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9780735204478

How to Say It for First-Time Managers : Winning Words and Strategies for Earning Your Team's Confidence

by
  • ISBN13:

    9780735204478

  • ISBN10:

    0735204470

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2010-04-06
  • Publisher: Prentice Hall Press
  • Purchase Benefits
List Price: $18.00 Save up to $0.54
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Supplemental Materials

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Summary

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: •Building leadership vocabulary •Establishing ground rules •Projecting credibility •Avoiding day-one mistakes •Handling crises and criticism •Motivating and inspiring •Making meetings work

Author Biography

Jack Griffin is a writer, communications expert, and consultant to small businesses, entrepreneurs, cultural institutions, and publishers. He is the author of How to Say It(r) at Work, the bestselling business title in the series.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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