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This clear and engaging book explains the basic psychological concepts of group dynamics with a focus on their application with teams in the workplace. Grounded in psychology research but with a very practical focus on organizational behavior issues, this book helps readers understand and participate in teams more effectively in day-to-day work. The fourth edition has been updated and streamlined throughout, and coverage of the latest research is incorporated in every chapter. Key new topics include emotional intelligence and the impact of diversity on teamwork. In addition, aánewáLeadingáVirtual Teamsáfeature has been added to provide guidance and tips to off-site teams that are using communication technology to facilitate their work on shared tasks.Features:Examines basic group dynamics concepts, such as goals, norms, cooperation, and communication Reviews the main challenges that teams faceùsuch as conflict, decision making, problem solving, creativity, and valuing diversity Discusses the organizational context of teamsùincluding the impacts of organizational culture, virtual teamwork, rewarding teams, and team building An appendix contains tools and advice to help students in project teams