A brief version ofEffective Human Relations,this text incorporates Reece/Brandt's innovativeTotal Personapproach to the field--addressing interdependent personal traits in relation to workplace behavior. The authors offer a holistic perspective on how improved physical fitness, self-awareness, integrity, emotional control and other factors may positively impact employees at work. While much of the material comes from the comprehensive text, Reece and Brandt have carefully edited this textbook to focus on the immediate, personal application of human relations principles and practices.

Note: Each chapter concludes with a Summary, Career Corner, Key Terms, Review Questions, Application Exercises, and an Internet Exercise.
Introduction to Human Relations
The Nature, Purpose, and Importance of Human Relations
The Forces Influencing Behavior at Work
The Development of the Human Relations Movement
Major Themes in Human Relations
Human Relations: Benefits to You Case Problem:
Challenges in the New Economy
Improving Interpersonal Communications
Advanced Technology's
Impact on Communication
The Communication Process
Communication Filters
How to Improve Personal Communication
Communicating via Technology
Case Problem:
Cybersurveillance:
Big Brother Is Watching!
Building High Self-Esteem
The Power of Self-Esteem Self-Esteem Influences
Your Behavior
How to Build Self-Esteem Organizations
Can Help Case Problem:
Altering Your Body Image
Personal Values Influence
Ethical Choices Character, Integrity, and Moral Development
How Personal Values Are Formed
Values Conflicts
Personal Values and Ethical Choices
Corporate Values and Ethical Choices
Values and Ethics in International Business
Case Problem: Disney Versus the Southern Baptist Convention
Attitudes Can Shape Your Life
What Is an Attitude?
How Attitudes Are Formed
Attitudes Valued by Employers
How to Change Attitudes
A Final Word Case Problem:
Where Is My Stability?
Developing a Professional Presence
Professional Presence--
An Introduction
The Image You Project Case Problem:
The Importance of Class
Valuing Work Force Diversity
Work Force Diversity--
A New Definition Prejudiced Attitudes--
An Introduction
The Many Forms of Discrimination
The Issue of Valuing Diversity
Enhancing Diversity
Affirmative Action:
Yesterday and Today Case Problem:
Denny's Racial Bias = $54.4 Million
Resolving Conflict and Achieving Emotional Balance
A New View of Conflict
Finding the Root of the Conflict
Learn to Negotiate Effectively
Conflict Resolution
Process Achieving Emotional Balance
Factors That Influence Our Emotions
Coping with Your Anger and the Anger of Others
Strategies for Achieving Emotional Control
Case Problem:
Helping Employees
Who Behave Badly
A Life Plan for Effective Human Relations
Achieving Balance in a Chaotic World
Toward a New Definition of Success
Toward Right Livelihood
Developing a Healthy Lifestyle
Planning for Changes in Your Life
The Choice Is Yours Case Problem:
Friendships as a Source of Positive Energy
Table of Contents provided by Publisher. All Rights Reserved.

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Human Relations : Principles and Practices

9780618214358

0618214356

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Summary

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