Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.
Questions About This Book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
- The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
Table of Contents
|Focusing on You|
|Human Relations: the Key to Personal and Career Success|
|Handling Emotions in the Workplace: Strategies for Success|
|Motivation: Maximizing Productivity|
|Communication: the Essential Skill|
|Focusing on Others|
|Ethics at Work: Your Attitude and Responsibilities|
|Effective Decision Making: Your Competitive Advantage|
|Groups and Teams: Working Well With Others|
|Conflict Management: Techniques for Resolution|
|Leadership: What Makes an Effective Leader?|
|Appreciating Power: Positioning and Politics|
|Intercultural Competence: a 21st Century Imperative|
|Workplace Etiquette: Rules for Behavior|
|Organizational Savvy: Structure, Culture, and Climate|
|Career Advancement Strategies|
|Setting Goals: Steps to Success|
|Work and Life|
|Change: a Constant in an Inconstant World|
|Employee Rights: Working Toward Mutual Respect|
|Maintaining Work and Life Balance: the Key to a Healthy Lifestyle|
|Table of Contents provided by Publisher. All Rights Reserved.|