As a Buyer, it is up to you to accurately classify the level of service provided by a Seller. Buyers are given an opportunity to leave feedback for Sellers that they have had a purchasing experience with. This feedback is made in the form of a rating scale with associated comments. All future Buyers who visit the eCampus.com Web site can view these ratings and comments. The following scale applies:

5 Stars - Excellent
4 Stars - Very Good
3 Stars - Good
2 Stars - Fair
1 Stars - Poor

Buyers may not use the Seller rating system as a forum for personal assaults on individual Sellers. We are looking for critiques of the purchased item that reflect on the Seller's rating of the item's quality and other purchase-related themes. Providing accurate feedback regarding your own purchasing experiences is important to our process of rating our Sellers and so to your overall shopping experience at eCampus.com.

eCampus.com is not legally responsible for the remarks that users post on its site, even if those remarks are defamatory.

eCampus.com provides its seller ratings as a place where users can express their opinions, and eCampus.com will not censor these opinions, or investigate the remarks for accuracy. However, there are a few limited circumstances where eCampus.com will remove ratings:

• Ratings that contains any link to another page, picture, or JavaScript.
• The Seller rating contains profane or vulgar language, or adult material. Inflammatory language, such as "fraud, liar, cheater, scam artist, con man" etc. is strongly discouraged.
• Ratings that contains personal identifying information about a user, including real name, address, phone number, or e-mail address.
• Ratings that makes any reference to an eCampus.com or law enforcement organization investigation, i.e., "eCampus.com is investigating this person".
• If eCampus.com is provided with a valid court order finding that the disputed feedback is slanderous, libelous, defamatory or otherwise illegal, or with a settlement agreement resolving such a lawsuit submitted by both attorneys and signed by both parties, eCampus.com will remove the disputed feedback.
• eCampus.com will also accept a ruling from a certified dispute resolution service if a signed settlement agreement, overseen by the certified dispute resolution service, is submitted.