Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.
Questions About This Book?
What version or edition is this?
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included.
Table of Contents
1 Managers and the Management Process: Everyone becomes a manager someday 2
2 Management Learning: Great things grow from strong foundations 30
3 Ethics and Social Responsibility: Character doesn’t stay home when we go to work 54
Planning and Controlling
4 Managers as Decision Makers: There is no substitute for a good decision 84
5 Plans and Planning Techniques: Get there faster with objectives 110
6 Controls and Control Systems: What gets measured happens. 132
7 Strategy and Strategic Management: Insight and hard work deliver results 156
8 Organization Structure and Design: It’s all about working together 178
9 Organizational Cultures, Innovation, and Change: Adaptability and values set the tone 204
10 Human Resource Management: Nurturing turns potential into performance 230
11 Leadership: A leader lives in each of us 256
12 Individual Behavior: There’s beauty in individual differences 282
13 Motivation: Respect unlocks human potential 306
14 Teams and Teamwork: Two heads really can be better than one 330
15 Communication: Listening is the key to understanding 358
16 Diversity and Global Cultures: Th ere are new faces in the neighborhood 382
17 Globalization and International Business: Going global isn’t just for travelers 402
18 Entrepreneurship and Small Business: Taking risks can make dreams come true 422
Skill-Building Portfolio SB-1
Cases for Critical Thinking C-1