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Human Relations for Career and Personal Success,9780139246630
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Human Relations for Career and Personal Success

by
Edition:
5th
ISBN13:

9780139246630

ISBN10:
0139246630
Format:
Hardcover
Pub. Date:
7/1/1999
Publisher(s):
Prentice Hall
List Price: $88.25

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This is the 5th edition with a publication date of 7/1/1999.
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Summary

Shows you how you can become more effective in your work and personal life through knowledge of and skill in human relations. DLC: Success in business.

Table of Contents

Preface ix(4)
About the Author xiii
PART 1: UNDERSTANDING AND MANAGING YOURSELF 1(146)
1 Human Relations and Yourself
1(28)
How Work and Personal Life Influence Each Other
2(2)
Human Relations Begins with Self-Understanding
4(6)
Your Self-Concept: What You Think of You
10(2)
The Nature and Consequences of Self-Esteem
12(7)
Potential Disadvantages of Preoccupation with the Self
19(1)
How Studying Human Relations Can Help You
20(1)
Summary
21(2)
References
23(4)
Additional Reading
27(2)
2 Self-Motivation and Goal Setting
29(28)
How Needs and Motives Influence Motivation
30(3)
Maslow's Need Hierarchy
33(1)
Goals and Motivation
34(3)
Goal Setting on the Job
37(3)
Personal Goal Setting
40(3)
Guidelines for Goal Setting
43(2)
Problems Sometimes Created by Goals
45(2)
Self-Motivation Techniques
47(1)
Developing the Self-Discipline to Achieve Goals and Stay Motivated
48(2)
Summary
50(4)
References
54(1)
Additional Reading
55(2)
3 Problem Solving and Creativity
57(32)
Personal Characteristics That Influence Your Problem-Solving Ability
59(4)
Problem-Solving Styles
63(2)
Problem-Solving and Decision-Making Steps
65(4)
Creativity in Decision Making
69(1)
Measuring Your Creative Potential
69(1)
Characteristics of Creative Workers
69(6)
The Conditions Necessary for Creativity
75(1)
Improving Your Creativity
76(7)
Summary
83(2)
References
85(2)
Additional Reading
87(1)
Solutions to the Nine-Dot Problem
87(2)
4 Achieving Wellness and Managing Stress
89(30)
Strategies for Achieving Wellness
91(4)
The Physiology and Consequences of Stress
95(4)
Sources of Stress in Personal Life
99(3)
Personality Factors and Stress-Proneness
102(2)
Sources of Work Stress
104(4)
Managing Stress
108(5)
Summary
113(3)
References
116(2)
Additional Reading
118(1)
5 Dealing with Personal Problems
119(28)
Self-Defeating Behavior
121(5)
Understanding and Controlling Addictions
126(7)
Coping with the Loss of a Relationship
133(1)
Absenteeism and Tardiness
134(2)
Depression and Neurobiological Disorders
136(3)
Dealing with Anger
139(1)
Summary
140(2)
References
142(3)
Additional Reading
145(2)
PART 2: DEALING EFFECTIVELY WITH PEOPLE 147(106)
6 Communicating with People
147(30)
How Communication Takes Place
148(2)
Nonverbal Communication (Sending and Receiving Silent Messages)
150(5)
Interpersonal Communication and Information Technology
155(2)
Roadblocks to Communication
157(4)
Building Bridges to Communication
161(4)
Enhancing Your Listening Skills
165(3)
Overcoming Gender and Cross-Cultural Barriers to Communication
168(3)
Summary
171(2)
References
173(3)
Additional Reading
176(1)
7 Handling Conflict and Being Assertive
177(28)
Why So Much Conflict Exists
179(6)
The Good and Bad Side of Conflict
185(2)
Conflict-Management Styles
187(2)
Techniques for Resolving Conflicts with Others
189(5)
Developing Assertiveness
194(5)
Summary
199(4)
References
203(1)
Additional Reading
204(1)
8 Getting Along with Your Manager
205(24)
Creating a Favorable Impression on Your Manager or Team Leader
207(5)
Dealing Directly with Your Manager
212(6)
Coping with a Problem Manager
218(4)
Summary
222(2)
References
224(2)
Additional Reading
226(3)
9 Getting Along with Coworkers and Customers
229(24)
Taking the Initiative in Coworker Relationships
230(5)
Reacting Constructively to the Behavior of Coworkers
235(6)
Building Good Relationships with Customers
241(3)
Appreciating Diversity Among Coworkers and Customers
244(2)
Summary
246(4)
References
250(1)
Additional Reading
251(2)
PART 3: DEVELOPING CAREER THRUST 253(134)
10 Choosing a Career and Developing a Portfolio Career
253(22)
Self-Knowledge and Choosing a Career
254(8)
Finding Out About Occupations
262(4)
Data, People, or Things
266(1)
Developing a Portfolio Career and Career Switching
266(2)
Eight Suggestions for Career Preparation
268(2)
Summary
270(1)
References
271(2)
Additional Reading
273(2)
11 Conducting a Job Search
275(32)
Targeting Your Job Search
277(1)
Qualifications Sought by Employers
278(1)
Job-Finding Methods
278(7)
Cover Letters
285(1)
Preparing an Effective Job Resume
286(7)
Having a Successful Job Interview
293(4)
Psychological Testing and the Physical Examination
297(3)
Managing the Downside of Conducting a Job Search
300(1)
Summary
301(3)
References
304(2)
Additional Reading
306(1)
12 Developing Good Work Habits
307(26)
Dealing with Procrastination
309(3)
Developing the Proper Attitudes and Values
312(4)
Time-Management Techniques
316(6)
Overcoming Time Wasters
322(3)
Summary
325(3)
References
328(4)
Additional Reading
332(1)
13 Getting Ahead in Your Career
333(28)
The New Model of Career Advancement
334(2)
Taking Control of Yourself
336(7)
Exerting Control over the Outside World
343(10)
Dealing with Hidden Barriers to Advancement
353(1)
Summary
354(2)
References
356(4)
Additional Reading
360(1)
14 Developing Self-Confidence and Becoming a Leader
361(26)
The Importance of Self-Confidence and Self-Efficacy
362(1)
Developing Self-Confidence
363(6)
Leadership and Being a Leader
369(2)
Traits and Characteristics of Effective Leaders
371(5)
Behaviors and Skills of Effective Leaders
376(3)
Developing Your Leadership Potential
379(2)
Summary
381(2)
References
383(3)
Additional Reading
386(1)
PART 4: MANAGING YOUR PERSONAL LIFE 387(62)
15 Managing Your Personal Finances
387(32)
Your Personal Financial Plan
388(5)
Basic Investment Principles
393(3)
Choosing Your Investments
396(8)
Managing and Preventing Debt
404(7)
How to Retire Rich
411(2)
Summary
413(2)
References
415(2)
Additional Reading
417(2)
16 Finding Happiness and Enhancing Your Personal Life
419(30)
Achieving Happiness
420(6)
A Planned Approach to Finding a Relationship
426(3)
Why People Are Attracted to One Another
429(3)
Working Out Issues Within Relationships
432(3)
Meeting the Challenges of Being a Two-Income Couple
435(2)
Keeping Your Relationship Vibrant
437(5)
Summary
442(2)
References
444(3)
Additional Reading
447(2)
Glossary 449(8)
Index 457


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