Help Desk

Where is my book?

You can track your order by following these steps:

1. Sign into your My Account page.

2. Select "My Orders"

3. Select your Order Number. The tracking number(s) for your order appear under the Item Description.

If your item hasn't shipped, please not the following information:

Because of the large variety of books we offer, we cannot always keep every book in stock. Each item on our website has a listed availability time. The availability of an item will help you estimate how long it will take before your item ships from our distribution center.

"In Stock Usually Ships in 24 hours." are items which will take 24 business hours to process before they can leave our facility. When an item is listed with a "Usually Ships in..." availability follow by a time frame beyond 24 hours (i.e. 2-3 business days, 3-4 business days), this means we do not currently have this item in stock and must order it from a publisher or distributor.

Generally we are able to receive these books in the time frame listed on our website. However, please keep in mind that these estimates are based off of recent shipping history from this publisher or distributor. On occasion, orders may be delayed because of a change in availability after the item is ordered