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Human Relations : Strategies for Success,9780073377049

Human Relations : Strategies for Success

by ;
Edition:
4th
ISBN13:

9780073377049

ISBN10:
007337704X
Format:
Paperback
Pub. Date:
1/8/2009
Publisher(s):
McGraw-Hill/Irwin
List Price: $142.43

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Summary

More than ever, effective human relations skills are crucial to business success as organizations grow and compete in a global business environment. Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable.Using time-tested, research-based psychology and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory Lamberton, Human Relations will help you prepare for this changing world. You will find strategies and techniques to achieve human relations success on and off the job, and human relations skills that transfer from the classroom to the real world of work.

Table of Contents

Human Relations and You
Human Relations: A Background
Self-Concept and Self-Esteem in Human Relations
Self-Awareness and Self-Disclosure
Attitudes
Personal and Organization Values
Motivation: Increasing Productivity
Human Relations in Groups
Communication and Human Relations
People, Groups, and Their Leaders
Teams in Quality Organizations
Achieving Emptional CEmotional3>
Building Your Human Relations Skills
Individual and Organizational Change
Creativity and Human Relations
Conflict Management
Stress and Stress Management
Your External and Internal Customers
Thriving In a Changing World
Human Relations in a World of Diversity
Business Ethics and Social Responsibility
Maintaining Workplace Health
Human Relations and Your Future Success
Table of Contents provided by Publisher. All Rights Reserved.


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