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9781567930702

Information Systems for Health Services Administration

by ; ;
  • ISBN13:

    9781567930702

  • ISBN10:

    1567930700

  • Edition: 5th
  • Format: Hardcover
  • Copyright: 1997-12-01
  • Publisher: Foundation of the Amer College

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Table of Contents

List of Tables
xii(1)
List of Figures and Exhibit
xiii(4)
Preface xvii(2)
Acknowledgments xix
Part I Introduction and Essential Concepts 3(42)
1 Information Technology Today
3(20)
Categories of Information Systems
5(1)
Historical Overview
6(3)
The Changing Healthcare Environment
9(4)
Information Technology in this Environment of Change
13(4)
The Healthcare Information Professional
17(1)
Summary
18(5)
2 Essential Concepts
23(22)
General Systems Theory
23(8)
Management Control and Decision-Support Systems in Health Services Organizations
31(4)
Information for Management Control
35(1)
Principles of Information Resource Management
36(1)
Management of Change
37(2)
Concluding Comments
39(1)
Summary
39(6)
Part II Information Technology 45(124)
3 Computer Hardware
45(34)
An Overview of Computer Components
46(22)
Classes of Computers
68(5)
Summary
73(6)
4 Computer Software
79(28)
An Introduction to Programming Languages
80(9)
Language Translators
89(2)
System Management Software
91(3)
Application Software
94(6)
Integrated vs. Interfaced Systems
100(1)
A Final Note
101(1)
Summary
101(6)
5 Networking and Telecommunications
107(30)
A Rationale for Installing Computer Networks
108(1)
Distributing the Processing Function
109(5)
Network Components
114(4)
Network Topologies
119(4)
Electronic Data Interchange
123(1)
Wireless Communication
124(2)
Communicating via the Internet
126(4)
Summary
130(7)
6 Data Management
137(32)
Computer Files: A Brief Review
138(4)
Databases: An Improvement over Files
142(1)
An Overview of Database Models
143(5)
Database Management Systems
148(4)
Data Security
152(2)
Developments in Database Technology
154(3)
Data Warehouses
157(4)
Summary
161(8)
Part III Information Systems Planning and Management 169(94)
7 Strategic Information Systems Planning
169(24)
Purposes of Strategic IS Planning
170(2)
Organizing the Planning Effort
172(2)
Elements of an IS Master Plan
174(1)
Goals and Objectives
174(2)
Applications Priority List
176(1)
System Architecture
177(1)
Software Development Plan
178(1)
Information Systems Management Plan
179(1)
Statement of Resource Requirements
179(1)
Review and Approval of the Plan
180(1)
End-User Computing
180(1)
Organizationwide Information System Standards and Policies
181(6)
Strategic IS Planning for Integrated Delivery Systems
187(2)
Summary
189(4)
8 Systems Analysis
193(22)
The System Development Life Cycle
194(1)
Project Organization
195(2)
Systems Analysis
197(1)
Systems Analysis Tools
199(8)
CASE Tools
207(1)
Process Reengineering
207(1)
Benefits of Systems Analysis
208(1)
Selection of a Design Approach
209(1)
Conclusion: How Well Are We Doing?
210(1)
Summary
210(5)
9 System Design, Evaluation, and Selection
215(30)
Introduction
215(1)
System Design Specifications
216(3)
Evaluation of Application Software
219(3)
Use of Contractual Services (Outsourcing)
222(1)
The Selection Process
222(4)
Alternatives to the RFP
226(1)
Negotiation and Contracting
227(1)
Role of Consultants
228(1)
Summary
229(4)
Appendix A: System Design Case Study
233(7)
Appendix B: System Requirements Definition for Physician's
Practice Management Application
240(5)
10 Managing Information Resources
245(18)
Managing System Implementation
246(3)
System Operation and Maintenance
249(1)
Continuous Quality Improvement
250(1)
Organizing for Information Management: Role of the Chief Information Officer
251(1)
Staffing Requirements
252(2)
Outsourcing
254(1)
Executive Management Responsibilities
255(3)
Summary
258(5)
Part IV Information Systems Applications in Healthcare 263(138)
11 Patient Care Applications
263(28)
Introduction
264(1)
Computer-Based Patient Records
265(3)
Order Entry and Results Reporting
268(1)
Clinical Services Applications
269(4)
Ambulatory Care Information Systems
273(2)
Nursing Information Systems
275(3)
Clinical Decision-Support Systems
278(2)
Computer-Assisted Medical Instrumentation
280(1)
Other Clinical Applications
281(3)
Summary
284(7)
12 Administrative Applications
291(18)
Brian T. Malec
Introduction
292(1)
Financial Information Systems
293(3)
Human Resources Information Systems
296(2)
Facility Utilization and Scheduling Systems
298(2)
Materials Management Systems
300(3)
Facilities Management Systems
303(1)
Office Automation Systems
304(1)
Summary
305(4)
13 Strategic Decision-Support Applications
309(32)
The Concept of Decision Support
310(2)
An Overview of Decision-Support Systems
312(5)
Information Needs for Decision Support
317(6)
Approaches to Development of Decision-Support Systems
323(6)
Applications of Decision-Support Systems
326(3)
Expert Systems
329(2)
Executive Information Systems
331(2)
A Final Thought
333(1)
Summary
333(8)
14 Managed Care Applications
341(18)
Brian T. Malec
Information Needs in the Managed Care Marketplace
342(3)
Users of Managed Care Information
345(7)
The Managed Care Software Market
352(2)
Case Study: L.A. Care
354(1)
Summary
355(4)
15 Health Information Networks
359(24)
Karen A. Wager
Definition and Evolution of Health Information Networks
362(6)
Planning Activities in Establishing an HIN
368(9)
Summary
377(6)
16 Internet Applications
383(18)
Brian T. Malec
History and Structure of the Internet
384(1)
Internet Applications for Healthcare Organizations
385(6)
Intranet Applications for Healthcare Organizations
391(2)
Management of Internet Technologies in Healthcare Organizations
393(3)
Summary
396(5)
Case Study 1: Developing an Electronic Medical Record for an Integrated Physician Office Practice
401(12)
Andrea W. White
Gloria R. Wakefield
Case Study 2: Implementation of a Computer-Based Patient Record in a Family Medicine Clinical Practice
413(6)
Frances Wickham Lee
Steven M. Ornstein
Ruth G. Jenkins
Case Study 3: Market Crisis in Metropolis: Opportunity for Strategic Advantage Through Information Technology
419(10)
Kathy S. Lassila
Karen A. Wager
Glossary of Technical Terms 429(14)
Index 443(14)
About the Authors 457

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