(0) items

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Foundations of Lodging Management,9780132560894
This item qualifies for

Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

Foundations of Lodging Management



by ; ;
Pub. Date:
List Price: $147.80

Rent Textbook


Buy Used Textbook

In Stock Usually Ships in 24 Hours.

Buy New Textbook

Currently Available, Usually Ships in 24-48 Hours


More New and Used
from Private Sellers
Starting at $69.99

Questions About This Book?

Why should I rent this book?

Renting is easy, fast, and cheap! Renting from can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.

How do rental returns work?

Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!

What version or edition is this?

This is the 2nd edition with a publication date of 2/28/2011.

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
  • The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included.
  • The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
  • The eBook copy of this book is not guaranteed to include any supplemental materials. Typically only the book itself is included.

  • Foundations Of Lodging Management
    Foundations Of Lodging Management


Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2eexplores how the lodging industry and the hotels in the industry operate. KEY FEATURES:With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives, expanded discussion of revenue optimization, and an updated Front Office Simulation that helps students learn how to manage a hotel#x19;s front office and better understand the complexity of the entire property.

Table of Contents

1.      Introduction to the Lodging Industry

2.      The Structure of the lodging Industry

3.      Guest Service in the Lodging Industry

4.      Managing Lodging Operations

5.      Staffing the Lodging Operation

6.      The Front Office Department

7.      The Sales and Marketing Department

8.      The Housekeeping Department

9.      The Maintenance Department

10.  Food and Beverage Operations: Limited Service Hotels

11.  Food and Beverage Operations: Full-Service Hotels

12.  The Accounting Department

13.  Safety and Security

14.  Careers in the Lodging Industry

15.  The Front Office Management Simulation

I.    Front Office Management Training Challenges

II.   The Front Office Management Simulation (FOMS)

III.  Revenue Management Lessons

IV. Reservation Management Lessons

V. Guest Stay Information Lessons

VI. Guest Departure and Payment

VII. Accounting and Financial Summaries

VIII. FOMS Completion

Please wait while the item is added to your cart...