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Revised in the aftermath of the worst global financial crisis since the Great Depression, the third edition of Honest Work: A Business Ethics Reader reflects and reinforces the editors' assertion that business ethics is primarily about the ethics of individuals. Featuring 115 brief articles and 89 real-life case studies, this unique anthology covers all aspects of business ethics under the overarching theme of the good life--what it means to students as individuals, what it means for business, and what it means for society. The book also includes an extensive chapter that explores the relationship between leadership and ethical behavior in business. Excerpts from plays, short stories, and novels enliven the text, and study and discussion questions engage students.
In the wake of the global recession, the third edition offers 18 new readings and 21 new case studies on such topics as employment in an uncertain job market, honesty and trust, the financial crisis, justice and fairness, the free market, the global village, and more. This edition also includes more discussion questions for each article and chapter.
An Instructor's Resource CD containing chapter objectives and summaries, essay questions, a test bank, suggested readings, and web links is available to adopters. A Companion Website at www.oup.com/us/ciulla contains the same material as the Instructor's CD along with self-quizzes, suggested readings, and web links for students.
Joanne B. Ciulla is Professor and Coston Family Chair in Leadership and Ethics in The Jepson School of Leadership Studies at the University of Richmond.
Clancy Martin is Professor and Chair of Philosophy and Professor of Business Ethics in the Bloch School at the University of Missouri, Kansas City.
The late Robert C. Solomon was the Quincy Lee Centennial Professor of Business and Philosophy and Distinguished Teaching Professor at The University of Texas at Austin.
Table of Contents
Preface Introduction: Getting to Work * Robert Audi, "Some Approaches to Determining Ethical Obligations" Box: "Three Questions for Thinking About Ethics" 1. ON THE JOB: EVERYDAY ETHICS AT WORK Box: "Sloth: The Noonday Demon" Norman E. Bowie, "Respecting the Humanity in a Person" Box: "W.D. Ross on Prima Facie Duties" Arlie Hochshild, "Exploring the Managed Heart" Box: "Robert C. Solomon, The Passions" * Bruce Barry, "The Cringing and the Craven: Freedom of Expression in the Workplace" * Loraleigh Keashly, "Workplace Bullying" The Economist, "Doing Business in Dangerous Places" * Harry J. Van Buren III, "Boundaryless Careers and Employability Obligations" Box: Rosabeth Moss Kanter, "Ethical Management of Uncertain Employment" * Harvard Law Review Note, "Facial Discrimination" Box: "John Stuart Mill on the Greatest Good and Expendiency" Cases: 1.1. Sloan Wilson, "The Job Interview" 1.2. John R. Boatright, "A 'State of the Art' Termination" 1.3. Joanne B. Ciulla, "Does Home Life Matter at Work?" 1.4. Joanne B. Ciulla, "The Best Person for the Job?" 1.5. Joanne B. Ciulla, "Attraction or Business as Usual?" Box: "Sexual Harassment Guidelines" * 1.6 Joanne B. Ciulla, "Pornography and the Boss's Computer" 2. "THE CHECK IS IN THE MAIL": HONESTY AND TRUST IN BUSINESS Box: "Aristotle, Kant, and Mill on Honesty" Albert Z. Carr, "Is Business Bluffing Ethical?" Norman E. Bowie, "Does It Pay to Bluff in Business?" Box: "Nietzsche on Honesty" Sissela Bok, "Defining Secrecy--Some Crucial Distinctions" Sue De Wine, "Giving Feedback: The Consultant's Craft" * Adelaide Lancaster, "3 Steps to a More Honest Business" Harry G. Frankfurt, "On Bullshit" Paul Ekman and Mark G. Frank, "Lies That Fail" Box: "Transparency International--USA Program" Robert C. Solomon and Fernando Flores, "Building Trust" * Tamar Frankel, "Trust, Honesty, and Ethics in Business" Cases 2.1. Robert C. Solomon, "Flying or Lying in Business Class" 2.2. Robert C. Solomon, "Willful Ignorance? Or Deception?" 2.3. Clancy Martin, "Blindsided by Bankruptcy" 2.4. William H. Shaw and Vincent Barry, "Testing for Honesty" 2.5. Margaret P. Battin and Gordon B. Mower, "The Columbia Shuttle Disaster: Should We Have Told the Astronauts the Truth?" 3. THE GOOD LIFE Robert C. Solomon, "Strategic Planning--For The Good Life" Aristotle, "On the Good Life" Box: "Adam Smith on Capitalism" Joanne B. Ciulla, "Work and Life" Box: "Worthy Work" Epicurus, "On Pleasure" Andrew Carnegie, "Wealth" Solomon Schimmel, "Greed" Joanne B. Ciulla, "Leisure and Consumption" Box: Bertrand Russell, "In Praise of Idleness" Lynne McFall, "Integrity" Bertrand Russell, "Impersonal Interests" Cases 3.1. James Fenimore Cooper, "The Opportunist" 3.2. Bowen H. McCoy, "The Parable of the Sadhu" Box: "A Happiness Box" 3.3. Arthur Miller, "A Life Badly Lived" 3.4. Ruth Capriles, "Rags to Riches to Rags" * 3.5 Nona Walia, "Are You Living the Good Life?" * 3.6 D. Anthonthy Plath, "The Curious Loan Approval" 4. MONEY, HOW WE GET IT, AND WHERE IT GOES: ACCOUNTING, FINANCE, AND INVESTMENT ETHICS Box: "Accounting and Mergers" Box: "Six Principles of Ethical Accounting" Carol J. Loomis, "Lies, Damned Lies, and Managed Earnings" Box: "Learning to Cheat?" Box: PricewaterhouseCoopers, "Ethical Decision Making" Ed Cohen, "Arthur Andersen Refugees Reflect on What Went Wrong" Box: Sherron Watkins, "Before the Whistle Blew. . ." Robert E. Frederick and W. Michael Hoffman, "The Individual Investor in Securities Markets: An Ethical Analysis" John R. Boatright, "Finance Ethics" Box: "The Wake-Up Call" Jennifer Moore, "What Is Really Unethical about InsiderTrading?" Box: Roel C. Campos, "Ethics Matter" Frank Partnoy, "F.I.A.S.C.O." Box: "Aristotle on Money" Paul B. Farrell, "Derivatives, the New 'Ticking Bomb'" Duff McDonald, "The Running of the Hedgehogs" * Niall Ferguson, "Wall Street Lays Another Egg" Cases 4.1. The Democratic Policy Committee, "A Modern History of 'Creative' Accounting" 4.2. Lisa H. Newton and David P. Schmidt, "Merger Mania" 4.3. Ron Duska, "Annuities to Seniors" 4.4. John R. Boatwright, "An Auditor's Dilemma" 4.5. David Lawrence and Tom L. Beauchamp, "Enron and Employee Investment Risk" * 4.6 William F. Black, "The Fraud Recipe for C.E.O.s" * 4.7 Richard F. DeMong, "SNB Annual Conference" * 4.8 P. Anthony Plath, "The Accidental Bank Robbery" 5. WHO GETS WHAT AND WHY? FAIRNESS AND JUSTICE Box: "Plato and Aristotle on Justice" Plato, "Ring of Gyges" Box: "Would You Rather Earn More or Just More than the Other Fellow?" Adam Smith, "On Human Exchange and Human Differences" Latin Trade, "A Latin Viewpoint: The Bentonville Menace" Joanne B. Ciulla, "Exploitation of Need" Box: "Marx on Alienated Labor" John Rawls, "Justice as Fairness" Robert Nozick, "Anarchy, State, and Utopia" Peter Singer, "Rich and Poor" Irving Kristol, "A Capitalist Conception of Justice" * Box: "Occupy Wall Street" Friedrich von Hayek, "Justice Ruins the Market" Eduard Garcia, "The Winner-Take-All Game" Gerald W. McEntee, "Comparable Worth: A Matter of Simple Justice" * Greg Breining: "The 1 Percent: How Lucky They Are" Cases 5.1. Naomi Klein, "Revolution Without Ideology" 5.2. Jim Hightower, "Going Down the Road" 5.3. Joanne B. Ciulla, "The Problem with Dudley Less" 5.4. Joanne B. Ciulla, "Overworked and Ready to Blow" 5.5. Rogene A. Buchholz, "Poverty Area Plants" 5.6. William H. Shaw and Vincent Barry, "Poverty in America" 5.7. William H. Shaw and Vincent Barry, "Burger Beefs" 5.8. Sasha Lyutse, "Nike's Suppliers in Vietnam" * 5.9 Nick Wadhams, "Bad Charity" 6. IS "THE SOCIAL RESPONSIBILITY OF BUSINESS . . . TO INCREASE ITS PROFITS"?: SOCIAL RESPONSIBILITY AND STAKEHOLDER THEORY Milton Friedman, "The Social Responsibility of Business Is to Increase Its Profits" Christopher D. Stone, "Why Shouldn't Corporations Be Socially Responsible?" Peter A. French, "Corporate Moral Agency" R. Edward Freeman, "A Stakeholder Theory of the Modern Corporation" Kenneth J. Arrow, "Social Responsibility and Economic Efficiency" Richard Parker, "Corporate Social Responsibility and Crisis" * Alexei M. Marcoux, "Business Ethics Gone Awry" Cases 6.1. Ana G. Johnson and William F. Whyte, "Mondragon Cooperatives" 6.2. Rogene A. Buchholz, "The Social Audit" 6.3. Kelley MacDougall, Tom L. Beauchamp, and John Cuddihy, "The NYSEG Corporate Responsibility Case" 6.4. Thomas I. White, "Beech-Nut's Imitation Apple Juice" 6.5. Thomas I. White, "Sentencing a Corporation to Prison" 6.6. Brian Grow, Steve Hamm, and Louise Lee, "The Debate Over Doing Good" * 6.7 : Jagdish Bhagwati, "Blame Bangladesh, Not the Brands" 7. WHEN INNOVATION BYTES BACK: ETHICS AND TECHNOLOGY Box: "Locke on Property" Deborah C. Johnson, "Intellectual Property Rights and Computer Software" Box: Richard de George, "Seven Theses for Business Ethics and the Information Age" Box: "Foucault and the Panopticon" Elizabeth A. Buchanan, "Information Ethics in a Worldwide Context" Victoria Groom and Clifford Nass, "Can Robots Be Teammates?" Box: C. Kluckhorn, "An Internet Culture?" Clive Thompson, "The Next Civil Rights Battle Will Be Over the Mind" Bill Joy, "Why The Future Doesn't Need Us" Cases 7.1. Joel Rudinow and Anthony Graybosch, "The Digital Divide" 7.2. Joel Rudinow and Anthony Graybosch, "Hacking into the Space Program" 7.3. Joel Rudinow and Anthony Graybosch, "The I Love You Virus" 7.4 Tom L. Beauchamp and Norman Bowie, "Privacy Pressures: The Use of Web Bugs at HomeConnection" * 7.5. Aarti Shahani, "Who Could Be Watching You Watch Your Figure? Your Boss" * 7.6. James Losey, "The Internet's Intolerable Acts" 8. THE ART OF SEDUCTION: THE ETHICS OF ADVERTISING, MARKETING, AND SALES John Kenneth Galbraith, "The Dependence Effect" Box: Plato on the Danger of Believing Bad Arguments Friedrich von Hayek, "The Non Sequitur of the 'Dependence Effect' " Alan Goldman, "The Justification of Advertising in a Market Economy" Leslie Savan, "The Bribed Soul" Box: "Conspicuous Consumption" Box: "Ask Me No Questions . . ." G. Richard Shell and Mario Moussa, "Woo with Integrity" Cases 8.1. Manuel G. Velasquez, "Toy Wars" 8.2. Rogene A. Buchholz, "Advertising at Better Foods" 8.3. Joseph R. Desjardins and John J. McCall, "Advertising's Image of Women" 8.4. William H. Shaw and Vincent Barry, "Hucksters in the Classroom" 8.5. Tom L. Beauchamp and Norman E. Bowie, "Marketing Malt Liquor" * 8.6 Scott Croker, "Energy Drinks, Do They Really Work?" 9. THINGS FALL APART: PRODUCT LIABILITY AND CONSUMERS Peter Huber, "Liability" John Nesmith, "Calculating Risks: It's Easier Said than Done" Box: "What's Risky? Chances of Death?" Stanley J. Modic, "How We Got into This Mess" Henry Fairlie, "Fear of Living" Warren E. Burger, "Too Many Lawyers, Too Many Suits" Mark Dowie, "Pinto Madness" Patricia Werhane, "The Pinto Case and the Rashomon Effect" Judith Jarvis Thomson, "Remarks on Causation and Liability" * Bob Sullivan "Annoying Fine Print May Not Even Be Legal" Cases 9.1. William H. Shaw and Vincent Barry, "The Skateboard Scare" 9.2. William H. Shaw and Vincent Barry, "Aspartame: Miracle Sweetener or Dangerous Substance?" 9.3. Joseph R. Desjardins and John J. McCall, "Children and Reasonably Safe Products" 9.4. William H. Shaw and Vincent Barry, "Living and Dying with Asbestos" 9.5. Kenneth B. Moll Associates, "Merck and Vioxx" * 9.6. Claude Wyle, "The Top 10 Most Dangerous Toys of All Time" * 9.7. Jack Bouboushian, "Ten More Drinks Blamed on Plavix" 10. "YOU KNOW HOW TO WHISTLE, DON'T YOU?": WHISTLE-BLOWING, COMPANY LOYALTY, AND EMPLOYEE RESPONSIBILITY Box: "Martin Luther King on Silence" Sissela Bok, "Whistleblowing and Professional Responsibility" Box: "Ralph Nader on Whistle-Blowing" Michael Davis, "Some Paradoxes of Whistleblowing" Ronald Duska, "Whistleblowing and Employee Loyalty" Box: Joseph Pulitzer, "On Secrecy and Disclosure" Box: Jim Yardley, "The Upside of Whistle-Blowing" David E. Soles, "Four Concepts of Loyalty" Box: Robert C. Solomon and Clancy Martin, "Blind to Earned Loyalty" George D. Randels, "Loyalty, Corporations, and Community" Kim Zetter, "Why We Cheat" Cases 10.1. Sherron Watkins, "The One Successful Business Model" 10.2. Pat L. Burr, "Would You Blow the Whistle on Yourself?" 10.3. William H. Shaw and Vincent Barry, "Changing Jobs and Changing Loyalties" 10.4. Larry Margasak, "The Greenhouse Effect: Putting the Heat on Halliburton" 10.5. Joseph R. Desjardins and John J. McCall, "Whistleblowing at the Phone Company" 11. THINK LOCAL, ACT GLOBAL: INTERNATIONAL BUSINESS * Anthony Kwame Appiah, "Global Villages" Box: "Isaiah Berlin on Values" Thomas Donaldson, "Values in Tension: Ethics Away from Home" Box: "What Do These Values Have in Common?" * Florian Wettstein, "Silence and Complicity: Elements of a Corporate Duty to Speak Against the Violation of Human Rights" * Box:: The Global Compact * John T. Noonan, Jr. "A Quick Look at the History of Bribes * Box: The Foreign Corrupt Practices Act * Daryl Koehn, "Confucian Trustworthiness" Cases 11.1. Joanne B. Ciulla, "The Oil Rig" 11.2. Thomas Dunfee and Diana Robertson, "Foreign Assignment" 11.3. Karen Marquiss and Joanne B. Ciulla, "The Quandary at PureDrug" * 11.4 Judith Schrempf-Stirling and Guido Palazzo "IBM's Business With Hitler: An Inconvenient Past" * Box: Interns at Foxconn * 11.6. Motorola University, "Personal Luxury or Family Loyalty?" 12. WORKING WITH MOTHER NATURE: ENVIRONMENTAL ETHICS AND BUSINESS ECOLOGY Box: "Native American Proverb" Aldo Leopold, "The Land Ethic" Mark Sagoff, "At the Shrine of Our Lady Fatima or "Why Political Questions Are Not All Economic" Box: National Environmental Education and Training Foundation (May 2001), "The Ninth Annual National Report on Environmental Attitudes, Knowledge, and Behaviors" Box: Chief Joseph of the Nez Perce, "The Earth and Myself Are of One Mind" William F. Baxter, "People or Penguins" Box: Milton Friedman, "On Pollution" Norman Bowie, "Morality, Money, and Motor Cars" Box: Vine Deloria, "Land as a Commodity" Box: "Who Owns the Earth?" Peter Singer, "The Place of Nonhumans in Environmental Issues" Box: Luther Standing Bear, "The Tame Land" Cases 12.1. Thomas I. White, "The Ethics of Dolphin-Human Interaction" 12.2. William H. Shaw and Vincent Barry, "Made in the U.S.A--and Dumped" 12.3. William H. Shaw and Vincent Barry, "The Fordasaurus" 12.4. Denis G. Arnold, "Texaco in the Ecuadorean Amazon" * 12.5 Cheryl Davenport, "3 Ways to Save Tom's Shoes" * 12.6 Morgan Carroll and Rhonda Fields, "Protect Us From Fracking" 13. WHEN THE BUCK STOPS HERE: LEADERSHIP Joanne B. Ciulla, "What Is Good Leadership?" Niccolo Machiavelli, "Is It Better to Be Loved Than Feared?" Box: "Lao Tzu and Tao-te-ching" * Al Gini, "Moral Leadership and Business Ethics" * Joanne B. Ciulla, "Why Business Leaders' Values Matter" Dean C. Ludwig and Clinton O. Longnecker, "The Bathsheba Syndrome: The Ethical Failure of Successful Leaders" Robert Greenleaf, "Servant Leadership" Box: "Plato on Why Ethical People Don't Want to Be Leaders" Cases 13.1. George Orwell, "Shooting an Elephant" 13.2. Mary Ann Glynn and Timothy J. Dowd, "Martha Stewart Focuses on Her Salad" 13.3. Joanne B. Ciulla, "Merck and Roy Vagelos: The Values of Leaders" * 13.4 Katherine Burton and Saijel Kishan, "How Raj Rajaratnam Gave Galleon Group Its 'Edge'" 14. WHO'S MINDING THE STORE? THE ETHICS OF CORPORATE GOVERNANCE Ralph Nader, Mark Green, and Joel Seligman, "Who Rules the Corporation?" Irving S. Shapiro, "Power and Accountability: The Changing Role of the Corporate Board of Directors" Box: Immanuel Kant, "Advice for Corporate Directors" Box: The Economist, "Corporate-Governance Reform" Rebecca Reisner, "When Does the CEO Just Quit?" Tom Dunfee, "Corporate Governance in a Market with Morality" John J. McCall, "Employee Voice in Corporate Governance: A Defense of Strong Participation Rights" Box: "Does Governance Need Government?" Box: Warren Buffett, "Advice to Outside Auditors" Cases 14.1. Michael Lewis, "Selling Your Sole at Birkenstock" 14.2. Dennis Moberg and Edward Romar, "The Good Old Boys at WorldCom" 14.3. Robert Reich, "Corporate Governance and Democracy" * 14.4. David Seltzer, "Pump It Up" * 14.5. Lefteris Pitarakis, "Fight Corporate Crimes with More than Fines" 15. IS EVERYTHING FOR SALE? THE FUTURE OF THE FREE MARKET Aristotle, "Two Kinds of Commerce" Adam Smith, "The Benefits of Capitalism" Karl Marx, "Commodity Fetishism" Robert Heilbroner, "Reflections on the Triumph of Capitalism" John Stuart Mill, "Laissez-faire and Education" * John Maynard Keynes, "Economic Possibilities for Our Grandchildren" E. F. Schumacher, "Buddhist Economics" Amartya Sen, "The Economics of Poverty" Thorstein Veblen, "Pecuniary Emulation and Conspicuous Consumption" Daniel Bell, "The Cultural Contradictions of Capitalism" Robert Reich, "Supercapitalism" * Thomas Frank, "Too Smart to Fail: Notes on an Age of Folly" Robert Kuttner, "Everything For Sale" Cases 15.1. William H. Shaw and Vincent Barry, "Blood for Sale" 15.2. Tom L. Beauchamp, Jeff Green, and Sasha Lyutse, "Cocaine at the Fortune-500 Level" 15.3. Megan McArdle, "Right to Work"