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More than ever, effective human relations skills are crucial to business success as organizations grow and compete in a global business environment. Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable.Using time-tested, research-based psychology and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory Lamberton, Human Relations will help you prepare for this changing world. You will find strategies and techniques to achieve human relations success on and off the job, and human relations skills that transfer from the classroom to the real world of work.
Table of Contents
|Human Relations and You|
|Human Relations: A Background|
|Self-Concept and Self-Esteem in Human Relations|
|Self-Awareness and Self-Disclosure|
|Personal and Organization Values|
|Motivation: Increasing Productivity|
|Human Relations in Groups|
|Communication and Human Relations|
|People, Groups, and Their Leaders|
|Teams in Quality Organizations|
|Achieving Emptional CEmotional3>|
|Building Your Human Relations Skills|
|Individual and Organizational Change|
|Creativity and Human Relations|
|Stress and Stress Management|
|Your External and Internal Customers|
|Thriving In a Changing World|
|Human Relations in a World of Diversity|
|Business Ethics and Social Responsibility|
|Maintaining Workplace Health|
|Human Relations and Your Future Success|
|Table of Contents provided by Publisher. All Rights Reserved.|