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The Marketplace Powered By eCampus.com


Marketplace Shipping Policy:

• What are my shipping options?
• How do I fill an order?
• Packaging


What are my shipping options?  Top

When you sell on the eCampus.com Marketplace you will receive a shipping credit or reimbursement to help cover the costs of shipping. Sellers must use a Tracking-enabled shipping method to ship ALL orders. We believe this is best for both reliability and verification. The rates of shipping reimbursement are as follows:

  Ground/Postal 2nd Day Overnight
Books $2.97 for first book $7.99 for first book $16.99 for first book
DVDs/CD's $2.97 for the first item $7.99 for the first item $16.99 for the first item
  $.79 for each additional item $1.99 for each additional item $7.99 for each additional item
Video Games $2.97 for first item $7.99 for first item $16.99 for first item
  $.79 for each additional item $1.99 for each additional item $7.99 for each additional item
Other Prices to be negotiated Prices to be negotiated Prices to be negotiated


How do I fill an order?  Top

    Properly confirming and filling orders is the most important thing a seller does and insures that Sellers will have a good customer rating.

    Confirm the order - you will get an email from eCampus.com for every sale you make. When you receive this email, you have 48 hours (excluding weekends and holidays) to confirm that you have the item, and that you will be shipping it within 24 hours. You must confirm the sale by either replying to the email, via your Marketplace Account or via FTP data file feeds. Failure to confirm the order will result in the order being canceled. Most importantly, you will not be paid for your sale if you fail to confirm shipment. Please note that the confirmation information provided must include a tracking number.

    Get ready to ship - shipping your order properly helps to ensure that it arrives in the same condition as you represented it on our Web site. Print out The Marketplace shipping label that we provide you on your Marketplace Account and attach it to your package.  When packaging, securely wrap the items with a protective material, such as bubble wrap, Styrofoam, crumpled newspaper or cardboard. Place the protected items in a sturdy box or bubble envelope (if appropriate) in order to prevent damage during shipping

    Ship the items - ship the order via any tracking-enabled medthod and be sure to make note of the tracking number for your package, as it is necessary to confirm shipment and receive payment.

    Confirm Shipment - after shipping the order, log into your Marketplace account and enter the tracking number to confirm shipment and begin the payment process.

    For additional details on shipping methods, please see below.


Packaging  Top

    All orders must be shipped in appropriate packing materials designed to minimize the chance of damage during shipping. For a seller's protection in the event of disputes, we highly recommend that sellers insure shipments in order to protect yourself from loss. The use of insured shipping methods also helps protect all eCampus.com members from fraud. Sellers should direct buyers to return damaged items to them so that the seller may file an insurance claim with the shipping carrier. If eCampus.com must refund the Buyer in the case of a damaged or lost package (in accordance with the Buyer Protection Policy), the amount of the sale will be deducted from the seller's account balance. If the account balance is not sufficient to cover this deduction, a seller's checking account or credit card may be charged for the amount of the sale. eCampus.com will not reimburse sellers for loss resulting from damaged or missing packages. They must take up that matter with the shipper.

    Your package will consist of the following:

    • The packing slip (use the bottom portion of the packing label provided).
    • The securely packaged product with packing address label clearly affixed.
    • The Buyer name and address information is provided for the sole purpose of shipping the specific purchased product(s) and may not be used for any other purpose, either in connection with such shipment(s) or separately from such shipment(s).