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Dr. Robert T. Grauer, Creator of the Exploring Series
Bob Grauer is an Associate Professor in the Department of Computer Information Systems at the University of Miami, where he is a multiple winner of the Outstanding Teaching Award in the School of Business, most recently in 2009. He has written numerous COBOL texts and is the vision behind the Exploring Office series, with more than three million books in print. His work has been translated into three foreign languages and is used in all aspects of higher education at both national and international levels. Bob Grauer has consulted for several major corporations including IBM and American Express. He received his Ph.D. in operations research in 1972 from the Polytechnic Institute of Brooklyn.
Keith Mast, Access Author
Keith A. Mast develops a wide range of Access applications that solve challenging business problems and
improve efficiency. His solutions help businesses and organizations in manufacturing, pharmaceutical,
financial services, and agriculture, among other industries. Clients include Visible Filing Concepts, Inc.;
Moyer’s Chicks, Inc.; Marcho Farms, Inc.; TCM America, Inc.; LANsultants, Inc.; Spector, Roseman,
Kodroff, & Willis, PC; Heinz, Inc.; DuPont; and Sony Entertainment. He is an adjunct faculty member at Montgomery County Community College, Blue Bell, Pennsylvania, continuing his long-standing love of teaching and exemplified by his prior experience as a high school teacher, business school instructor, and Access seminar leader.
Keith promotes the ethical standards of the consulting profession both in how Mast Consulting, LLC deals with its clients and as an active volunteer leader of the Independent Computer Consultants Association of the Delaware Valley.
Keith resides in Norristown, PA, a suburb of Philadelphia. In his free time, he enjoys biking, running,
kayaking, ballroom dancing, and being in nature. For more information, visit him on Facebook, LinkedIn, or at www.keithmast.com.
Mary Anne Poatsy, Series Editor
Mary Anne is a senior faculty member at Montgomery County Community College, teaching various
computer application and concepts courses in face-to-face and online environments. She holds a B.A.
in psychology and education from Mount Holyoke College and an M.B.A. in finance from Northwestern
University’s Kellogg Graduate School of Management.
Mary Anne has more than 12 years of educational experience. She is currently adjunct faculty at
Gwynedd-Mercy College and Montgomery County Community College. She has also taught at Bucks
County Community College and Muhlenberg College, as well as conducted professional training. Before
teaching, she was vice president at Shearson Lehman in the Municipal Bond Investment Banking
Dr. Lynn Hogan, Office Fundamentals and File Management and
Windows 7 Author
Lynn Hogan has taught in the Computer Information Systems area at Calhoun Community College for
29 years. She is the author of Practical Computing and has contributed chapters for several computer
applications textbooks. Primarily teaching in the areas of computer literacy and computer applications,
she was named Calhoun’s outstanding instructor in 2006. She received an M.B.A. from the University of
North Alabama and a Ph.D. from the University of Alabama. Lynn resides in Alabama with her husband
and two daughters.
Table of Contents
Chapter 1 Office Fundamentals and File Management
Chapter 1 Introduction to Access
Chapter 2 Relational Databases and Queries
Chapter 3 Customize, Analyze, and Summarize Query Data
Chapter 4 Creating and Using Professional Forms and Reports