The Future of Marketing Strategies from 15 Leading Brands on How Authenticity, Relevance, and Transparency Will Help You Survive the Age of the Customer

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  • Edition: 1st
  • Format: Hardcover
  • Copyright: 6/11/2015
  • Publisher: Pearson FT Press
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Reinvent marketing for your radically new environment: smarter, faster, more agile, more customer-driven! In this "by marketers, for marketers" primer, Nicholas Johnson offers evidence-based guidance for transforming what you do, and how you do it.


The Future of Marketing shows how to anticipate and respond to relentless change in channels, media options, organizational relationships, technologies, markets, products, services – and most important of all, customers. Johnson investigates each key emerging trend marketers are facing, from shifting customer expectations and fragmenting media landscapes to the challenge of synthesizing vast troves of data into actionable knowledge. He explains how these trends are eradicating ‘marketing’ as we know it, and helps you respond by refashioning organizational structures, marketing campaigns, marketer roles, and much more.


You’ll learn how to:

Move from "campaigning" to storytelling and authentic conversations

Achieve true ‘real-time marketing" and greater agility throughout the marketing function

Migrate from big TV buys to a pervasive multi-channel/omni-channel approach

Accelerate marketing processes, eliminate bureaucracy, and optimize agility

Mitigate risk when everything’s moving at lightspeed

And much more


Johnson supports his recommendations by taking you behind the scenes with some of the world’s top marketing teams, at companies including L’Oreal, Old Navy, Time Warner, Adidas, HP, McDonalds, Wells Fargo, and Universal. These highly-successful marketers have recognized that they too must change to flourish in a radically new environment. Johnson shows how they’re planning and executing those changes – and how you can, too. Whether you’re a marketing executive, strategist, or manager, The Future of Marketing offers what your organization needs most: a clear path forward.

Author Biography

NICHOLAS JOHNSON (New York, NY) is founder and CEO of Incite Marketing and Communications, a leading business intelligence firm that provides highly relevant, research-based insights for the marketing and communications professional. In 2009, he founded Useful Social Media, one of the most respected forums for discussion on how large companies can leverage social media in their businesses. 94% of Forbes’ list of the "World’s Most Powerful Brands" are now part of this community.

Table of Contents

1. The Major Trends Impacting On Corporate Marketing

2. The 3 Impacts of Those Trends On the Marketing Department

3. What Should the New Marketing Department Look Like?


Reinvent marketing for today’s radically new customers and business environment – and tomorrow’s!

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