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Table of Contents
Chapter 2: The Executive Housekeeper as Department Manager.
Chapter 3: Structural Planning of the Housekeeping Department.
Chapter 4: Management of Inventory and Equipment.
Chapter 5: Characteristics of Housekeeping Equipment and Supplies.
Chapter 6: Laundry Room Management.
Chapter 7: The Cleaning Function.
Chapter 8: Personnel Administration.
Chapter 9: Controlling Housekeeping Operations.
Chapter 10: Safety, Security and Infectious Diseases in Property Operations.
Chapter 11: Energy Conservation in Lodging Properties.
Chapter 12: Environmental and Sustainability Issues.