Human Relations : Strategies for Success,9780073377049

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Human Relations : Strategies for Success

by Lamberton, Lowell; Minor-Evans, Leslie

Edition:

4th

ISBN13:

9780073377049

ISBN10:

007337704X

Format:

Paperback

Pub. Date:

1/8/2009

Publisher(s):

McGraw-Hill/Irwin

Other versions by this Author

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Summary

More than ever, effective human relations skills are crucial to business success as organizations grow and compete in a global business environment. Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable.Using time-tested, research-based psychology and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory Lamberton, Human Relations will help you prepare for this changing world. You will find strategies and techniques to achieve human relations success on and off the job, and human relations skills that transfer from the classroom to the real world of work.

Human Relations and You
Human Relations: A Background
Self-Concept and Self-Esteem in Human Relations
Self-Awareness and Self-Disclosure
Attitudes
Personal and Organization Values
Motivation: Increasing Productivity
Human Relations in Groups
Communication and Human Relations
People, Groups, and Their Leaders
Teams in Quality Organizations
Achieving Emptional CEmotional3>
Building Your Human Relations Skills
Individual and Organizational Change
Creativity and Human Relations
Conflict Management
Stress and Stress Management
Your External and Internal Customers
Thriving In a Changing World
Human Relations in a World of Diversity
Business Ethics and Social Responsibility
Maintaining Workplace Health
Human Relations and Your Future Success
Table of Contents provided by Publisher. All Rights Reserved.

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