-Sheet Method
155(2)
Helping Clients Make Plans--What Kind of Plan Will Help Me Get What I Need and Want?
157(7)
Developing Your Own Action Plan
157(1)
Sharing and Shaping Plans
158(1)
Formulating Plans for the Major Steps of a Complex Goal
159(2)
Developing the Resources to Implement Your Plans
161(3)
PART SIX: THE ACTION ARROW: Making It All Happen 164(11)
Making It All Happen: Helping Clients Get What They Want and Need
164(11)
Exploring Your Own Action Orientation
165(1)
Exploring the Self-Starter in Yourself
166(1)
Learning from Failures
167(2)
Identifying and Coping with Obstacles to Action
169(3)
acilitating Forces at the Service of Action
172(1)
Dealing with Restraining Forces at the Service of Action
173(2)
Using Supportive and Challenging Relationships at the Service of Action
175


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