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Human Services

by Mehr, Joseph J.; Mehr, Joseph

Edition:

7th

ISBN13:

9780205265077

ISBN10:

0205265073

Format:

Hardcover

Pub. Date:

12/1/1997

Publisher(s):

Viacom Company, A

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Table of Contents

Preface

xiii

PART I Orientation and Perspective

1

(45)

1 Human Services: A New Direction

1

(24)

Antecedents of the Human Services Concept

2

(7)

Box 1.1: Typical Employment Titles for Human Service Workers

9

(1)

Social Policy and Human Services

10

(3)

Current Conceptions of Human Services Systems

13

(6)

Box 1.2: "There She Lies, the Great Melting Pot"

19

(1)

What Is a Human Service Worker?

20

(2)

Summary

22

(1)

Discussion Questions

23

(1)

Learning Experiences

23

(1)

Endnotes

23

(1)

Recommended Readings

23

(2)

2 A History of Helping

25

(21)

The Dawn of Time: Early "Human Services"

26

(1)

The Enlightened Greeks: "Human Services" and the Golden Age

27

(1)

The Dark Ages: "Human Services" in Medieval Europe

28

(1)

The Voice of Reason

29

(2)

Fragmenting Human Behavior

31

(7)

Social Welfare: Toward a Community Approach

38

(3)

Box 2.1: Historical Prejudice

41

(3)

Summary

44

(1)

Discussion Questions

45

(1)

Learning Experiences

45

(1)

Recommended Readings

45

(1)

PART II Human Services: Defining Roles, Problems, and Boundaries

46

(77)

3 Human Service Workers: Agents of Change

46

(25)

Human Services, a New Profession

46

(3)

Role Functions of the Human Service Worker

49

(3)

Human Service Workers as Agents of Change: Do They Help or Heal?

52

(2)

Human Service Workers: What They Really Do

54

(5)

Human Service Workers in a Multicultural Society

59

(5)

Competence and Credentialing

64

(4)

Summary

68

(1)

Discussion Questions

69

(1)

Learning Experiences

70

(1)

Endnotes

70

(1)

Recommended Readings

70

(1)

4 Human Services: Identifying Problems and Causes

71

(21)

Identifying Problems

73

(5)

Theoretical Causes of Problem Behavior

78

(10)

An Ecological Synthesis: The Life Matrix

88

(2)

Summary

90

(1)

Discussion Questions

91

(1)

Learning Experiences

91

(1)

Recommended Readings

91

(1)

5 Human Services Boundaries: Special Populations, Special Systems

92

(31)

Problems and Services for Children and Adolescents

93

(3)

Box 5.1: Cultural Diversity in the Workplace

96

(2)

Box 5.2: Types of Out-of-Home Placement

98

(1)

Domestic Abuse Services

99

(1)

Problems and Services for the Elderly

100

(3)

Drug Abuse: The Problem and Human Services

103

(5)

Services for Mentally Retarded People

108

(4)

Mental Health Problems and Service Systems

112

(2)

Correctional Systems

114

(1)

Poverty: A Common Denominator

115

(2)

Homeless People

117

(2)

The Multiproblem Client

119

(1)

Summary

120

(1)

Discussion Questions

121

(1)

Learning Experiences

122

(1)

Endnote

122

(1)

Recommended Readings

122

(1)

PART III Contemporary Strategies

123

(73)

6 Medical/Psychiatric Approaches and the Person in Need

123

(16)

AIDS: Physical Disease--Human Services Issue

124

(2)

Box 6.1: HIV/AIDS in the Cross-Cultural Context

126

(2)

The Basics of the Medical/Psychiatric Model

128

(2)

Common Treatment Strategies of the Medical/Psychiatric Model

130

(1)

Box 6.2: A Culture-Bound Syndrome: Koro, the Disappearing Penis

131

(6)

Prospects for the Medical/Psychiatric Model

137

(1)

Summary

137

(1)

Discussion Questions

138

(1)

Learning Experiences

138

(1)

Recommended Readings

138

(1)

7 Behavioral Approaches and the Person in Need

139

(14)

Four Models of Learned Behavior

140

(4)

Learning Problem Behaviors

144

(1)

Representative Behavioral Treatment Approaches

145

(6)

The Effectiveness of Behavioral Strategies

151

(1)

Summary

151

(1)

Discussion Questions

152

(1)

Learning Experiences

152

(1)

Recommended Readings

152

(1)

8 Psychotherapy and the Person in Need

153

(18)

Psychoanalysis

155

(2)

Roger's Client-Centered Therapy

157

(3)

Transactional Analysis and Gestalt Therapy

160

(3)

Prescriptive Psychotherapy

163

(1)

Box 8.1: Some Ethnocultural Issues and Psychotherapists

164

(1)

Structural Variations of the Psychotherapeutic Approaches

165

(2)

Evaluating the Effectiveness of the Psychotherapeutic Approaches

167

(2)

Summary

169

(1)

Discussion Questions

170

(1)

Learning Experiences

170

(1)

Endnotes

170

(1)

Recommended Readings

170

(1)

9 Integrating Contemporary Strategies, Personal Relationship Skills, and the Supervisory Process

171

(25)

Using Contemporary Strategies

172

(9)

Using Personal Relationship Skills

181

(6)

Box 9.1: Cross-Cultural Communication Barriers and Strategies for Breaking Through

187

(4)

Who Helps the Helper? Supervision and Teamwork

191

(2)

Summary

193

(1)

Discussion Questions

194

(1)

Learning Experiences

194

(1)

Recommended Readings

195

(1)

PART IV Human Services and Psychosocial Change Agentry

196

(103)

10 Problem Assessment, Planning, Brokering

196

(14)

Typical Problems Seen by Human Service Workers

196

(2)

The Need for Assessment

198

(1)

Principles of Triage

199

(4)

Client Care Data

203

(4)

Summary

207

(1)

Discussion Questions

208

(1)

Learning Experiences

208

(1)

Recommended Readings

209

(1)

11 Crisis Intervention

210

(21)

Understanding Crisis States

211

(4)

Signs of Crisis States

215

(1)

The Crisis of Major Disasters

216

(4)

Common Crisis Situations

220

(2)

Intervening in the Crisis

222

(2)

Box 11.1: Myths about Suicide

224

(2)

Crisis Intervention for the Crisis Worker

226

(1)

The Goal and Setting of Crisis Intervention

227

(2)

Summary

229

(1)

Discussion Questions

229

(1)

Learning Experiences

230

(1)

Endnotes

230

(1)

Recommended Readings

230

(1)

12 Culturally Favored Approaches: Indigenous Workers, Peer Therapy, Parahelpers, and Mutual Self-Help

231

(23)

Indigenous Workers

232

(2)

Peer Therapy

234

(5)

Parahelpers

239

(3)

Box 12.1: Traditional Cultural Helpers and Human Services

242

(1)

Mutual Help Groups

243

(8)

Mutual Help Groups and the Human Service Worker

251

(1)

Summary

251

(1)

Discussion Questions

252

(1)

Learning Experiences

252

(1)

Endnotes

253

(1)

Recommended Readings

253

(1)

13 Social Intervention: Prevention through Environmental Change

254

(30)

Prevention in Human Services

256

(2)

Limited Social Interventions

258

(3)

Box 13.1: The Ethnic Agency

261

(11)

Comprehensive Social Intervention

272

(6)

Human Services and Social Advocacy

278

(3)

Summary

281

(1)

Discussion Questions

282

(1)

Learning Experiences

283

(1)

Endnotes

283

(1)

Recommended Readings

283

(1)

14 Social Control, Human Rights, Ethics, and the Law

284

(15)

Box 14.1: A Lack of Cultural Sensitivity?

285

(1)

The Therapeutic State

286

(2)

Human Rights Issues and Human Services

288

(4)

Ethical Standards for Human Service Workers

292

(4)

Summary

296

(1)

Discussion Questions

297

(1)

Learning Experiences

297

(1)

Recommended Readings

298

(1)

Glossary

299

(6)

Annotated Bibliography

305

(7)

References

312

(15)

Index

327

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