A+ Guide to Software : Managing, Maintaining, and Troubleshooting

by ANDREWS J

Edition:

1st

ISBN13:

9780619120030

ISBN10:

0619120037

Format:

Paperback

Pub. Date:

6/5/2002

Publisher(s):

Course Technology

Upgraded Edition: Click here!

Other versions by this Author

List Price: ~~$97.33~~

Rent Textbook

(Recommended)

Term

Due

Price

Short Term

Aug 2

$12.87

Semester

Sep 29

$48.67

Quarter

Aug 20

$43.80

$12.87

Buy Used Textbook

In Stock Usually Ships in 24 Hours.

$1.00

Buy New Textbook

Currently Available, Usually Ships in 24-48 Hours

$94.90

eTextbook

We're Sorry
Not Available

More New and Used
from Private Sellers

Starting at $0.01

Questions About This Book?

Why should I rent this book?

Renting is easy, fast, and cheap! Renting from eCampus.com can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.

How do rental returns work?

Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!

What version or edition is this?

This is the 1st edition with a publication date of 6/5/2002.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
The Used copy of this book is not guaranteed to inclue any supplemental materials. Typically, only the book itself is included.
The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.

Summary

New from best-selling author, Jean Andrews, this text is designed to be the most through, step-by-step book for learning the fundamentals of supporting and troubleshooting computer operating systems. This book maps to CompTIAÃ ;'s current A+ OS Exam. Ã ;'¬¢ Includes extensive coverage for each major operating system-chapters are devoted to Windows XP, 2000, NT, and 9x. Ã ;'¬¢ Features coverage on DOS, Linux, Mac, UNIX, and managing Windows on a network and on the Internet. Ã ;'¬¢ Maps completely to CompTIAÃ ;'s A+ OS certification exam. Ã ;'¬¢ A+ certification icon highlights all of the material related to the exams, so you can pay close attention to the pertinent information. Ã ;'¬¢ A+ Table of Contents provides quick reference to all of A+ material. Ã ;'¬¢ CoursePrepÃ ;Â® A+ test preparation software mimics the exam environment and is included on CD. Ã ;'¬¢ Includes extensive pedagogical features, including review questions, hands-on exercises, and case projects.

Table of Contents

A+ Table of Contents

xiii

Introduction

Introducing and Comparing Operating Systems

(42)

How an OS Works with Hardware and Other Software

(52)

Understanding the Boot Process and Command Line

(62)

Installing and Using Windows 9x

157

(60)

Supporting and Troubleshooting Windows 9x

217

(50)

Understanding and Supporting Windows NT

267

(38)

Installing and Using Windows 2000 Professional

305

(38)

Managing and Troubleshooting Windows 2000

343

(48)

Supporting Windows XP Professional

391

(44)

Supporting Hard Drives

435

(38)

Windows on a Network

473

(52)

Windows on the Internet

525

(32)

Linux, Macs, and Notebooks

557

(38)

Appendix A Error Messages and Their Meanings

595

(4)

Appendix B ASCII Character Set and Ansi.sys

599

(4)

Appendix C The Hexadecimal Number System and Memory Addressing

603

(10)

Appendix D The Professional PC Technician

613

(12)

Glossary

625

(14)

Index

639