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Home > Help Desk > Your Account

Your Account

Create an Account

To create an account at eCampus.com, simply select an item you wish to purchase and begin to checkout. You will be prompted to Continue as a New Customer. Here you will be able to enter billing/shipping and email/ password information, thus creating your account.

Logging In

The My Account section of our website provides our customers with up to date information on the status of an order, payment information on buybacks and provides links to contact our Customer Service department. To login to your eCampus.com account visit www.ecampus.com/myaccount any time. You must enter your account email address and password and click the "Login" button.

Review Order Status

To review orders, login to your customer account through the My Account section and choose “My Orders” from the menu options. To view specific information on an order click on the order number. Clicking on the order number will take you to a list of the items you have purchased, and their current status. If an order has shipped, we will provide you with the tracking number for the package.

Change Email Address, Password and Security Info

To change the email address we have on file, login to the My Account section and choose the “My Info” link. On this display you can change your Name, Password, and School affiliation. You can also change your eCampus.com promotional mailings subscription.

Change your Promotional Mailing Preferences

To change your eCampus.com promotional mailling preferences, login to the My Account section and choose the “My Info” tab. At the bottom of this page you will be given the option to opt-in or opt-out of our promotional mailings. Opting-out of our mailings will not affect your ability to receive email updates about the status of your order.

Accessing eBooks

To access ebooks, login to the My Account section and choose “My eBooks” from the menu options. To the right of the order number you can see the ISBN, status, redemption code, link to get your eBook, your subscription duration, and what date and time the order was placed. Clicking on the link will take you to the host for the eBook information. Follow their on-screen instructions to redeem your eBook and start reading.

View Rental Due Dates

To View Rental Due Dates, login to the My Account section and choose “My Rentals” from the menu options. To the right of the order number you can see the ISBN, a link to purchase the item (if it's eligible to purchase), a link to return the item (if it's eligible to return), and what date and time the order was placed.