Human Resources for the Non-HR Manager

by Kulik, Carol T.

• ISBN13: 9780805842968
• ISBN10: 0805842969
• Format: Paperback
• Copyright: 2004-04-30
• Publisher: Lawrence Erlbau

Summary

Human Resources for the Non-HR Managerappeals to anyone interested in management issues. The book explains why human resource issues are increasing the responsibilities of front-line managers rather than the HR department. Chapters present the basics of HR including the fundamentals of hiring, performance appraisal, reward systems, and disciplinary systems, so that any manager--regardless of his or her background or functional area--can approach these parts of the job with confidence. The book also covers the latest developments in equal opportunity law and describes the manager's responsibilities in controlling sexual harassment and managing diverse employees, including older workers and employees with disabilities. Each chapter's material is firmly grounded in the current HR academic literature, but the book's friendly, conversational tone conveys basic principles of good practice without technical jargon. Designed to make the material more accessible and personally relevant, the book includes the following special features: * Manager's Checkpoints--a series of questions that help the reader apply the material to his or her own organizational context; * Boxesthat describe real-life examples of how companies respond to HR challenges; * For Further Reading--references to articles published in outlets that bridge the academic-practitioner divide; * Manager's Knots--presented in a question-and-answer format, these describe typical managerial problems, take the reader into some of the gray, ambiguous areas of HR, and suggest ways to apply the chapter material to real-life managerial dilemmas; and *An Instructor's Manualavailable to instructors who adopt the book for classroom use.

Author Biography

Carol T. Kulik has taught courses in human resource management at Carnegie Mellon University, the University of Illinois, and Arizona State University. Currently, she is a professor of human resource management at the University of Melbourne, Australia. Kulik received her B.A. in psychology and her Ph.D. in business administration from the University of Illinois at Urbana-Champaign. Her interests encompass cognitive processes, demographic diversity, and fairness, and her research focuses on how human resource management interventions influence the fair treatment of people in organizational settings. She is currently a senior associate editor of the Journal of Management and is an active member of the Academy of Management, the Society of Industrial/Organizational Psychology, and the Society for Human Resource Management.

Table of Contents

Preface	ix
Part I: Human Resources for the Non-HR Manager
What's It All About?	3	(5)
Understanding Equal Employment Opportunity Law	8	(21)
Part II: Organizational Entry
The Recruiting Process	29	(21)
Hiring New Employees	50	(20)
Interviewing Job Applicants	70	(21)
Part III: Measuring and Evaluating Employee Performance
Conducting Performance Appraisals	91	(24)
Designing Reward Systems	115	(22)
Helping Employees Manage Their Careers	137	(24)
Part IV: Organizational Discipline and Exit
Disciplining Employees	161	(22)
Ending The Employment Relationship	183	(20)
Part V: Day-to-Day Concerns in Human Resource Management
Controlling Sexual Harassment in the Workplace	203	(20)
Managing Age in the Workplace	223	(19)
Managing Employees With Disabilities	242	(21)
Author Index	263	(10)
Subject Index	273