(0) items

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Human Relations,9780538731089
This item qualifies for

Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

Human Relations



by ; ;
Pub. Date:
South-Western Educational Pub
Complimentary 7-Day eTextbook Access
Complimentary 7-Day eTextbook Access
When you rent or buy this book, you will receive complimentary 7-day online access to the eTextbook version from your PC, Mac, tablet, or smartphone. Feature not included on Marketplace Items.
List Price: $170.00

Rent Textbook


Buy Used Textbook

Usually Ships in 2-3 Business Days

Buy New Textbook

Currently Available, Usually Ships in 24-48 Hours


Downloadable Offline Access
  • Apple Devices
  • Android Devices
  • Windows Devices
  • Mac Devices

More New and Used
from Private Sellers
Starting at $89.71

Questions About This Book?

Why should I rent this book?

Renting is easy, fast, and cheap! Renting from can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.

How do rental returns work?

Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!

What version or edition is this?

This is the 4th edition with a publication date of 1/19/2010.

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
  • The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included.
  • The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.
  • The eBook copy of this book is not guaranteed to include any supplemental materials. Typically only the book itself is included.

  • Human Relations, 4th Edition
    Human Relations, 4th Edition
  • Human Relations
    Human Relations
  • Human Relations
    Human Relations


This contemporary text will connect you with current human relations issues and will prepare you to put theory into action confidently to get the results you want. Authors Dalton, Hoyle, and Watts use a unique approach that gives you the opportunity to experience and analyze firsthand the contemporary issues of human relations in the twenty-first century. By weaving their varied professional backgrounds and knowledge into every chapter, they provide the insight and awareness that comes only from experience. Based on the sound content and research of the previous edition, HUMAN RELATIONS, 4th aims to deliver a dynamic and real-world perspective to human relations.

Table of Contents

Focusing on You
Human Relations: the Key to Personal and Career Success
Handling Emotions in the Workplace: Strategies for Success
Motivation: Maximizing Productivity
Communication: the Essential Skill
Focusing on Others
Ethics at Work: Your Attitude and Responsibilities
Effective Decision Making: Your Competitive Advantage
Groups and Teams: Working Well With Others
Conflict Management: Techniques for Resolution
Leadership: What Makes an Effective Leader?
Appreciating Power: Positioning and Politics
Career Development
Intercultural Competence: a 21st Century Imperative
Workplace Etiquette: Rules for Behavior
Organizational Savvy: Structure, Culture, and Climate
Career Advancement Strategies
Setting Goals: Steps to Success
Work and Life
Change: a Constant in an Inconstant World
Employee Rights: Working Toward Mutual Respect
Maintaining Work and Life Balance: the Key to a Healthy Lifestyle
Table of Contents provided by Publisher. All Rights Reserved.

Please wait while the item is added to your cart...