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This practical, hands-on book introduces human resources to those who are preparing to work in any area of health care or health service. Written for practitioners and students in all disciplines related to health, the book covers important topics such as recruitment, training, termination, legal issues, labor unions, and much more. Each chapter features a case study to introduce the reader to key topics and concludes with expert commentary and practical suggestions that can be used in the real world. Chapters also feature learning objectives, discussion points, and resources. Many examples and a number of sample forms and documents are included, drawn from the authors’ professional experiences, and supplemented with input from other experts.
Table of Contents
|An overview of human resources||p. 1|
|How human resources fits into an organization||p. 15|
|The legal framework of contemporary human resources||p. 39|
|Human resource activities and managers||p. 65|
|The manager-employee relationship||p. 93|
|Position descriptions||p. 113|
|Department managers and the recruiting process||p. 125|
|Civil service systems||p. 147|
|Conducting a successful and legal selection interview||p. 159|
|Employee training||p. 187|
|Compensation and benefits||p. 201|
|Performance appraisals||p. 219|
|Managers and employee problems||p. 249|
|Addressing problems before taking critical action||p. 279|
|Terminating employees||p. 311|
|Case study : balancing needs||p. 331|
|Succession planning||p. 343|
|Relations with labor unions||p. 355|
|Directions in employee relations||p. 371|
|Human resources arbitration||p. 387|
|Using human resource consultants||p. 395|
|Maintaining an effective human resources department||p. 409|
|Table of Contents provided by Blackwell. All Rights Reserved.|