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Framework for Human Resource Management, A,9780131886766
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Framework for Human Resource Management, A

by
Edition:
4th
ISBN13:

9780131886766

ISBN10:
0131886762
Format:
Paperback
Pub. Date:
1/1/2006
Publisher(s):
Prentice Hall

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Summary

This brief yet lucid ten-chapter book provides practicing managers with a review of central human resource management concepts and techniques in a highly readable and understandable format.Managing Human Resources Today, Managing Equal Opportunity and Diversity, Recruitment and Selection, Personnel Planning and Recruitment, Testing and Selecting Employees, Training and Developing Employees, Performance Management and Appraisal, Compensating Employees, and Managing Employee Relations.For use as a reference by those in human resource management.

Table of Contents

Preface xiii
Managing Human Resources Today
1(24)
What Is Human Resource Management?
2(3)
The Changing Environment and Duties of HR Management
5(3)
HR's Strategic Challenges
8(6)
HR and Technology
14(2)
The Plan of This Book
16(9)
Case Incident: Jack Nelson's Problem
20(1)
Continuing Case: LearnInMotion.com: Introduction
20(3)
Experiential Exercise
23(2)
Managing Equal Opportunity and Diversity
25(35)
Selected Equal Employment Opportunity Laws
26(14)
Defenses Against Discrimination Allegations
40(2)
Illustrative Discriminatory Employment Practices
42(2)
The EEOC Enforcement Process
44(3)
Diversity Management and Affirmative Action Programs
47(13)
Case Incident: A Case of Racial Discrimination?
53(1)
Continuing Case: LearnInMotion.com: A Question of Discrimination
54(1)
Experiential Exercise
55(5)
SECTION 1 RECRUITMENT AND SELECTION
Personnel Planning and Recruiting
60(51)
What Is Job Analysis?
61(9)
The Recruitment and Selection Process
70(1)
Workforce Planning and Forecasting
70(6)
Recruiting Job Candidates
76(14)
Developing and Using Application Forms
90(1)
Equal Opportunity and Application Forms
91(20)
Case Incident: A Tight Labor Market for Cleaners
95(1)
Continuing Case: LearnInMotion.com: Who Do We Have to Hire?
96(1)
Experiential Exercise
97(4)
Appendix: Enrichment Topics in Job Analysis
101(10)
Testing and Selecting Employees
111(39)
The Basics of Testing and Selecting Employees
112(4)
Using Tests at Work
116(6)
Interviewing Prospective Employees
122(12)
Using Other Selection Techniques
134(16)
Case Incident: The Tough Screener
143(1)
Continuing Case: LearnInMotion.com: Do You Have Sales Potential?
143(2)
Experiential Exercise
145(5)
SECTION 2 TRAINING, DEVELOPMENT, AND COMPENSATION
Training and Developing Employees
150(32)
Orienting Employees
151(1)
The Training Process
152(4)
Training Techniques
156(6)
Managerial Development and Training
162(9)
Evaluating the Training and Development Effort
171(11)
Case Incident: Reinventing the Wheel at Apex Door Company
175(1)
Continuing Case: LearnInMotion.com: The New Training Program
175(2)
Experiential Exercise
177(5)
Performance Management and Appraisal
182(31)
Basic Concepts in Performance Management
183(3)
An Introduction to Appraising Performance
186(3)
Basic Appraisal Methods
189(6)
The Appraisal Feedback Interview
195(2)
Toward More Effective Appraisals
197(3)
Performance and Career Management
200(13)
Case Incident: Back with a Vengeance
208(1)
Continuing Case: LearnInMotion.com: The Performance Appraisal
208(1)
Experiential Exercise
209(4)
Compensating Employees
213(36)
What Determines How Much You Pay?
214(3)
How Employers Establish Pay Rates
217(5)
Current Trends in Compensation
222(3)
Incentive Plans
225(7)
Employee Benefits
232(17)
Case Incident: Salary Inequities at Acme Manufacturing
243(1)
Continuing Case: LearnInMotion.com: The Incentive Plan
244(1)
Experiential Exercise
245(4)
SECTION 3 MANAGING EMPLOYEE RELATIONS
Ethics and Fair Treatment in Human Resource Management
249(33)
Ethics and Fair Treatment at Work
250(4)
What Shapes Ethical Behavior at Work?
254(5)
Ethics, Fair Treatment, and the Role of HR Management
259(5)
Employee Discipline and Privacy
264(3)
Managing Dismissals
267(15)
Case Incident: Allstate's Disappearing Agents
275
Continuing Case: LearnInMotion.com: Are Our Ethics Out of Control?
27(249)
Experiential Exercise
276(6)
Managing Labor Relations and Collective Bargaining
282(33)
The Labor Movement
283(2)
Unions and the Law
285(4)
The Union Drive and Election
289(8)
The Collective Bargaining Process
297(9)
What's Next for Unions?
306(9)
Case Incident: Disciplinary Action
310(1)
Continuing Case: LearnInMotion.com: Keeping a Watchful Eye Out for the Union
311(1)
Experiential Exercise
311(4)
Protecting Safety and Health
315(31)
Employee Safety and Health: An Introduction
316(5)
What Causes Accidents?
321(3)
How to Prevent Accidents
324(4)
Employee Health: Problems and Remedies
328(18)
Case Incident: The New Safety Program
339(1)
Continuing Case: LearnInMotion.com: The New Safety and Health Program
340(1)
Experiential Exercise
341(5)
MODULE A Managing HR Globally
346(23)
HR and the Internationalization of Business
346(3)
How to Implement a Global HR System
349(2)
Improving International Assignments Through Selection
351(5)
Training and Maintaining International Employees
356(13)
Case Incident: ``Boss, I Think We Have a Problem''
364(5)
Glossary 369(6)
Name Index 375(2)
Subject Index 377


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