More New and Used
from Private Sellers
Usually Ships in 2-3 Business Days
Currently Available, Usually Ships in 24-48 Hours
Downloadable Offline Access
Starting at $14.16
Questions About This Book?
Why should I rent this book?
Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 2nd edition with a publication date of 6/21/2010.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Used copy of this book is not guaranteed to inclue any supplemental materials. Typically, only the book itself is included.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
This concise, practical book will help you communicate successfully in culturally-diverse workplaces at home and abroad. The Second Edition of the Guide to Cross-Cultural Communication:
Table of Contents
|Relationships: Individual or Collective?||p. 3|
|Characteristics of individualist cultures||p. 5|
|Characteristics of collective cultures||p. 7|
|Guidelines: Individualist or collective?||p. 11|
|Social Framework: High Context or Low Context?||p. 13|
|High-context cultures||p. 15|
|Low-context cultures||p. 19|
|Guidelines: High or low context||p. 24|
|Time: Linear, Flexible, or Cyclical?||p. 27|
|Linear time||p. 28|
|Flexible time||p. 30|
|Cyclical time||p. 32|
|Guidelines: Attitudes toward time||p. 36|
|Power: Hierarchical or Democratic?||p. 39|
|Hierarchical cultures||p. 41|
|Democratic cultures||p. 44|
|Signs and symbols of power||p. 46|
|Guidelines: Attitudes toward power||p. 50|
|Communicating Across Cultures|
|Using Language||p. 53|
|English: a language of action||p. 55|
|Sino-tibetan languages: A rich contrast||p. 56|
|Guidelines for using language||p. 58|
|Preferred channel||p. 65|
|Clarity and conciseness||p. 69|
|Guidelines for writing across cultures||p. 71|
|Communicating Nonverbally||p. 75|
|Eye contact||p. 77|
|Facial expression||p. 81|
|Hand gestures||p. 83|
|Silence and the rhythm of language||p. 89|
|Negotiating: Process, Persuasion, and Law||p. 93|
|Analyzing the negotiation process||p. 95|
|Enhancing your persuasiveness||p. 101|
|Understanding international law||p. 105|
|Guidelines for negotiation||p. 109|
|Cultural Questionnaire||p. 113|
|Suggested Readings||p. 120|
|Suggested Films||p. 123|
|Table of Contents provided by Ingram. All Rights Reserved.|