9780071484893

I Hate Conflict! Seven Steps to Resolving Differences with Anyone in Your Life

by
  • ISBN13:

    9780071484893

  • ISBN10:

    0071484892

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2008-02-18
  • Publisher: McGraw-Hill Education
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Supplemental Materials

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  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
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Summary

No more walking on eggshells! A relationship expert shows you how to effectively confront the people and issues that can consume your life It may be easier to avoid your annoying cousin or tread lightly around your demanding boss than confront an uncomfortable and stressful situation head on. But not dealing with unresolved issues can further deteriorate an already-flawed relationship--and give others the power to control and manipulate your life. Renowned relationship expert Lee Raffel helps you identify and deal with your conflict styles. After learning her seven-step program, you will be able to safely confront conflict, argue productively, and come to a reasonable resolution to your advantage in any situation.

Author Biography

Lee Raffel, M.S.W., has thirty-five years of experience as a licensed marriage and family therapist and a licensed clinical social worker. She is the author of Should I Stay or Go? How Controlled Separation (CS) Can Save Your Marriage.

Table of Contents

Acknowledgmentsp. vii
Introductionp. ix
Conflict 101p. 1
You Can Run, and You Can Hide, but You Can't Escape Conflict!p. 13
Hardwired Sources of Conflictp. 35
The Five Conflict Stylesp. 57
How the Different Conflict Styles Interactp. 91
The Seven Essential Steps to Managing Conflict Constructivelyp. 115
Twenty Core Truths to Help Your Conversationsp. 155
How to Prevent Conflicts from Escalatingp. 181
Confront with Confidencep. 199
How to Handle Conflict Sabotagep. 235
Achieve Peace of Mindp. 253
Epiloguep. 271
Notesp. 273
Indexp. 279
Table of Contents provided by Ingram. All Rights Reserved.

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