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Guide to Cross-Cultural Communications

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Edition:
2nd
ISBN13:

9780132157414

ISBN10:
0132157411
Format:
Paperback
Pub. Date:
6/21/2010
Publisher(s):
Prentice Hall
List Price: $35.80

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Questions About This Book?

What version or edition is this?
This is the 2nd edition with a publication date of 6/21/2010.
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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.

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Summary

This concise, practical book will help you communicate successfully in culturally-diverse workplaces at home and abroad. The Second Edition of the Guide to Cross-Cultural Communication:

Table of Contents

Prefacep. vii
Introductionp. xv
Understanding Cultures
Relationships: Individual or Collective?p. 3
Characteristics of individualist culturesp. 5
Characteristics of collective culturesp. 7
Guidelines: Individualist or collective?p. 11
Social Framework: High Context or Low Context?p. 13
High-context culturesp. 15
Low-context culturesp. 19
Guidelines: High or low contextp. 24
Time: Linear, Flexible, or Cyclical?p. 27
Linear timep. 28
Flexible timep. 30
Cyclical timep. 32
Guidelines: Attitudes toward timep. 36
Power: Hierarchical or Democratic?p. 39
Hierarchical culturesp. 41
Democratic culturesp. 44
Signs and symbols of powerp. 46
Guidelines: Attitudes toward powerp. 50
Communicating Across Cultures
Using Languagep. 53
English: a language of actionp. 55
Sino-tibetan languages: A rich contrastp. 56
Guidelines for using languagep. 58
Writingp. 63
Preferred channelp. 65
Directnessp. 66
Immediacyp. 68
Clarity and concisenessp. 69
Guidelines for writing across culturesp. 71
Communicating Nonverballyp. 75
Eye contactp. 77
Facial expressionp. 81
Hand gesturesp. 83
Spacep. 86
Silence and the rhythm of languagep. 89
Guidelinesp. 90
Negotiating: Process, Persuasion, and Lawp. 93
Analyzing the negotiation processp. 95
Enhancing your persuasivenessp. 101
Understanding international lawp. 105
Guidelines for negotiationp. 109
Conclusionp. 110
Cultural Questionnairep. 113
Bibliographyp. 117
Suggested Readingsp. 120
Suggested Filmsp. 123
Indexp. 125
Table of Contents provided by Ingram. All Rights Reserved.


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