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Human Relationsby Dalton, Marie; Hoyle, Dawn G; Watts, Marie W
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Table of Contents
|Focusing on You|
|Human Relations: the Key to Personal and Career Success|
|Handling Emotions in the Workplace: Strategies for Success|
|Motivation: Maximizing Productivity|
|Communication: the Essential Skill|
|Focusing on Others|
|Ethics at Work: Your Attitude and Responsibilities|
|Effective Decision Making: Your Competitive Advantage|
|Groups and Teams: Working Well With Others|
|Conflict Management: Techniques for Resolution|
|Leadership: What Makes an Effective Leader?|
|Appreciating Power: Positioning and Politics|
|Intercultural Competence: a 21st Century Imperative|
|Workplace Etiquette: Rules for Behavior|
|Organizational Savvy: Structure, Culture, and Climate|
|Career Advancement Strategies|
|Setting Goals: Steps to Success|
|Work and Life|
|Change: a Constant in an Inconstant World|
|Employee Rights: Working Toward Mutual Respect|
|Maintaining Work and Life Balance: the Key to a Healthy Lifestyle|
|Table of Contents provided by Publisher. All Rights Reserved.|