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Table of Contents
|An overview of human resources||p. 1|
|How human resources fits into an organization||p. 15|
|The legal framework of contemporary human resources||p. 39|
|Human resource activities and managers||p. 65|
|The manager-employee relationship||p. 93|
|Position descriptions||p. 113|
|Department managers and the recruiting process||p. 125|
|Civil service systems||p. 147|
|Conducting a successful and legal selection interview||p. 159|
|Employee training||p. 187|
|Compensation and benefits||p. 201|
|Performance appraisals||p. 219|
|Managers and employee problems||p. 249|
|Addressing problems before taking critical action||p. 279|
|Terminating employees||p. 311|
|Case study : balancing needs||p. 331|
|Succession planning||p. 343|
|Relations with labor unions||p. 355|
|Directions in employee relations||p. 371|
|Human resources arbitration||p. 387|
|Using human resource consultants||p. 395|
|Maintaining an effective human resources department||p. 409|
|Table of Contents provided by Blackwell. All Rights Reserved.|